11148 Customer Care Jobs - Page 33

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)Customer CommunicationsLearning Content DevelopmentHR Process DesignHR AnalyticsAbility to perform under pressureAbility to manage multiple stakeholdersWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesTalent Acquisition & DevelopmentEmployee Support & Case ManagementCompensation & Payroll Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Hi Jobseekers, Greetings from ShiningStarsITPL We are hiring for voice process for one of the multinational BPO. Please go through the job description - Job Title: Voice Process Executive Job Type: Full-Time Language Needed - English + Hindi + Telugu Experience Required: At least 1 year experience on paper Salary Details: 18k CTC per month (based on experience and performance in interview) Roles and Responsibilities: Process and respond to customer queries through email or chat support. Perform accurate data entry and documentation tasks. Maintain confidentiality and integrity of customer data. Follow standard operating procedures and quality guidelines. Work collaboratively with team members and management to meet daily productivity goals. Required Skills: Good written English communication skills. Basic computer knowledge (MS Office, typing skills). Ability to multitask and manage time effectively. Minimum qualification: Any graduate. Willingness to work in rotational shifts. How to Apply: For any further queries or to get your interview aligned please give a call on - 9580746603 (Pooja Mishra) 7355013912 (Tamanna)

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)Customer CommunicationsLearning Content DevelopmentMicrosoft Office SuiteWorkforce Data AdministrationAbility to manage multiple stakeholdersWritten and verbal communicationTime and AttendanceAbility to meet deadlinesAbility to perform under pressureCollaboration and interpersonal skillsLearning AdminContact Centre Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Good call handling skills.Candidate should be comfortable with night shift ranging from 5.00pm - 8.00am.Customer service refers to the assistance and support provided by a business or organization to its employes. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer CareCustomer SatisfactionCustomer Support OperationsCustomer Experience (CX) Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines This is a voice process and the communication with the customer can happen through phone, emails and through portal tickets. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Customer service refers to the assistance and support provided by a business or organization to its employes.It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer CareCustomer CommunicationsCustomer Support OperationsCustomer Satisfaction Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines This is a voice process and the communication with the customer can happen through phone, emails and through portal tickets. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Customer Operations - Voice - Help desk role - ticket resolutionRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for Commitment to qualityAbility to work well in a teamAdaptable and flexibleWritten and verbal communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Backoffice - Service Desk Non-Voice Support Designation: Utility Bill Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Good call handling skills.Customer service refers to the assistance and support provided by a business or organization to its employes. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer SatisfactionCustomer CareCustomer Support Operations Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines This is a voice process and the communication with the customer can happen through phone, emails and through portal tickets. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCustomer Operations - Voice - Help desk role - ticket resolutionRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for Adaptable and flexibleWritten and verbal communicationAbility to meet deadlinesCollaboration and interpersonal skillsCommitment to quality Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCustomer Operations - Voice - Help desk role - ticket resolutionRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for Adaptable and flexibleCollaboration and interpersonal skillsWritten and verbal communicationAbility to meet deadlinesAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Job description -Hiring for customer care executive work from home Pan india location -Minimum 1 year experience required -graduate and undergraduate both can apply -salary upto 3 lpa -Excellent communication skills in english & Hindi both Mandatory- System configuration* i5 processor, 7th generation or above 8GB Ram Windows 10 or above Camera mandatory USB headset WIFI - 40mbps UPS/ Backup Call or whatsapp - Hr ronak -:8302625413 Hr Tapan - 7877038450

WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPOS IN BANGALORE. Available Positions:- Customer Support & Sr Customer Support Technical Support & Sr Technical Support IT Help Desk engineers Server Support. Available Process:- Voice Support Available Shift Timings:- UK Australian US & Day Interview Rounds:- HR Voice & accent Operations Note:- All these rounds are held @ our office. "walk in with a resume & walkout with offer letter" Preferred To Carry:- 5 Copies of Resume 1 Passport size photograph Photo copies of education documents & experience letters if you have prior work experience. Interview Details:- MONDAY TO FRIDAY : 1:30 PM TO 6:00 PM SATURDAY :11:30 AM T0 3:00 PM ADDRESS : Inspiration Manpower consultancy MEET : Deepanshu or call @ 9686682465 / 7259027282 / 7760984460 / 9900024811 Forward the details to your friends as well

Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0-1 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. What are we looking for Ability to work well in a teamPrioritization of workloadAbility to perform under pressureAdaptable and flexibleCollaboration and interpersonal skills Ability to work well in a teamPrioritization of workloadAbility to perform under pressureAdaptable and flexibleCollaboration and interpersonal skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Largest Pharmaceutical MNC HIRING IN VADODARA Email-maheshwari@contactxindia.com Contact- 8273693648 Role & responsibilities Open Positions- 7 Location-Vadodara Level- Sales Administrator/Customer Service Advisor Exp- 1.5 to 6 years Sales Administrator Customer Service Advisor - minimum 3 years Education: - Any Graduate Job Title: Sales Administrator Job Responsibilities: • Supporting to prepare and maintain price lists • Supporting, creating pick notes for sales • Ensuring all pick notes double checked with correct product, strength pack size and order qty issued. • Ensuring all GDP documents are saved in files on timely mannered. • Applying for Certificates for example Certificate of Origin and Free Sales certificates • Supporting creating purchase orders on warehouse system • Supporting UK export team to communicate with customers at time to time to get replies on queries on orders. Profile required: Good written and verbal communication skills. Good organizational skills and ability to prioritize workload. Good attention to detail. Proficient in Microsoft Office Programs, particularly Excel at intermediate level, Outlook, Word Job Title: Customer Service Advisor Job Responsibilities: • Excellent Customer Service Techniques: Responding to queries from patients via telephone and Microsoft Outlook. • Patient Prescriptions: Daily task of marking orders where prescriptions have been received. • Efficient Order Fulfilment: Proactive approach ensuring patient orders are handled efficiently. • Accuracy: Providing accurate information regarding products and services. • Data Analysis: Proficient using Excel (intermediate to advanced level required) creating and maintaining spreadsheets for varying tasks as well as finding and amending relevant information on already existing spreadsheets. • Administration assisting colleagues with ordering various supplies for the business on a timely manner to ensure that certain parts of the business are not unnecessarily delayed. Profile required: • Fluent in English with excellent verbal and written communication skills in a professional manner at all times. • Active listening, demonstrating empathy and interpersonal skills • Highly efficient and punctual individual willing to learn, improve and adapt • Strong problem-solving ability • IT literate using Microsoft Office and numerate! A quick study with regards to new software. • Follow company and customer guidelines and regulatory procedures • Able to use own initiative and work as part of a global team this point is very important as customers and colleagues will rely on you getting things done on a timely manner with clear and direct communication • Capable of prioritising and cope working under pressure • Experience : Minimum of 3-years direct customer service experience, preferably within the pharmaceutical, medical industry or call centre environment Preferred candidate profile

Skill required: NA - Business Transformation Designation: Business Transformation Specialist Qualifications: BCom/Master of Business Administration/Master of Financial Management Years of Experience: 7 to 11 years Language - Ability: English - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps and plan transformation journey for our clients. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. Adapting to latest technology ensuring the value of transformation is delivered to our clients are primary focus. Candidate should have background & hands on experience in driving automation and transformation in Asset Management, Property Accounting and Finance and Accounting . Should have handled end to end automation and transformation project. Candidate should have experience in opportunity identification, solution proposal , execution and stake holder management skills. What are we looking for Agility for quick learningResults orientationProblem-solving skillsAbility to manage multiple stakeholdersAbility to perform under pressureAbility to meet deadlinesAdaptable and flexibleProactive thinkerTeam player & Self stater Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed,adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with Clients, Operations or other team memebers Generally interacts with peers and/or management levels at a client and/orwithin Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact theteam in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individualcontributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom,Master of Business Administration,Master of Financial Management

Graduates Freshers / 1 year of experience can apply to shwetha.s@fortishealthcare.com Role & responsibilities Handling patient appointments through phone. The staff should be aware of the availability of consultant for his outpatient days. This includes the days as well as the time when the consultant practices Scheduling appointments as per the appointment scheduler While taking appointments the staff should take the correct name and telephone number of patient seeking appointment Strictly adhere to consultant walk in schedule while giving appointments for walk in patients Handling ambulance calls and transferring it to the ambulance emergency coordinator with the patient details including contact and residential address. Handling patient queries in a tactful manner Transferring calls to the right department in case of query handling Cancelling / rescheduling appointment whenever necessary by calling and informing the concerned patients The staff should be aware of the leave protocols and when a consultant is on leave in order to ensure that wrong appointments are not given Handle patient issues tactfully over the phone and bring it to the notice of OPD manager

We are looking for a highly skilled and experienced Customer Service Executive to join our team in Bathinda. The ideal candidate will have 3 to 8 years of experience in customer service, preferably in the banking or finance industry. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service and ensure satisfaction. Respond to customer complaints and concerns promptly. Collaborate with internal teams to resolve complex issues. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products and services. Job Requirements Minimum 3 years of experience in customer service, preferably in banking or finance. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Excellent problem-solving and analytical skills. Strong attention to detail and ability to maintain accurate records. Experience with UCV Finance, Motor Finance, or Sales is an added advantage.

