Americana Restaurants

Company Description Americana Restaurants is the largest restaurant operator in the MENA region and Kazakhstan, proudly managing iconic global brands such as KFC, Pizza Hut, Hardee’s, Krispy Kreme, and TGI Fridays, alongside proprietary brands like Wimpy and Chicken Tikka. For nearly fifty years, Americana has excelled in delivering diverse dining experiences, spanning popular food categories from QSR and casual dining to indulgence and coffee. The company leverages the worldwide appeal and customer trust of its brands, focusing on customer satisfaction and employing digital measures to enhance operational efficiency and customer experience. Role Description We are seeking a Sr. Associate CRM for a full-time, on-site role located in Sahibzada Ajit Singh Nagar. The Sr. Associate CRM will be responsible for managing customer relationship management strategies and systems, developing CRM campaigns, analyzing customer data, and creating reports to support marketing efforts. Day-to-day tasks include maintaining customer databases, implementing CRM software, collaborating with various departments to enhance customer experience, and continuously improving CRM processes to drive customer loyalty and engagement. Qualifications Proficiency in CRM software, data analysis, and reporting tools Experience in managing CRM strategies, campaign development, and customer data management Strong communication and collaboration skills to work effectively with cross-functional teams Proven ability to enhance customer experience and drive customer loyalty Excellent organizational and time-management skills Bachelor’s degree in Marketing, Business Administration, or related field Experience in the restaurant or hospitality industry is a plus Show more Show less

About Americana Restaurants International PLC: Americana Restaurants International PLC is a pioneering force in the MENA region and Kazakhstan's out-of-home dining industry and ranks among the world's leading operators of Quick Service Restaurants (QSR) and casual dining establishments. With an extensive portfolio of iconic global brands and a dominant regional presence, we have consistently driven growth and innovation for over half a century. Our expansive network of 2,500 restaurants spans 12 markets throughout the Middle East, North Africa, and Kazakhstan, from Kazakhstan in the east to Morocco in the west. Leveraging unparalleled local knowledge and capabilities, we are key players in our core markets with significant potential for further growth. franchisee for some of the world’s most prominent brands in fast food and casual dining; including KFC, Pizza Hut, Hardee’s, Krispy Kreme, Wimpy, Costa Coffee, and TGI Friday’s; to name a few. Our dedicated team of over 40,000 talented employees strives to create memorable moments through exceptional food, superior service, and outstanding experiences. For More details https://www.americanarestaurants.com Experience: 10+ years Strong proficiency with PostgreSQL, Database Performance Tuning, Optimization, and Troubleshooting, Database Security Principles and best practices, Database backup and recovery procedures, Database Clustering and Replication technologies, Database Automation and Scripting ,Full stack web development using Java technologies, Relevant certifications (e.g., Microsoft Certified: Azure Database Administrator Associate, Oracle Certified Professional), Cloud-based database services (e.g., Azure PostgreSQL Databases), NoSQL databases (e.g., MongoDB, Cassandra), Familiarity with DevOps practices and tools. Show more Show less

Job Purpose: To manage, lead and support an area team, and to deliver against the key business indicators as laid out in the Annual Operating Plan and measured against Balance Scorecard targets in the 4 main areas: Teams, Sales, Profit, Customer and Restaurant Excellence. Key Responsibility Areas: Planning & Organizing • Works with RMs to develop restaurant-specific Annual Operating Plans and communicate to the team. • Sets with the RMs the monthly restaurant business plan and review monthly. Sales and Financial Excellence • Ensures complete and timely execution of corporate & local marketing programs. • Monitor competitors’ activities and coordinate with operation and marketing managers to keep ahead of competition. • Keep his RGMs informed of any competitive activity. • Support the implementation of the marketing plan. • Support new products launch. • Audits cash handling procedures to ensure deposits, receipts for cash, change fund, deletes and paid outs are handled appropriately. • Analyze the operations / P&L to determine deviation from standards and coach the concerned RGM to take corrective measures. • Monitors the operations effectiveness through the Pace Setter. • Analyzes sales, labor, inventory and controllable on a continual basis and coaches RGMs to take specific corrective action to meet or achieve margin and sales growth targets. • Coaches and assists RGMs in controlling product, labor, and other controllable expenses in conjunction with the Regional Operations Manager • Approves operating expenditures with guidelines for other controllable and inventory. • Ensures that required audits and controls are in place. Restaurant Excellence • Sets customer service standards for the area and drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards. Tracks, analyzes, and identifies root cause of customer complaints and leads management team to implement