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Customer Care Executive

Customer Care Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Lipi

0 - 1 years

1 Lacs

udaipur

Posted:-1 days ago| Platform:

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Skills Required

customer service telecalling customer support inbound calls calling voice process voice support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Handle inbound and outbound tele calls professionally and efficiently.
Provide prompt and accurate support to customers regarding products, services, and inquiries.
Record customer interactions, feedback, and issues in the system.
Follow up with the customer to ensure concerns are resolved.
Maintain customer database and prepare daily/weekly reports.
Coordinates with internal teams to resolves customer issues and escalate cases when required.

Preferred candidate profile

Graduate in any Stream.
0-1 Year in customer support/ tele calling (Fresher can apply).
Strong Verbal and written communication.
Good Knowledge of MS Excel.
Ability to handle customer queries with patience.

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Customer Care Executive