Profile- inbound Process Voice ,handle customer issues over the call and mail, resolve customer quires Fresher Experience work from office immediate joiner Salary : 20000 to 25000 in hand + Incentive HR Connect - Ms. Sangeeta 82402 45399 Required Candidate profile Qualification - 12th Pass/ Any graduate / Drop Out / UG Good communication skills in English and Hindi Male & Female both can apply Interview mode - Walking Day shift Good convincing skills Good Luck

Urgent Requirement for FRESHERS Location: Gurgaon Work Mode: Work from Office Interested Candidates can WhatsApp their resume on : 9988265439 TO APPLY : KINDLY SHARED RESUME ON WHATSPP ONLY FOR FAST REVERT Inform customers about product & services Handle inbound & outbound calls Freshers and experienced both can apply. Candidate should be flexible for rotational shifts Min Qualification should be graduation Salary: 25k CTC Working Days: 6 Days a Week FOR Female DAY SHIFT MAX 8PM FOR Male Rotational Shifts cab not available

Resolve Inbound International customer queries via calls Identify and assess customers needs to achieve satisfaction Follow communication procedures and policies Handling billing queries Min 6 Months of experience in International BPO Voice process Required Candidate profile Graduate/ UG can apply Both side cabs Should have excellent Communication in English Should have Basic computer knowledge Candidates should be willing to work in US shift Ms. Sangeeta - 82402 45399

Handle outbound/inbound calls for US clients with professionalism and clarity.Address customer queries, provide accurate information, and resolve issues effectively.Maintain call logs, update CRM systems, and follow company protocols. Required Candidate profile Excellent verbal communication skills in English (mandatory) Willingness to work in night shifts Basic computer knowledge and typing skills Strong interpersonal skills & a problem-solving attitude

Job Description: Ensure100+Tele-Calling Every day & Pitching Customer for Pitching New customer for Gold Loans LeadGeneration for cross sell product at Branch and ensure the conversion. CoordinatewithdifferentBranch staff & managersforclosure. Supervisingday-to-dayoperationsin thecustomerservicedepartment. Respondingtocustomerserviceissuesinatimely manner. Creatingeffective customer serviceprocedures, policies, and standards. TheMISreport toCROandensure the targets are meet . Developingcustomersatisfaction goals and coordinatingwith the teamto meetthem on a steadybasis. Maintainingaccuraterecords anddocumentingall customer service activities and discussions. Assessingservicestatisticsand preparing detailed reports on your findings. HiringandtrainingnewcustomercareExecutive Stayinginformedonthelatest industrytechniques andmethods Walk in Interview Details Interview Time - 11AM to 5 Pm Interview Location - Muthoot Finance Regional Office No. 90- MDSR Enclave, Fourth Floor, Bharathidasan Salai,Contonment, Trichy-620 001. Contact - 9037831402 Kindly share your resume to hrtir@muthootgroup.com Vacancy location : TRICHI-PALAKKARAI TRICHY - THIRUVANIKOIL TRICHY - CHATRAM ARANTHANGI EDAMALAI PATTI PUDUR TRICHY - K.K NAGAR THIRUMAYAM (TN) TRICHY - MELAKALKANDARKOTTAI TRICHY - CHINNAKADAI STREET PULLAMBADI - (TN) KATTUPUTHUR - (TN) VEPPANTHATTAI - (TN)

Hiring Telecaller for Fresher & Experience. - Customer support for Ecommerce - Needs to attend the inbound call - Solving customer queries over the call - Immediate joining - Day shift - Virtual Interview HR Connect - Ms. Suchitra - 86176 02997 Required Candidate profile Qualification - Min 12th Pass Salary - Fresher - 15k Exp - 17k Male & Female both can apply Candidate needs to be well versed in English Office Location: Kolkata Day shift Good luck

Applicants can call to Ms.Afreen Manzoor+91 - 9320613279 (11am-5pm) Only Job Description: As a Customer Service Associate , you will be a crucial link between the customers and the e-commerce platform, ensuring their queries and concerns are addressed promptly and professionally. Key Responsibilities: Manage customer inquiries and interactions through chats, delivering an exceptional customer experience. Assist customers with product information, order placement, order tracking, returns, and any other inquiries they may have related to products. Address customer concerns, complaints, and issues effectively, striving to resolve them to the customer's satisfaction. Stay well-informed about the products available on the e-commerce platform, keeping up with product updates, promotions, and discounts. Collaborate with the team to provide solutions for complex customer issues and escalate matters when necessary. Maintain accurate and detailed records of customer interactions in the company's CRM system. Adhere to company policies and guidelines to ensure consistency and quality in customer service. Qualifications and Skills : Fresher Graduates are welcome to apply. Under-Graduates with 6 Month Exp are welcome to apply. Versant V-4 Required. Good communication skills in English (both written and verbal). Good problem-solving and interpersonal skills. Willingness to work in a customer-centric and fast-paced environment. Basic computer and internet proficiency. Benefits: Competitive annual CTC of up to 1.98 LPA. 6 Days Working with rotational off. One-side Cab Facility . Comprehensive training and ongoing support. Growth opportunities within a leading tech organization. Employee-friendly work environment. Health and wellness benefits.

Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights. 4. Ready to work in Inbound voice process . HR connect-Ms Suchitra- 86176 02997 Required Candidate profile Qualification: - 12th Pass 1. CTC: INR 15,605 In-hand: INR 13,100 2. Incentives up to INR 5,000 3. 6 Days working 24*7 Rotational Shifts 4. 1 Rotational Week Off. 5. Pick-up or Drop facility