systematic solutions. • Works with RMs to develop R&R plan and lead the R&R activities in his area. • Monitors the effectiveness of restaurants operations through KPIs and provide constructive feedback & support. • Ensure that all restaurants under his/her supervision can achieve GES/ROCC objectives as per planned. • Ensure understanding and awareness of safe & security procedures. • Make sure all restaurant managers under his/her supervision are fully aware of any changes happened in the operations or any new products. • Ensure that all the business skills in place i.e. One klick, Aloha and Crunch time. • Follow up on the periodic maintenance schedule. • Oversees prompt and appropriate resolution of all complaints (health inspections, labor office inspections, etc.) within the area and inform the operation manager of serious matters and other issues that may result in legal action. • Ensures that Customer Mania mindset is embedded in each restaurant and the RGM sets the example in these areas. • Monitors and implements programs to improve order accuracy, speed of service, courtesy, and cleanliness. • Coaches and models team involvement in problem solving to improve customer satisfaction. • Identifies and implements process improvements that drive customer satisfaction and profitability in conjunction with the Regional Operation Manager. • Ensure best practices are shared. Teamwork • Working on the outcomes of the EES within his area by coordination with his/her RGMs, analyses, determine corrective action plan, share the outcomes with the Ops manager. • Provides input in training needs and training effectiveness. • Identifies & develops HIPO’s. • Enforce and support all training & development plans for all staff under his/her supervision. • Evaluate performance of restaurant management in his area against established targets, implementation plan to improve performance. • Ensure that restaurant teams understand & apply the safety procedures. • Investigate labor problems in his area and consult with operation and HRD manager for serious problems/complaints. • Ensures quality performance appraisals (CPI - OPR), individual development plans, bench planning. Education & Experience: • Bachelor’s Degree. • Minimum of 5-6 years overall experience, with emphasis on operations in a retail and/or consumer orientated service industry, preferably in multi-outlet food/quick.

Job Purpose: To manage, lead and support an area team, and to deliver against the key business indicators as laid out in the Annual Operating Plan and measured against Balance Scorecard targets in the 4 main areas: Teams, Sales, Profit, Customer and Restaurant Excellence. Key Responsibility Areas: Planning & Organizing • Works with RMs to develop restaurant-specific Annual Operating Plans and communicate to the team. • Sets with the RMs the monthly restaurant business plan and review monthly. Sales and Financial Excellence • Ensures complete and timely execution of corporate & local marketing programs. • Monitor competitors’ activities and coordinate with operation and marketing managers to keep ahead of competition. • Keep his RGMs informed of any competitive activity. • Support the implementation of the marketing plan. • Support new products launch. • Audits cash handling procedures to ensure deposits, receipts for cash, change fund, deletes and paid outs are handled appropriately. • Analyze the operations / P&L to determine deviation from standards and coach the concerned RGM to take corrective measures. • Monitors the operations effectiveness through the Pace Setter. • Analyzes sales, labor, inventory and controllable on a continual basis and coaches RGMs to take specific corrective action to meet or achieve margin and sales growth targets. • Coaches and assists RGMs in controlling product, labor, and other controllable expenses in conjunction with the Regional Operations Manager • Approves operating expenditures with guidelines for other controllable and inventory. • Ensures that required audits and controls are in place. Restaurant Excellence • Sets customer service standards for the area and drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards. Tracks, analyzes, and identifies root cause of customer complaints and leads management team to implement systematic solutions. • Works with RMs to develop R&R plan and lead the R&R activities in his area. • Monitors the effectiveness of restaurants operations through KPIs and provide constructive feedback & support. • Ensure that all restaurants under his/her supervision can achieve GES/ROCC objectives as per planned. • Ensure understanding and awareness of safe & security procedures. • Make sure all restaurant managers under his/her supervision are fully aware of any changes happened in the operations or any new products. • Ensure that all the business skills in place i.e. One klick, Aloha and Crunch time. • Follow up on the periodic maintenance schedule. • Oversees prompt and appropriate resolution of all complaints (health inspections, labor office inspections, etc.) within the area and inform the operation manager of serious matters and other issues that may result in legal action. • Ensures that Customer Mania mindset is embedded in each restaurant and the RGM sets the example in these areas. • Monitors and implements programs to improve order accuracy, speed of service, courtesy, and cleanliness. • Coaches and models team involvement in problem solving to improve customer