Join SILAII as a Retail Store Sales Manager – Coimbatore About SILAII: SILAII is India’s leading premium sculpture and home décor brand, specializing in creating finely crafted sculptures and souvenirs that bring cherished memories to life. We’re known for our exceptional craftsmanship, making grand sculptures accessible for personal collections and gifting. Position: Retail Store Sales Manager Location: Coimbatore Employment Type: Full-Time Languages Required: Tamil & English (Hindi is a plus) Experience Required: Minimum 5+ years in retail sales/operations (1+ year in a managerial/supervisory role) Role Overview: As the Store Manager, you will be responsible for driving store sales, managing team performance, and ensuring an excellent customer experience. You will represent the SILAII brand, handle day-to-day operations, and ensure smooth store functioning. Key Responsibilities: ● Oversee all daily store operations – sales, team management, stock handling, billing ● Drive sales targets and ensure profitability ● Train, mentor, and manage sales team members ● Maintain top-notch customer service and handle escalations if needed ● Plan and execute visual merchandising and in-store promotions ● Maintain proper inventory levels and coordinate stock replenishment ● Monitor and report sales performance, customer feedback, and team productivity ● Ensure adherence to company policies, SOPs, and store hygiene/maintenance standards ● Coordinate with HO for branding, logistics, and other support functions Ideal Candidate Profile: ● 5+ years of retail experience, preferably in lifestyle, fashion, décor, or electronics ● 1+ year in a leadership or supervisory role ● Excellent communication and team management skills ● Customer-focused, result-driven, and organized ● Confident with basic computer skills and store software ● Open to working weekends, festivals, and flexible shifts ● Based in or willing to relocate to Education: Bachelor’s degree/diploma in Business, Retail, Marketing, or related fields (preferred) Compensation: Annual CTC: ₹3.7 – ₹5.4 Lakhs (based on experience and interview performance) + Incentives based on store targets Apply Now: Send your resume to HR@SILAII.COM or Call/WhatsApp at 90875 88802 Immediate joiners from Coimbatore or nearby are preferred. Job Types: Full-time, Permanent Pay: ₹370,000.00 - ₹540,000.00 per year Benefits: Health insurance Life insurance Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Rs Puram, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: Retail sales: 5 years (Required) Location: Rs Puram, Coimbatore, Tamil Nadu (Required) Work Location: In person Expected Start Date: 16/06/2025

Marketplace Executive – Amazon & Flipkart Location: Chennai, Tamil Nadu Job Type: Full-time, Permanent Department: E-Commerce Work Mode: On-site Shift: Day Shift Experience: 6 months to 2 years Hiring Status: Immediate About SILAII SILAII is India’s leading premium sculpture and home décor brand, specialising in creating finely crafted sculptures and souvenirs that bring cherished memories to life. We’re known for our exceptional craftsmanship, making grand sculptures accessible for personal collections and gifting. Role Overview We are seeking a dynamic Marketplace Executive to manage and optimize our brand presence across major online platforms including Amazon and Flipkart. The ideal candidate is organized, data-driven, and enthusiastic about e-commerce growth and customer experience. Key Responsibilities Manage product listings, pricing, and content on Amazon, Flipkart, Myntra, TataCliq, and other marketplaces. Monitor and enhance marketplace performance through keyword analysis, SEO, ratings, and ranking strategies. Execute and track marketing campaigns to boost sales and visibility. Analyse traffic and sales data to provide actionable insights. Coordinate inventory flow and shipments with fulfillment centers. Monitor seller dashboards, resolve issues, and ensure listing accuracy. Work closely with cross-functional teams (design, inventory, customer service) to maintain smooth operations. You’re a Great Fit If You: Have a minimum of 0.6 – 2 years handling Amazon, Flipkart, and other online marketplace experiences. Education: Bachelor’s degree in Commerce, Business Administration, Marketing, IT, or any relevant field. Additional