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Customer Care Executive

3 years

0 Lacs

Indiranagar, Bengaluru, Karnataka

Posted:1 week ago| Platform:

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Skills Required

Customer service English 12th Pass Bachelor's degree In-person

Work Mode

On-site

Job Type

Full Time

Job Description

Location: Adyant Ayurevda Indiranagar Job Type: Full-time Experience: 1–3 years (Preferred in healthcare, wellness, or Ayurveda sector) Salary: 20000 ✅ Key Responsibilities: Handle inbound calls, WhatsApp messages, and online inquiries from patients and potential clients. Provide detailed information about Ayurvedic treatments, Panchakarma therapies, consultation bookings, and doctor availability. Manage queries and service requests related to Adyant Ayurveda Home Care services – including scheduling therapist visits, confirming treatment kits, and coordinating with logistics teams. Assist patients in using the Adyant Ayurveda App – account creation, booking consultations, browsing treatment plans, and purchasing Ayurvedic medicines. Coordinate with doctors, therapists, and front-desk teams at all branches for seamless appointment handling and patient support. Maintain and regularly update patient inquiry logs, treatment follow-ups, and CRM dashboards. Promote health packages, Panchakarma offers, seasonal detox treatments, and app-exclusive discounts. Address customer concerns with professionalism and ensure quick resolution through coordination with clinical teams and management. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Language: Kannada (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 9980824924

More Jobs at Adyant Ayurveda

Customer Care Executive

Indiranagar, Bengaluru, Karnataka

3.0 - 3.0 yrs
|

INR 0 - 0 Lacs

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