satisfaction. • Identifies and implements process improvements that drive customer satisfaction and profitability in conjunction with the Regional Operation Manager. • Ensure best practices are shared. Teamwork • Working on the outcomes of the EES within his area by coordination with his/her RGMs, analyses, determine corrective action plan, share the outcomes with the Ops manager. • Provides input in training needs and training effectiveness. • Identifies & develops HIPO’s. • Enforce and support all training & development plans for all staff under his/her supervision. • Evaluate performance of restaurant management in his area against established targets, implementation plan to improve performance. • Ensure that restaurant teams understand & apply the safety procedures. • Investigate labor problems in his area and consult with operation and HRD manager for serious problems/complaints. • Ensures quality performance appraisals (CPI - OPR), individual development plans, bench planning. Education & Experience: • Bachelor’s Degree. • Minimum of 5-6 years overall experience, with emphasis on operations in a retail and/or consumer orientated service industry, preferably in multi-outlet food/quick.

Job Purpose: To manage, lead and support an area team, and to deliver against the key business indicators as laid out in the Annual Operating Plan and measured against Balance Scorecard targets in the 4 main areas: Teams, Sales, Profit, Customer and Restaurant Excellence. Key Responsibility Areas: Planning & Organizing • Works with RMs to develop restaurant-specific Annual Operating Plans and communicate to the team. • Sets with the RMs the monthly restaurant business plan and review monthly. Sales and Financial Excellence • Ensures complete and timely execution of corporate & local marketing programs. • Monitor competitors’ activities and coordinate with operation and marketing managers to keep ahead of competition. • Keep his RGMs informed of any competitive activity. • Support the implementation of the marketing plan. • Support new products launch. • Audits cash handling procedures to ensure deposits, receipts for cash, change fund, deletes and paid outs are handled appropriately. • Analyze the operations / P&L to determine deviation from standards and coach the concerned RGM to take corrective measures. • Monitors the operations effectiveness through the Pace Setter. • Analyzes sales, labor, inventory and controllable on a continual basis and coaches RGMs to take specific corrective action to meet or achieve margin and sales growth targets. • Coaches and assists RGMs in controlling product, labor, and other controllable expenses in conjunction with the Regional Operations Manager • Approves operating expenditures with guidelines for other controllable and inventory. • Ensures that required audits and controls are in place. Restaurant Excellence • Sets customer service standards for the area and drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards. Tracks, analyzes, and identifies root cause of customer complaints and leads management team to implement systematic solutions. • Works with RMs to develop R&R plan and lead the R&R activities in his area. • Monitors the effectiveness of restaurants operations through KPIs and provide constructive feedback & support. • Ensure that all restaurants under his/her supervision can achieve GES/ROCC objectives as per planned. • Ensure understanding and awareness of safe & security procedures. • Make sure all restaurant managers under his/her supervision are fully aware of any changes happened in the operations or any new products. • Ensure that all the business skills in place i.e. One klick, Aloha and Crunch time. • Follow up on the periodic maintenance schedule. • Oversees prompt and appropriate resolution of all complaints (health inspections, labor office inspections, etc.) within the area and inform the operation manager of serious matters and other issues that may result in legal action. • Ensures that Customer Mania mindset is embedded in each restaurant and the RGM sets the example in these areas. • Monitors and implements programs to improve order accuracy, speed of service, courtesy, and cleanliness. • Coaches and models team involvement in problem solving to improve customer satisfaction. • Identifies and implements process improvements that drive customer satisfaction and profitability in conjunction with the Regional Operation Manager. • Ensure best practices are shared. Teamwork • Working on the outcomes of the EES within his area by coordination with his/her RGMs, analyses, determine corrective action plan, share the outcomes with the Ops manager. • Provides input in training needs and training effectiveness. • Identifies & develops HIPO’s. • Enforce and support all training & development plans for all staff under his/her supervision. • Evaluate performance of restaurant management in his area against established targets, implementation plan to improve performance. • Ensure that restaurant teams understand & apply the safety procedures. • Investigate labor problems in his area and consult with operation and HRD manager for serious problems/complaints. • Ensures quality performance appraisals (CPI - OPR), individual development plans, bench planning. Education & Experience: • Bachelor’s Degree. • Minimum of 5-6 years overall experience, with emphasis on operations in a retail and/or consumer orientated service industry, preferably in multi-outlet food/quick.

