Customer care executive

As a Customer Care Executive at A2 Digital Solutions, located in Amritsar, Punjab, you will play a crucial role in our Customer Support team. Your primary responsibility will be to handle customer inquiries, address their concerns promptly, and ensure a high level of customer satisfaction. This position is ideal for freshers who are passionate about kickstarting their career in customer service. Key Responsibilities: - Professionally manage inbound and outbound calls - Respond to customer queries in a timely and effective manner - Maintain accurate records of customer interactions - Resolve customer issues efficiently and offer appropriate solutions - Adhere to communication guidelines and company procedures - Collaborate with internal teams to deliver a seamless customer experience Required Skills: - Proficiency in Hindi, Punjabi, or English - Ability to handle customer interactions calmly and patiently - Basic computer knowledge is preferred - Strong interpersonal and problem-solving abilities - Eagerness to learn and adapt to new challenges Eligibility Criteria: - Minimum education requirement: 12th pass (Higher Secondary) - Freshers are encouraged to apply as training will be provided - Previous experience in customer service is advantageous but not mandatory - Availability for full-time work at our Amritsar office What We Offer: - Competitive monthly salary ranging between 10,000 - 15,000 - Performance-based incentives - Comprehensive training and onboarding process - Opportunities for career advancement within the organization - Supportive and welcoming work environment If you are interested in this exciting opportunity, please submit your updated resume or reach out to us directly at 8360644539 or piyushmahajan4259@gmail.com. We are looking for candidates who are enthusiastic about a Full-time, Fresher role and are comfortable working in person at our office. Join us and be part of our dynamic Customer Support team!,