Customer Care Executive

1 years

1 - 2 Lacs

Posted:1 day ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: Customer Care Executive

Location: On-site
Industry: Dry Cleaning / Laundry Services

Key Responsibilities:

  • Greet and assist walk-in clients courteously
  • Make outbound calls to customers and attend incoming customer calls
  • Resolve customer queries and complaints in a timely and professional manner
  • Operate and update dry-cleaning/laundry management software
  • Track customer orders and ensure clothes are delivered on time
  • Coordinate with the delivery and operations team for order status
  • Maintain customer records and service logs

Requirements:

  • Ability to speak basic English and Hindi clearly
  • Good communication and customer-handling skills
  • Basic computer knowledge
  • Attention to detail and follow-up skills
  • Male candidates preferred (due to operational requirements)

Experience:

  • Fresher or experienced candidates can apply
  • Experience in customer service or laundry/dry-cleaning industry is a plus

Job Type: Full-time

Pay: ₹15,000.55 - ₹20,000.45 per month

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • Technical support: 1 year (Preferred)
  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You