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As an Area Manager, your primary responsibility is to manage, lead, and support a team in order to achieve key business indicators outlined in the Annual Operating Plan and Balance Scorecard targets. Your duties include planning and organizing restaurant-specific Annual Operating Plans, executing marketing programs, monitoring financial performance, and ensuring operational excellence. You will work closely with Restaurant Managers to develop business plans, review monthly performance, and support the implementation of marketing initiatives. Monitoring competitors" activities, analyzing sales, labor, and inventory data, and coaching managers to achieve margin and sales growth targets are essential aspects of your role. In terms of restaurant excellence, you will set customer service standards, drive a customer-focused culture, and implement systematic solutions to address customer complaints. You will also be responsible for overseeing R&R activities, monitoring restaurant operations through KPIs, and ensuring adherence to safety and security procedures. Collaboration and teamwork are key components of your job, as you will be working with Regional Managers to analyze outcomes, provide input on training needs, and identify and develop high-potential employees. Additionally, you will evaluate the performance of restaurant management against established targets and implement plans for improvement. To qualify for this role, you should have a Bachelor's Degree and a minimum of 5-6 years of experience, preferably in operations within a retail or consumer-oriented service industry, with a focus on multi-outlet food/quick service establishments. Your ability to lead, strategize, and drive results will be crucial in successfully fulfilling the responsibilities of an Area Manager.,

The primary focus will be on developing and maintaining high-end iOS applications for the latest Apple iPad and Mobile devices. You will be responsible for designing and building iPad kiosk and mobile applications for Apple's iOS platform. Ensuring the quality and performance of the application to specifications, identifying potential problems, and resolving application bottlenecks will be part of your responsibilities. You will be expected to fix application bugs before the final release, maintain the code and atomization of the application, and design and implement application updates. As an IOS Developer, you are required to have proven experience as an app developer, be proficient in Swift and Cocoa Touch, and have working experience with RxSwift/Combine. Knowledge of Apple's design principles and application interface guidelines, proficiency in code versioning via Git, experience with CI/CD, hands-on experience with Instruments, good understanding of various design patterns, proficiency in writing Unit and UI test cases, and experience in code reviews are also necessary. In terms of work experience, a minimum of 3+ years of experience in software product development and delivery using iOS Development Framework is required. You should also have 3+ years of skills in Swift and experience in developing scalable apps.,

About Americana Restaurants International PLC Americana Restaurants International PLC is a pioneering force in the MENA region and Kazakhstan's Out-of-Home Dining industry, and ranks among the world's leading operators of Quick Service Restaurants (QSR) and casual dining establishments. With an extensive portfolio of iconic global brands and a dominant regional presence, we have consistently driven growth and innovation for 60 + years . Our expansive network of 2,600 + restaurants spans 12 countries throughout the Middle East, North Africa, and Kazakhstan — from Kazakhstan in the east to Morocco in the west — powered by a team of over 40,000+ talented