Customer Care Executive

As a Customer Relationship Management (CRM) Executive, you will play a vital role in enhancing member engagement, driving customer loyalty, and ensuring a seamless experience for our members. Your responsibilities will include both inbound and outbound communications, addressing member needs, and promoting club events, offers, and loyalty programs. To excel in this role, we are looking for someone with a minimum of 1 year of experience in customer service or CRM, who is passionate about customer satisfaction and relationship-building. - Minimum 1 year of experience in customer service or CRM. - Passionate about customer satisfaction and relationship-building. The company is located in Thrissur, Kerala. If you are not already in the area, you should be willing to reliably commute or plan to relocate before starting work. The work schedule is during the day, and the job type is full-time and permanent. Language skills in Hindi, English, Malayalam, and Tamil are preferred. Please note that this position offers Provident Fund benefits.,