0 years

3 - 4 Lacs

Posted:23 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Shift Timing:
Rotational Night Shifts – 9 hours between 6:00 PM and 6:00 AM

Requirements:

  • Strong verbal communication skills in English
  • Basic computer proficiency (typing, CRM handling, and data entry)
  • Polite, patient, and customer-centric attitude
  • Ability to thrive in a dynamic and fast-paced work environment

Key Responsibilities:

  • Respond to incoming customer calls related to queries, complaints, or service requests
  • Deliver timely and accurate resolutions to customer issues
  • Ensure high levels of customer satisfaction through effective communication and problem-solving
  • Escalate complex or unresolved issues to the appropriate team or supervisor

Perks:
5 Days WorkingCab/Bus Facility Available

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹38,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Provident Fund

Schedule:

  • Night shift
  • Rotational shift

Supplemental Pay:

  • Overtime pay

Application Question(s):

  • Comfortable working in Rotational Night Shift- any 9 hrs b/w (6 PM to 6 AM)?

Work Location: In person

Application Deadline: 05/08/2025
Expected Start Date: 06/08/2025

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