Home
Jobs

Posted:3 days ago| Platform: Indeed logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Be the first point of contact for customer queries via phone, email, and chat.
  • Troubleshoot and resolve basic technical issues; escalate complex ones as needed.
  • Document issues and solutions accurately in the support system.
  • Manage and prioritize multiple support tickets for timely resolution.
  • Follow up to ensure customer satisfaction and share user insights with internal teams.

Requirements:

  • 1–2 years in customer or technical support (SaaS/ERP preferred).
  • Strong problem-solving and clear communication skills.
  • Ability to explain tech concepts in simple terms.
  • Quick learner, organized, and proactive.
  • Team-oriented with a customer-focused approach.

Preferred:

  • Bachelor’s degree (optional).
  • Must have at least 1year of support experience (Female Candidates only)
  • Language skills: Fluent in English, Hindi.

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹450,000.00 per year

Benefits:

  • Provident Fund

Ability to commute/relocate:

  • JP NAGAR 1ST PHASE, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • How many years of experience in Customer support role?

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer support: 1 year (Required)

Language:

  • English (Required)
  • Hindi (Required)

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You