Work from Office
Full Time
Hi Folks, We are looking for enthusiastic and articulate undergraduate and graduate candidates to join our growing call center team. This is an excellent opportunity for individuals with strong communication skills who enjoy helping others and solving problems in a fast-paced environment.
Handle inbound and outbound calls in a professional and courteous manner
Provide accurate information and support to customers regarding products, services, or account issues
Resolve customer complaints efficiently and escalate complex issues when necessary
Meet or exceed performance metrics including call quality, response time, and customer satisfaction
Graduate and undergraduate can apply
Excellent verbal and written communication skills
Strong listening skills and ability to remain calm under pressure
Customer-focused with a problem-solving mindset
Basic computer proficiency and ability to quickly learn new systems
Rotational shifts, including evenings or weekends if required
Performance-based incentives and bonuses
Comprehensive paid training and mentorship
Clear path for career growth and internal promotions
A supportive, inclusive, and energetic team environment
Reboot Xp
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