individuals committed to delivering exceptional food, superior service, and memorable experiences. In line with our vision for innovation and operational excellence, we have established our Center of Excellence in Mohali, India. This facility plays a pivotal role in product development, IT, Digital, AI, and Analytics, as well as in implementing global IT best practices. Serving as a strategic hub, it is integral to strengthening our technology backbone and driving digital transformation across our worldwide operations. Your Role Will Include: As a Java Full Stack Software Engineer, you will be responsible for designing, developing, and maintaining robust and scalable web applications from front end to back end. You will work closely with cross-functional teams to understand requirements, implement solutions, and deliver high-quality software products. This role requires strong technical skills in Java + Ract.js programming, web development frameworks, and database technologies. Responsibilities: 1. Full Stack Development: Design and develop end-to-end solutions for web applications using Java, Spring Framework, and modern front-end technologies such as Angular, React.js. 2. Front-End Development: Develop responsive and user-friendly interfaces using HTML, CSS, and JavaScript frameworks, ensuring cross-browser compatibility and optimal performance. 3. Back-End Development: Implement robust and scalable server-side logic and RESTful APIs using Java, Spring Boot, and related frameworks. 4. Database Design: Design and optimize database schemas, write complex SQL queries, and interact with relational databases such as MSSQL, PostgreSQL, or Oracle. 5. Integration and Deployment: Integrate third-party services and APIs, implement continuous integration and deployment (CI/CD) pipelines, and ensure smooth deployment and release processes. 6. Code Quality and Testing: Write clean, maintainable code following coding standards and best practices. Conduct unit testing, integration testing, and end-to-end testing to ensure software quality and reliability. 7. Performance Optimization: Identify and address performance bottlenecks, memory leaks, and other scalability issues to ensure optimal performance of web applications. 8. Security: Implement security best practices and measures to protect web applications against common security vulnerabilities such as XSS, CSRF, and SQL injection. 9. Documentation: Document technical designs, architecture, and implementation details. Create and maintain technical documentation for reference and knowledge sharing. 10. Collaboration: Collaborate with product managers, UX/UI designers, and other stakeholders to understand requirements, provide technical insights, and deliver solutions that meet business objectives. What You Bring 1. Bachelor's degree in computer science, engineering, or a related field. Master's degree is a plus. 2. 5+ years of experience in software development, with a focus on full stack web development using Java technologies. 3. Strong proficiency in Java programming language and object-oriented design principles. 4. Experience with web development frameworks such as Spring Framework, Spring Boot, Hibernate, or similar. 5. Proficiency in front-end technologies such as HTML, CSS, JavaScript, and modern JavaScript frameworks (Angular, React, JavaScript). 6. Solid understanding of web services, RESTful APIs, and microservices architecture. 7. Experience with relational databases (MSSQL, PostgreSQL, Oracle) and proficiency in SQL query optimization. 8. Familiarity with version control systems (Git), build tools (Maven, Gradle), and continuous integration/deployment (CI/CD) pipelines. 9. Strong problem-solving skills, attention to detail, and ability to work in a fast-paced, collaborative environment. 10. Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.

