Customer Advisor

IOConnect Software Solutions Pvt Ltd

0 - 4 years

0 Lacs

maharashtra

Posted:4 days ago| Platform: Shine logo

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Skills Required

customer service communication problem solving customer satisfaction transaction processing

Work Mode

On-site

Job Type

Full Time

Job Description

As a customer service representative, you will be responsible for responding to customer questions and providing detailed information about products and services through various channels, such as phone, email, and chat. Your key responsibilities will include: - Resolving Complaints: Addressing customer issues and complaints efficiently and professionally, striving to find satisfactory solutions. - Maintaining Customer Satisfaction: Ensuring a positive customer experience by promptly and courteously addressing customer needs and following up on resolutions. - Processing Transactions: Handling customer-related transactions, which may include processing orders, returns, and refunds. In addition to the above responsibilities, the job types available for this position are full-time, permanent, and suitable for fresher candidates. The work location for this role is in person.,

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Customer Advisor