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Hird Services
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Customer Care Executive

Customer Care Executive

Hird Services

0 - 31 years

3 - 4 Lacs

new delhi

Posted:13 hours ago| Platform: Apna logo

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Skills Required

chat resolve communication assessment typing score support

Work Mode

On-site

Job Type

Full Time

Job Description

We are currently hiring for the International process with the following eligibility and offer details: Eligibility: Graduates (Freshers) Undergraduates with 6 months of international BPO experience Incentives & Bonuses: Performance Incentives: Up to ₹9,000/month Attendance Bonus: ₹2,500 (for 100% attendance, 3 months) Roles and Responsibilities : Handle customer queries via call, chat, or email. Provide accurate information and resolve issues promptly. Maintain records of customer interactions and updates. Escalate complex issues to the relevant team when needed. Ensure customer satisfaction through polite and professional communication Assessment Criteria: Typing Speed: Minimum 25 WPM Typing Accuracy: Minimum 90% AMCAT Threshold Score: 65

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Customer Care Executive