certifications in Digital Marketing or E-commerce operations are a plus. Skills: Strong analytical and communication skills. Proficiency in Microsoft Excel. Working knowledge of SEO, listing tools, and marketplace analytics. Ability to multitask and thrive in a fast-paced environment. Industry Retail / E-commerce / Home Décor Salary Range Annual CTC Estimate: ₹2.4 – ₹4.2 LPA (based on experience and interview performance) 0.6 – 2 years experience How to Apply: Send your resume to HR@SILAII.COM or call/WhatsApp at 90875 88802. Job Types: Full-time, Permanent Pay: ₹240,000.00 - ₹350,000.00 per year Benefits: Health insurance Life insurance Paid time off Provident Fund Schedule: Day shift Morning shift Weekend availability Supplemental Pay: Yearly bonus Location: Adyar, Chennai, Tamil Nadu (Preferred) Work Location: In person Expected Start Date: 21/06/2025

CRM EXECUTIVE – JOB DESCRIPTION Join SILAII as a CRM Executive About Us: SILAII is India’s leading premium sculpture and home décor brand, specialising in creating finely crafted sculptures and souvenirs that bring cherished memories to life. We’re known for our exceptional craftsmanship, making grand sculptures accessible for personal collections and gifting. Position: CRM Executive Location: Chennai, Tamil Nadu Work Timings: Day Shift | 9.30 AM – 6.30 PM Work Mode: In-Person (Office-based) Employment Type: Permanent, Full-time Experience: 0.6 – 2 years Education: Bachelor’s degree in Business Administration, Marketing, or related field Key Responsibilities: Manage and maintain strong relationships with customers, ensuring a high level of satisfaction. Handle customer queries, complaints, and escalations efficiently and empathetically. Monitor customer interactions and provide data-driven insights to improve service quality. Collaborate with sales and marketing teams to enhance customer engagement strategies. Maintain and update accurate customer records in the CRM system. Assist in developing customer retention and loyalty programs. Ensure timely follow-ups via calls, emails, or chats across all customer interactions. Meet service-level agreements and contribute to overall team targets. Key Requirements: Bachelor's degree in Business Administration, Marketing, or related field. 0.6 to 2 years of experience in customer relationship management or client service. Proficiency in CRM software tools and Microsoft Office (especially Excel). Strong verbal and written communication skills. Excellent problem-solving abilities and customer-focused mindset. Ability to analyze customer data and suggest actionable improvements. Languages Preferred: Proficient in English and Tamil Spoken language of Hindi or other regional languages will be an added advantage Annual CTC Estimate: ₹1.6 – ₹3 LPA (based on experience and interview performance) 0.6 – 2 years experience Performance-based incentives will be provided upon achieving targets. Apply Now: Send your resume to hr@silaii.com or call us at 9087588802. Job Type: Full-time Pay: ₹160,000.00 - ₹300,000.00 per month Schedule: Day shift Experience: Customer relationship management: 1 year (Preferred) Location: Adyar, Chennai, Tamil Nadu (Required) Work Location: In person

Join the SILAII Experience – Retail Store Sales Executive (Coimbatore) About Us: SILAII is India’s leading premium sculpture and home décor brand, specializing in creating finely crafted sculptures and souvenirs that bring cherished memories to life. We’re known for our exceptional craftsmanship, making grand sculptures accessible for personal collections and gifting. Position: Retail Store Sales Executive (Coimbatore) Location: Coimbatore (R.S. Puram) Employment Type: Full-Time Languages Required: Tamil & English (Hindi is a bonus) Experience: Minimum 1 year in customer-facing retail roles Why Join Us? Work in a beautiful, premium retail environment with artistic and meaningful products. Be part of a growing Indian brand with global ambitions. Opportunities for career growth, incentives, and recognition. Supportive and respectful work culture. Key Responsibilities Welcome every walk-in customer with warmth and professionalism. Engage with customers to understand their needs and recommend the right products. Achieve personal and store-level sales targets. Build loyal customer relationships and ensure return