Customer care executive

Job Description

Job Title: Customer Care Executive Company: A2 Digital Solutions Location: On-site – Amritsar, Punjab Job Type: Full-Time Salary: ₹10,000 – ₹15,000 per month + attractive performance-based incentives Experience: Freshers welcome Job Summary: A2 Digital Solutions is seeking dedicated and enthusiastic individuals to join our Customer Support team. As a Customer Care Executive, you will be responsible for handling customer inquiries, resolving issues efficiently, and providing a high level of customer satisfaction. This is a great opportunity for freshers who are eager to start a career in customer service. Key Responsibilities: Handle inbound and outbound calls professionally Respond to customer queries in a timely and effective manner Maintain accurate records of customer interactions Resolve issues and provide appropriate solutions Follow communication guidelines and company procedures Collaborate with the internal team to ensure a seamless customer experience Required Skills: Good communication skills in Hindi, Punjabi, or English Ability to handle customers calmly and patiently Basic computer knowledge is a plus Strong interpersonal and problem-solving skills Willingness to learn and adapt Eligibility Criteria: Minimum education: 12th pass (Higher Secondary) Freshers can apply – training will be provided Prior experience in customer service will be an advantage but is not mandatory Must be available to work full-time from our Amritsar office What We Offer: Fixed monthly salary between ₹10,000 – ₹15,000 Attractive monthly incentives based on performance Full training and onboarding provided Opportunity to grow within the company Friendly and supportive work environment How to Apply: If you are interested in this role, please apply with your updated resume. You can also contact us directly at: 8360644539 [email protected] Job Types: Full-time, Fresher Pay: ₹10,909.20 - ₹15,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person