Customer Care

As an Outbound Calling Executive, your role involves reaching out to students and parents to address any queries or concerns they may have. You will be responsible for understanding and resolving student issues effectively. Monitoring the centers through CCTV and coordinating with them will also be part of your daily tasks. Key Responsibilities: - Make outbound calls to students and parents - Monitor centers using CCTV - Coordinate with centers to address and resolve student issues - Collaborate with various departments for the timely closure of student concerns - Meet students in person as needed - Prepare daily reports and other Management Information System (MIS) Qualifications Required: - Excellent customer handling skills - Ability to maintain focus on customer issues in a fast-paced environment Please note that additional details about the company were not provided in the job description. As an Outbound Calling Executive, your role involves reaching out to students and parents to address any queries or concerns they may have. You will be responsible for understanding and resolving student issues effectively. Monitoring the centers through CCTV and coordinating with them will also be part of your daily tasks. Key Responsibilities: - Make outbound calls to students and parents - Monitor centers using CCTV - Coordinate with centers to address and resolve student issues - Collaborate with various departments for the timely closure of student concerns - Meet students in person as needed - Prepare daily reports and other Management Information System (MIS) Qualifications Required: - Excellent customer handling skills - Ability to maintain focus on customer issues in a fast-paced environment Please note that additional details about the company were not provided in the job description.