Americana Restaurants International PLC is a pioneering force in the MENA region and Kazakhstan's Out-of-Home Dining industry, and ranks among the world's leading operators of Quick Service Restaurants (QSR) and casual dining establishments. With an extensive portfolio of iconic global brands and a dominant regional presence, we have consistently driven growth and innovation for 60+ years. Our expansive network of 2,600+ restaurants spans 12 countries throughout the Middle East, North Africa, and Kazakhstan from Kazakhstan in the east to Morocco in the west powered by a team of over 40,000+ talented individuals committed to delivering exceptional food, superior service, and memorable experiences. In line with our vision for innovation and operational excellence, we have established our Center of Excellence in Mohali, India. This facility plays a pivotal role in product development, IT, Digital, AI, and Analytics, as well as in implementing global IT best practices. Serving as a strategic hub, it is integral to strengthening our technology backbone and driving digital transformation across our worldwide operations. As a Java Full Stack Software Engineer, your role will involve designing, developing, and maintaining robust and scalable web applications from front end to back end. You will collaborate closely with cross-functional teams to comprehend requirements, implement solutions, and deliver high-quality software products. This position demands strong technical skills in Java + React.js programming, web development frameworks, and database technologies. Responsibilities: 1. **Full Stack Development:** Design and develop end-to-end solutions for web applications using Java, Spring Framework, and modern front-end technologies such as Angular, React.js. 2. **Front-End Development:** Develop responsive and user-friendly interfaces using HTML, CSS, and JavaScript frameworks, ensuring cross-browser compatibility and optimal performance. 3. **Back-End Development:** Implement robust and scalable server-side logic and RESTful APIs using Java, Spring Boot, and related frameworks. 4. **Database Design:** Design and optimize database schemas, write complex SQL queries, and interact with relational databases such as MSSQL, PostgreSQL, or Oracle. 5. **Integration and Deployment:** Integrate third-party services and APIs, implement continuous integration and deployment (CI/CD) pipelines, and ensure smooth deployment and release processes. 6. **Code Quality and Testing:** Write clean, maintainable code following coding standards and best practices. Conduct unit testing, integration testing, and end-to-end testing to ensure software quality and reliability. 7. **Performance Optimization:** Identify and address performance bottlenecks, memory leaks, and other scalability issues to ensure optimal performance of web applications. 8. **Security:** Implement security best practices and measures to protect web applications against common security vulnerabilities such as XSS, CSRF, and SQL injection. 9. **Documentation:** Document technical designs, architecture, and implementation details. Create and maintain technical documentation for reference and knowledge sharing. 10. **Collaboration:** Collaborate with product managers, UX/UI designers, and other stakeholders to understand requirements, provide technical insights, and deliver solutions that meet business objectives. Qualifications: 1. Bachelor's degree in computer science, engineering, or a related field. Master's degree is a plus. 2. 5+ years of experience in software development, with a focus on full stack web development using Java technologies. 3. Strong proficiency in Java programming language and object-oriented design principles. 4. Experience with web development frameworks such as Spring Framework, Spring Boot, Hibernate, or similar. 5. Proficiency in front-end technologies such as HTML, CSS, JavaScript, and modern JavaScript frameworks (Angular, React, JavaScript). 6. Solid understanding of web services, RESTful APIs, and microservices architecture. 7. Experience with relational databases (MSSQL, PostgreSQL, Oracle) and proficiency in SQL query optimization. 8. Familiarity with version control systems (Git), build tools (Maven, Gradle), and continuous integration/deployment (CI/CD) pipelines. 9. Strong problem-solving skills, attention to detail, and ability to work in a fast-paced, collaborative environment. 10. Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.,

