Posted:1 month ago|
Platform:
On-site
Full Time
Handle inbound and outbound customer interactions via calls/chat/email.
Understand customer needs and provide accurate solutions.
Drive sales through consultative conversations and upselling/cross-selling where applicable.
Meet performance targets (CSAT, Sales, Productivity, Quality, etc.).
Maintain a high level of professionalism and empathy during all customer interactions.
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Eligibility Criteria
Minimum 1 year of Customer Service or Sales experience (International BPO preferred).
Excellent communication skills in English (verbal & written).
Ability to work in rotational shifts and rotational offs.
Graduation is mandatory.
Immediate joiners preferred.
Subhadra Jobs Consultancy Hiring For BPO
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