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Customer Care Executive

0 - 31 years

1 Lacs

Posted:1 day ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: We are looking for a polite, energetic, and customer-focused Customer Executive to handle customer interactions in our retail shop. The role includes assisting customers, solving issues, and ensuring a pleasant shopping experience. Work Duration: Duty hours- 9 hours per day,6 days per week working, Week off on week days) Salary from 13000/- (incentives will be given based on the job performances) Key Responsibilities: Provide detailed information about products, prices, and offers. Handle customer complaints, returns, and feedback politely and professionally. Support billing, exchange, and after-sales services when needed. Maintain good customer relationships and ensure customer satisfaction. Coordinate with sales and cashier staff to resolve customer needs quickly. Keep records of customer interactions and update information if required. Help with store operations and cleanliness when necessary. Requirements: Good communication and interpersonal skills. Friendly and professional attitude. Basic knowledge of computers and billing systems (training can be provided). Previous customer service or retail experience is an advantage. Honest, responsible, and a team player. (ONLY FEMALE CANDIDATES)

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