Americana Restaurants International PLC, a prominent player in the MENA region and Kazakhstan's Out-of-Home Dining industry, is a leading operator of Quick Service Restaurants (QSR) and casual dining establishments globally. With a vast network of over 2,600 restaurants across 12 countries in the Middle East, North Africa, and Kazakhstan, we are committed to delivering exceptional food, superior service, and memorable experiences with a team of more than 40,000 talented individuals. As part of our commitment to innovation and operational excellence, we have established our Center of Excellence in Mohali, India. This center focuses on product development, IT, Digital, AI, and Analytics, implementing global IT best practices to drive digital transformation across our operations worldwide. In this role, you will be responsible for designing, implementing, and supporting Oracle EPM Cloud solutions for planning, budgeting, forecasting, and consolidation. Your efforts will significantly improve financial visibility, accuracy, and decision-making processes across our multi-country operations. Key Responsibilities: - Configure and deploy EPBCS modules (Workforce, Financials, Capex, Projects, Custom) - Implement and maintain FCCS for close, consolidation, and reporting - Develop business rules, forms, dashboards, and Smart View templates - Manage data integration using Data Management / EPM Integration Agent - Collaborate with finance teams to support budgeting and closing cycles - Perform performance tuning, troubleshooting, and user support - Ensure metadata, security, and workflow alignment with best practices - Explore automation with EPM Automate and REST APIs where applicable Qualifications: - 5-7 years of hands-on experience with Oracle EPM Cloud - Minimum 2+ years of experience with EPBCS and FCCS - Strong understanding of FP&A, consolidation, intercompany eliminations, and currency translations - Proficient in Calculation Manager / Business Rules, Smart View / Web Studio Reporting, and Data Management / Integration Agent - Familiarity with Oracle EPM Automate, REST APIs, and metadata management - Excellent collaboration and communication skills Education & Qualifications: - Bachelor's degree in accounting, Finance, Computer Science, or a related field - Oracle EPM certifications (EPBCS and/or FCCS) preferred - Knowledge of additional modules like ARCS, TRCS, Narrative Reporting is a plus Join us at Americana Restaurants International PLC and be a part of our dynamic team driving innovation and excellence in the Out-of-Home Dining industry.,

As a member of Americana Restaurants International PLC's Center of Excellence in Mohali, India, you will be part of a pioneering force in the MENA region and Kazakhstan's Out-of-Home Dining industry. With over 60 years of experience, our organization is a leader in operating Quick Service Restaurants (QSR) and casual dining establishments with a vast portfolio of iconic global brands. Our network of 2,600+ restaurants across 12 countries in the Middle East, North Africa, and Kazakhstan is driven by a team of over 40,000+ talented individuals dedicated to delivering exceptional food, superior service, and memorable experiences. The Center of Excellence in Mohali is crucial for product development, IT, Digital, AI, and Analytics, as well as implementing global IT best practices to drive digital transformation. In this role, you will be responsible for designing, implementing, and supporting Oracle EPM Cloud solutions for planning, budgeting, forecasting, and consolidation. Your contributions will directly impact financial visibility, accuracy, and decision-making processes across our multi-country operations. Key Responsibilities: - Configure and deploy EPBCS modules such as Workforce, Financials, Capex, Projects, and Custom - Implement and maintain FCCS for close, consolidation, and reporting purposes - Develop business rules, forms, dashboards, and Smart View templates - Manage data integration using Data Management / EPM Integration Agent - Collaborate with finance teams to support budgeting and closing cycles - Conduct performance tuning, troubleshooting, and user support - Ensure metadata, security, and workflow alignment with best practices - Explore automation possibilities with EPM Automate and REST APIs What You Bring: - 5-7 years of hands-on experience with Oracle EPM Cloud - At least 2+ years of experience in EPBCS and FCCS - Deep understanding of FP&A, consolidation, intercompany eliminations, and currency translations - Proficiency in Calculation Manager / Business Rules, Smart View / Web Studio Reporting, Data Management / Integration Agent - Familiarity with Oracle EPM Automate, REST APIs, and metadata management - Excellent collaboration and communication skills Education & Qualifications: - Bachelor's degree in accounting, Finance, Computer Science, or a related field - Oracle EPM certifications (EPBCS and/or FCCS) preferred - Knowledge of additional modules like ARCS, TRCS, Narrative Reporting is a plus.,

Lead Digital Security Engineer 📍 Location: Mohali, India | 🏢 Americana Restaurants International PLC – Centre of Excellence About Americana Restaurants International PLC Americana Restaurants International PLC is a pioneering force in the MENA region and Kazakhstan's Out-of-Home Dining industry, ranking among the world’s leading operators of Quick Service Restaurants (QSR) and casual dining establishments. With an extensive portfolio of iconic global brands and a dominant regional presence, we have been driving growth and innovation for over 60 years. Our expansive network of 2,600+ restaurants spans 12 countries throughout the Middle East, North Africa, and Kazakhstan — from Kazakhstan in the east to Morocco in the west — powered by a team of 40,000+ talented individuals committed to delivering exceptional food, superior service, and memorable experiences. In line with our vision for innovation and operational