visits. Maintain the store’s cleanliness, display aesthetics, and stock organization. Handle POS operations and daily sales entries. Assist in store events, promotional campaigns, and visual merchandising. Address customer queries, feedback, and issues gracefully. You’re a Great Fit If You: Have 1+ years of experience in retail/customer service. Are confident, polite, and enthusiastic. Love talking to people and selling artistic, meaningful products. Can handle billing, inventory, and store operations. Are open to working weekends/festive seasons (rotational weekly offs). Are looking for a long-term, stable job in Coimbatore. Education & Skills: Any Bachelor’s degree/diploma (preferred, not mandatory) Basic computer knowledge (MS Excel, billing software) Excellent communication skills in Tamil and English Compensation: Annual CTC: ₹1.8 Lakhs – ₹2.5 Lakhs (based on experience and interview performance) + Incentives based on store targets. How to Apply: Send your resume to HR@SILAII.COM or call/WhatsApp at 90875 88802. Looking to hire immediately. Priority given to local Coimbatore candidates. Job Types: Full-time, Permanent Pay: ₹180,000.00 - ₹250,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Rs Puram, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Experience: Retail Stores Sales: 1 year (Required) Language: English (Required) Hindi (Preferred) Location: Rs Puram, Coimbatore, Tamil Nadu (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person Expected Start Date: 07/07/2025

Join SILAII as a Customer Sales Support Executive About Us: SILAII is India’s leading premium sculpture and home décor brand, specialising in creating finely crafted sculptures and souvenirs that bring cherished memories to life. We’re known for our exceptional craftsmanship, making grand sculptures accessible for personal collections and gifting. Position: Customer Sales Support Executive Location: Chennai, Tamil Nadu Work Timings: Day Shift | 9.30 AM – 6.30 PM Work Mode: Work from Office Employment Type: Permanent, Full-time Experience: 0.6 - 2 years Education: Bachelor’s in any degree Key Responsibilities: Manage and maintain strong relationships with customers, ensuring a high level of satisfaction. Handle customer queries, complaints, and escalations efficiently and empathetically. Monitor customer interactions and provide data-driven insights to improve service quality. Collaborate with sales and marketing teams to enhance customer engagement strategies. Maintain and update accurate customer records in the CRM system. Assist in developing customer retention and loyalty programs. Ensure timely follow-ups via calls, emails, or chats across all customer interactions. Meet service-level agreements and contribute to overall team targets. Key Requirements: Bachelor’s in any degree 0.6 to 2 years of experience in customer relationship management or client service. Proficiency in CRM software tools and Microsoft Office (especially Excel). Strong verbal and written communication skills. Excellent problem-solving abilities and customer-focused mindset. Ability to analyze customer data and suggest actionable improvements. Languages Preferred: Proficient in English and Tamil Spoken language of Hindi or other regional languages will be an added advantage Annual CTC Estimate: ₹1.6 – ₹3 LPA (based on experience and interview performance) + Incentives upon achieving sales target 0.6 – 2 years experience Performance-based incentives will be provided upon achieving targets. Apply Now: Send your resume to hr@silaii.com or call us at 9087588802. Job Types: Full-time, Permanent, Fresher Pay: ₹160,000.00 - ₹300,000.00 per year Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): Are you an immediate joiner? Language: English (Required) Work Location: In person Speak with the employer +91 9087588802

