Customer Care Executive (CCE)

Voice Process (Bhubaneswar)

Location: Rajmahal, Bhubaneswar (BBSR)

Position: Customer Support Executive –(Domestic Voice)

Hiring Type: Male Candidates Only

Work Mode: Work From Office

Shifts: 24/7 Rotational Shifts

Working Days: 6 Days Working | 1 Rotational Week Off

Eligibility CriteriaEducation

Undergraduates, Graduates, and Postgraduates can apply.

Experience

Both freshers and experienced candidates are eligible.

Additional Requirements

Must have own vehicle for commute (no cab facility provided).

Should be comfortable working in late evening & night shifts.

Compensation Details

CTC: ₹2.33 LPA

Monthly CTC: Approx. ₹20,000

In-hand Salary: ₹14,400 (post PF, ESIC, Gratuity, Professional Tax; excluding incentives)

Incentives: Applicable post OJT completion, based on performance.

Assessment Criteria

AMCAT: 45

Typing Test: 25 WPM with 85% accuracy

Roles & Responsibilities

Handle inbound/outbound domestic customer calls professionally.

Provide accurate information and resolutions to customer queries.

Maintain quality standards and adhere to process guidelines.

Ensure customer satisfaction and contribute to overall process performance.

Work effectively in rotational shifts, including late evening or night hours.

Job Type: Full-time

Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Ability to commute/relocate:

• Bhubaneswar, Orissa: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Required)

Language:

• English (Required)

Location:

• Bhubaneswar, Orissa (Required)

Work Location: In person