Customer Care Executive

Job Description

About Us Our client is committed to delivering exceptional customer experiences. We are seeking a friendly, professional Customer Care Executive to serve as the first point of contact for our showroom visitors and clients, ensuring their needs are met with excellent service. Job Summary The Customer Care Executive (Front End Showroom) will be responsible for greeting visitors, assisting customers with product information, addressing inquiries, and ensuring a positive and welcoming showroom environment. The role requires strong interpersonal skills, product knowledge, and the ability to handle customer concerns professionally. Key Responsibilities Greeting & Assistance: Welcome visitors and clients warmly, offering assistance and guiding them through the showroom. Customer Inquiries: Respond promptly to customer questions regarding products, services, and promotions. Product Knowledge: Maintain up-to-date knowledge of products and services to provide accurate information and recommendations. Lead Generation & Follow-up: Collect customer details and follow up on potential leads or inquiries as needed. Qualifications : Graduate Job Type: Full-time Schedule: Day shift Language: Hindi (Preferred) English (Required) Work Location: In person Speak with the employer +91 8898332237