COMPANY PROFILE Accrete Globus Technology is an India-based SAAS-product company that is involved in the Development and Marketing of 6Orbit - A Cloud-based process automation tool. The company operates in the Indian domestic market and offers an alternative to traditional ERP tools. Company U RL: http://accreteglobus.com/ Our Product : 6Orbit (http://www.sixorbit.com/) Job Location : Bangalore - JP Nagar EXPERIENCE: 1-2yrs JOB DESCRIPTION: Research, diagnose, troubleshoot and identify solutions to all service requests received via email, telephone and chats. Ask customers targeted questions to quickly understand the root of the problem. Track all issues through to resolution, within agreed time limits. Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue. Properly escalate unresolved issues to appropriate internal teams (e.g. Technology Teams). Provide prompt and accurate feedback to customers. Refer to internal databases or external resources to provide accurate technical solutions. Compile all issues and/or problems faced by the customer in a timely and accurate manner. Prioritize and manage several open issues at one time Follow up with clients to ensure their issues are not re-occurring after troubleshooting. Prepare accurate and timely reports. Every issue/problem encountered, subsequent to their resolution, is to be documented with a summary of the issue and the solution provided. DESIRED CANDIDATE PROFILE 1-2 years of experience in Customer Support. Excellent problem-solving and communication skills. Ability to provide step-by-step technical help, both written and verbal. Desire and enthusiasm to learn new technologies/skills and comfortably apply the learning to the problem at hand. Ability to work on multiple projects under tight deadlines with solid organizational and time management skills. Ability to work independently or as a team player who enjoys working on cross-functional and culturally diverse teams. Preferred Qualifications: Education: Bachelor’s degree (Preferred) Experience: 1 year of total work experience in customer service Languages: Proficiency in English, Hindi, Kannada, Telugu, and Tamil Note : Working days -Mon to Sat Timings- 10am to 7pm Job Type: Full-time Pay: Up to ₹450,000.00 per year Benefits: Provident Fund Schedule: Day shift Fixed shift Application Question(s): What is your Current CTC ? What is your Expected CTC? Education: Bachelor's (Required) Experience: Customer support: 1 year (Required) Domestic voice process: 1 year (Required) Language: English (Required) Hindi (Required) Work Location: In person

Job Summary: We are searching for a highly motivated and strategic Business Development Manager with deep expertise in ERP and technical product sales to join our dynamic team and play a pivotal role in accelerating our company's growth. Key Responsibilities : Show off our ERP and technical products with demos that wow prospects and highlight their amazing benefits. Get to know what prospects really need by digging into their challenges and coming up with perfect-fit solutions. Create clear flowcharts and sharp proposals that make tricky ideas easy and exciting for clients. Nail price negotiations with skill, closing deals that leave both sides happy. Seal the deal fast and turn prospects into happy partners with your sales magic. Be the trusted go-to person for current clients, building strong ties that lead to more sales down the road. Find cool ways to surprise existing clients with upgrades or extras theyll love. Stay on top of your sales wins, keeping track and sharing the highlights with the leadership team. Qualifications: Minimum passed PUC/ HSC Preferred Skills: Familiarity with ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics, etc.) or similar technical products. Knowledge of CRM tools (e.g., Salesforce, HubSpot) for managing client interactions and sales pipelines. Proven experience in business development or sales, preferably in ERP systems or technical product domains. Strong ability to conduct product demos and give logical solutions in a clear and compelling manner. Excellent negotiation and deal-closing skills with a track record of meeting or exceeding sales targets. Exceptional communication and interpersonal skills to build trust with prospects and clients. Self-motivated, proactive, and able to work independently as well as part of a team. Bachelor’s degree in Business, Marketing, IT, or a related field (preferred but not mandatory) Why Join Us? We’re all about helping companies take their business to the next level—making things run smoother and setting them up to grow big. If you’re someone who can help us make that happen, we’ve got your back with awesome opportunities to shine and grow too. We’re looking for someone who’s great at working with High Net-Worth Individuals (HNIs) and landing those big sales. In return, you’ll get a solid paycheck, sweet sales bonuses, and a fun, supportive team that’s all about new ideas and helping you succeed. Job Type: Full-time Pay: ₹700,000.00 - ₹2,000,000.00 per year Benefits: Paid sick time Provident Fund Schedule: Day shift Fixed shift Ability to commute/relocate: Bengalore, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): If yes, for how long have you sold an ERP? How may ERP have you sold in the above mentioned period? What was the minimum ticket value of the ERP sold? Was it B2B ERP sales? If yes, which industry were you selling it to. Have you sold an ERP ? NOT USED, ONLY SOLD Which ERPs have you sold? Language: Hindi (Required) English (Required) Location: Bengalore, Karnataka (Preferred) Willingness to travel: 75% (Required) Work Location: In person

