A Customer Care Executive (CCE) is responsible for managing customer interactions and ensuring satisfaction across various channels. Key responsibilities include: Customer Interaction: Serving as the first point of contact for customers, addressing inquiries, complaints, and feedback. 2 Problem Resolution: Quickly resolving customer issues and providing solutions through phone calls, emails, live chats, and social media. 2 Data Management: Maintaining customer records and collaborating with other departments to meet customer needs. 2 Feedback Analysis: Tracking and analyzing customer feedback to improve services and enhance customer satisfaction. 2 Skill Requirements: Strong communication skills, problem-solving abilities, and the ability to handle complex customer issues effectively.

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Customer Care Executive