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Niktor Inc
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Customer Care Executive

Customer Care Executive

Niktor Inc

0 years

0 Lacs

india

Posted:4 days ago| Platform: Foundit logo

Apply

Skills Required

crm tools email basic computer knowledge internet ms word

Work Mode

Remote

Job Type

Full Time

Job Description

Job Title:

Experience:

Location:

Employment Type:

Job Poster: Sai Vardhan Bolla

Customer Care Executives (Freshers)

Key Responsibilities:

Handle customer queries via phone, email, or chat in a professional manner
Provide accurate information and resolve customer concerns efficiently
Maintain proper records of customer interactions and follow-ups
Escalate complex issues to the relevant team when required
Ensure high levels of customer satisfaction
Adhere to company policies and service standards

Required Skills & Qualifications:

Any graduate or undergraduate can apply
Excellent verbal and written communication skills (English mandatory)
Basic computer knowledge (MS Word, Email, Internet)
Ability to work independently in a remote environment
Positive attitude and problem-solving skills
Willingness to work in shifts (if required)

Preferred Skills:

Customer service or call center exposure (not mandatory)
Knowledge of CRM tools is an added advantage

Please keep in mind:

All applications are reviewed thoroughly by our HR team.
You will receive a response only if your profile is shortlisted for the next steps.
Response times may be delayed during periods of bulk or high-volume applications.
Make sure your resume is updated and includes your latest experience and contact details.
If not shortlisted, your profile will be stored in our database for future opportunities.

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