excellence, we have established our Center of Excellence in Mohali, India . This state-of-the-art facility plays a pivotal role in Product Development, IT, Digital, AI, and Analytics, while implementing global IT best practices . Serving as a strategic hub, it strengthens our technology backbone and drives digital transformation across our worldwide operations. Your Impact In this role, you will lead the design, deployment, and optimization of security strategies that protect our digital assets across cloud environments. You will ensure the resilience and security of applications, infrastructure, and networks while mentoring teams and driving best practices in digital security. Your Role Will Include: Defining and implementing security strategies for cloud-hosted digital assets. Deploying, configuring, and managing cloud-native web application firewalls (WAF) and related security controls. Monitoring WAF events, developing incident response plans, and updating threat models. Collaborating with stakeholders to translate requirements into secure and scalable solutions. Mentoring junior team members and ensuring adherence to security development standards. Monitoring systems, optimizing configurations, and ensuring compliance with security best practices. Evaluating and recommending infrastructure, network, database, and security architectures. What You Bring: Strong hands-on experience with cloud WAF solutions (AWS, Azure, GCP) and application gateways. Knowledge of cloud platforms (Azure, AWS, GCP) and related security frameworks. Experience with SIEM implementation and, ideally, PAM solutions. Strong analytical skills to assess risks, monitor threats, and recommend security enhancements. Ability to work closely with cross-functional teams and communicate security concepts effectively. Experience Required: 7 + years in IT security, with expertise in cloud-native application protection and infrastructure security. Educational Qualification: Bachelor’s or master’s degree in computer science, IT , MCA or a related field.

Sr. Cloud Solution Architect 📍 Location: Mohali, India | 🏢 Americana Restaurants International PLC – Center of Excellence About Americana Restaurants International PLC Americana Restaurants International PLC is a pioneering force in the MENA region and Kazakhstan's Out-of-Home Dining industry, ranking among the world’s leading operators of Quick Service Restaurants (QSR) and casual dining establishments. With an extensive portfolio of iconic global brands and a dominant regional presence, we have been driving growth and innovation for over 60 years. Our expansive network of 2,600+ restaurants spans 12 countries throughout the Middle East, North Africa, and Kazakhstan — from Kazakhstan in the east to Morocco in the west — powered by a team of 40,000+ talented individuals committed to delivering exceptional food, superior service, and memorable experiences. In line with our vision for innovation and operational excellence, we have established our Center of Excellence in Mohali, India . This state-of-the-art facility plays a pivotal role in Product Development, IT, Digital, AI, and Analytics, while implementing global IT best practices . Serving as a strategic hub, it strengthens our technology backbone and drives digital transformation across our worldwide operations. Your Impact In this role, you will architect, implement, and lead high-performing Azure cloud and DevOps practices for large-scale eCommerce projects. You will ensure our infrastructure is secure, scalable, resilient, and optimized for performance while mentoring a high-performing DevOps team and driving governance, automation, and operational excellence. Your Role Will Include: Leading the design, implementation, and management of Azure cloud infrastructure and DevOps operations. Overseeing large-scale eCommerce projects with a focus on scalability, reliability, and performance. Providing hands-on expertise in Kafka, in-memory databases, Aerospike, MongoDB Atlas, Kubernetes (K8s), and Akamai. Driving governance, security compliance, and policy enforcement for cloud and DevOps environments. Managing and mentoring a larger DevOps team to ensure delivery excellence. Overseeing release management processes, including CI/CD pipeline design, automation, and deployment strategies. Collaborating with cross-functional teams to design and implement architectural solutions aligned with business needs. What You Bring: Azure Certified Solutions Architect credentials and expertise in Azure cloud technologies. Proven experience in leading DevOps teams and delivering large-scale, high-availability eCommerce solutions. Proficiency with Kubernetes, Kafka, Aerospike, MongoDB Atlas, Akamai, and in-memory database solutions. Strong knowledge of security principles, governance, and compliance in cloud environments. Hands-on skills in Infrastructure as Code (Terraform, ARM templates), CI/CD tools, and observability platforms (Prometheus, Grafana, Azure Monitor). Experience Required: 8 + yrs in DevOps, cloud infrastructure, or software engineering, including 5+ years in a leadership role. Educational Qualification: Bachelor’s or master’s degree in engineering or a related discipline.