Join SILAII as a Customer Care Associate About Us: SILAII is India’s leading premium sculpture home décor brand, specialising in creating fine arts sculptures and souvenirs that bring cherished memories to life. We’re known for our exceptional craftsmanship, making grand sculptures accessible for personal collections and gifting. Position: Customer Care Associate Employment Type: Permanent, Full-time Location: Adyar, Chennai (Head Office) Employment Type : Full-time (On-Site) Shift: General Shift Experience: 0 - 2 years Position Overview: We are seeking a passionate and customer-focused Customer Care Associate fluent in Hindi, Telugu and English to handle voice and non-voice customer interactions. This role requires excellent communication skills, problem-solving abilities, and a proactive attitude to deliver an exceptional customer experience. Key Responsibilities: Handle customer inquiries and concerns through calls, emails, and chat in Hindi, Telugu and English. Assist customers with product-related queries, order statuses, and post-purchase support. Provide solutions to customer complaints efficiently and professionally. Accurately document all customer interactions and maintain CRM records. Offer detailed information about SILAII’s products. Collect customer feedback and communicate it to relevant teams to improve products and services. Work collaboratively with internal teams to resolve customer issues promptly. Qualifications: Language Proficiency: Fluency in Tamil, Hindi, and English (verbal and written); Telugu is an added advantage. Experience: Minimum 0 - 2 years of experience in customer service, preferably in an ecommerce. Technical Skills: Familiarity with CRM tools, MS Office, and basic computer operations. Soft Skills: Strong problem-solving abilities, patience, and a customer-centric approach. Annual CTC Estimate: ₹1.6 – ₹3 LPA (based on experience and interview performance) + Incentives upon achieving sales target 0 – 2 years experience Performance-based incentives will be provided upon achieving targets. Apply Now: Send your resume to hr@silaii.com or call us at 9087588802. Job Types: Full-time, Permanent Pay: ₹160,000.00 - ₹300,000.00 per year Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Adyar, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you an immediate joiner Language: English (Preferred) Hindi (Preferred) Location: Adyar, Chennai, Tamil Nadu (Preferred) Work Location: In person

Job Title: Logistics & Fulfilment Executive Location: Chennai Department: Operations Job Type: Full-time About Us: SILAII is India’s leading premium sculpture home décor brand, specialising in creating fine arts sculptures and souvenirs that bring cherished memories to life. We’re known for our exceptional craftsmanship, making grand sculptures accessible for personal collections and gifting. Role Summary: We’re looking for a process-driven Logistics & Fulfilment Executive to manage daily order dispatches, track shipments, handle returns, and ensure smooth coordination across our operations. This role is critical to delivering an exceptional customer experience - timely, accurate, and damage-free. Key Responsibilities: Process daily orders from platforms like Shopify, Amazon, etc., and coordinate with the dispatch team for packing and handovers. Schedule courier pickups, track shipments, and proactively resolve delivery issues with partners like Delhivery, Blue Dart, etc. Manage return and exchange requests, arrange reverse pickups, update statuses, and coordinate with the support and finance teams for refunds. Update order and return statuses in internal dashboards. Work with the inventory team to monitor stock levels and maintain accuracy across platforms. Maintain dispatch and return logs, prepare weekly performance reports, and ensure all shipments are properly documented and invoiced. We’re Looking For: 1 – 3 years of experience in e-commerce logistics or dispatch roles. Strong coordination and communication skills. Proficiency in Excel or Google Sheets. A problem-solving mindset with a strong sense of urgency and ownership. Ability to multitask in a fast-paced environment. A graduate in Business, Logistics, or Supply Chain (preferred). Based in or willing to relocate to Chennai. Education: Bachelor’s degree/diploma in Business, Retail, Marketing, or related fields (preferred) Compensation: Annual CTC: ₹1.8 – ₹5.5 Lakhs (based on experience and interview performance) Apply Now: Send your resume to HR@SILAII.COM or Call/WhatsApp at 90875 88802. Immediate joiners from Chennai or nearby are preferred. Job Types: Full-time, Permanent Pay: ₹180,000.00 - ₹550,000.00 per year Benefits: Health insurance Schedule: Day shift Application Question(s): Are you an immediate joiner? Location: Velachery, Chennai, Tamil Nadu (Preferred) Work Location: In person