Job Summary: We are searching for a highly motivated and strategic Business Development Specialist with expertise in ERP and technical product sales to join our dynamic team and play a pivotal role in accelerating our company's growth. Understanding of ERP / SaaS Sales-work flow and salient feature understanding is must Having experience selling ERP / Software / CRM tools sales will be added benefit. Open to travel-within and outside of state. Should be able to contribute individually Meeting planned sales goals Should know English, Hindi and any other mother tongue (Tamil / Kannada / Malayalam) Should have good stability in previous organization ( at least 1.6 year in one company). Job Type: Full-time Pay: Up to ₹600,000.00 per year Benefits: Paid sick time Provident Fund Schedule: Day shift Fixed shift Application Question(s): What is your fixed Current CTC? What is your Expected CTC? What is your notice period (in days)? Language: Hindi (Required) English (Required) Location: Bengalore, Karnataka (Preferred) Willingness to travel: 75% (Required) Work Location: In person

Job description COMPANY PROFILE: Accrete Globus Technology is an India-based SAAS-product company that is involved in the Development and Marketing of 6Orbit - A Cloud-based process automation tool. The company operates in the Indian domestic market and offers an alternative to traditional ERP tools. Company URL:http://accreteglobus.com/ Our Product : 6Orbit (http://www.sixorbit.com/) Job Location: Delhi languages- English, Hindi About the Role: We are seeking a skilled and versatile ERP Business Analyst with 2 to 3 years of experience to join our growing team. The ideal candidate will have hands-on experience with ERP tools, strong analytical capabilities, and excellent client-facing communication skills. This role involves working closely with clients and internal teams throughout the Software Development Life Cycle (SDLC) to ensure the successful delivery of ERP solutions. Key Responsibilities: Gather and translate business requirements into functional specifications. Conduct a GAP analysis and recommend ERP-based solutions. Configure and optimise ERP functionalities. Analyse data using Excel and other tools for reporting and decision-making. Identify and implement process improvements. Prepare documentation including user stories, workflows, and process maps. Collaborate with development teams to support solution implementation. Provide user training and ongoing support. Qualifications: Bachelor's degree in IT, Business, or related field. 2 - 3 years of experience as a Business Analyst in the IT sector. Knowledge of ERP will be an added advantage Proficiency in Microsoft Excel. Excellent analytical, communication, and problem-solving skills. Willingness to travel up to 50% to client locations. Should have good stability in previous organization ( 1.6yrs in one company). Job Types: Full-time, Permanent Pay: Up to ₹800,000.00 per year Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Application Question(s): What is your current CTC ? What is your expected CTC? What is your Notice period? How many years of experience in client handling? Do you have experience in ERP? Education: Bachelor's (Required) Language: Hindi (Required) English (Required) Location: Dwarka, Delhi, Delhi (Required) Willingness to travel: 25% (Required) Work Location: On the road

Key Responsibilities: Be the first point of contact for customer queries via phone, email, and chat. Troubleshoot and resolve basic technical issues; escalate complex ones as needed. Document issues and solutions accurately in the support system. Manage and prioritize multiple support tickets for timely resolution. Follow up to ensure customer satisfaction and share user insights with internal teams. Requirements: 1–2 years in customer or technical support (SaaS/ERP preferred) . Strong problem-solving and clear communication skills. Ability to explain tech concepts in simple terms. Quick learner, organized, and proactive. Team-oriented with a customer-focused approach. Preferred: Bachelor’s degree (optional). Must have at least 1year of support experience ( Female Candidates only ) Language skills: Fluent in English, Hindi . Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹450,000.00 per year Benefits: Provident Fund Ability to commute/relocate: JP NAGAR 1ST PHASE, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): How many years of experience in Customer support role? Education: Bachelor's (Preferred) Experience: Customer support: 1 year (Required) Language: English (Required) Hindi (Required) Work Location: In person