Customer Care Executive

1 - 31 years

2 Lacs

hebbal kempapura bengaluru/bangalore

Posted:16 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We're looking for a highly skilled Email Support Executive to join our team. You'll handle customer emails, resolve queries, and provide excellent support. Key Responsibilities: - Respond to customer emails in a timely and professional manner - Resolve customer issues and complaints via email - Provide accurate and complete information about products/services - Document customer interactions in CRM software - Meet email response time targets and quality standards - Collaborate with internal teams to resolve customer issues Requirements: - Excellent written communication skills in English - Strong customer service and problem-solving skills - Ability to work in a fast-paced environment - Proficiency in CRM software and email management tools - Typing speed of 30-40 wpm

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