Customer Care Executive

Job Description

Company Description Exude is a premium formal wear brand that combines elegance, comfort, and personalization. We specialize in evening wear and are currently expanding into party wear, catering to individuals who appreciate exceptional craftsmanship and tailored perfection. Role Description This is a full-time role for a Customer Support Executive located on-site in New Delhi. The Customer Support Executive will be responsible for handling day-to-day customer inquiries, providing exceptional online and offline customer service, ensuring customer satisfaction, and offering technical support. The role will involve direct interaction with customers to resolve their issues promptly and efficiently. Qualifications Customer Support, Customer Service, and Customer Satisfaction skills Experience in providing Online Support and Technical Support Strong communication and interpersonal skills Ability to work independently as well as collaboratively in a team Previous experience in retail industry is a plus Bachelor's degree in a related field or equivalent experience Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Schedule: Day shift Application Question(s): What is your current CTC? Where do you live? Have you worked for an e-commerce company before? What is your expected CTC? Language: English (Required) Work Location: In person Application Deadline: 01/07/2025 Expected Start Date: 01/07/2025