Job
Description
About The Role
Project Role :Custom Software Engineer
Project Role Description :Design, build and configure applications to meet business process and application requirements.
Must have skills :Oracle CC&B Technical Architecture
Good to have skills :NA
Minimum 12 year(s) of experience is required
Educational Qualification :15 years full time education
SummaryThe Oracle CC&B Techno-Functional Manager will lead the implementation, support, and enhancement of Oracle Utilities Customer Care and Billing (CC&B) solutions. This role requires a strong blend of functional understanding of utility billing and technical expertise in Oracle CC&B architecture. The individual will manage cross-functional teams, engage with business stakeholders, and ensure timely delivery of project milestones.
Roles & Responsibilities:
Lead end-to-end delivery of Oracle CC&B projects including requirement analysis, design, configuration, integration, testing, and deployment.Act as the primary liaison between business users, technical teams, and project leadership.Conduct functional analysis for key CC&B modules such as Customer Management, Billing, Payments, Meter Management, and Financials.Provide techno-functional leadership for customizations, extensions, interfaces, and reports (CIS to external systems).Manage configuration of CC&B objects like Business Objects, Algorithms, Batch Jobs, and Zones.Oversee data migration, conversions, and integration efforts with other Oracle Utilities or third-party applications.Ensure adherence to Oracle best practices, quality assurance, and compliance standards.Support project planning, resource allocation, risk management, and stakeholder communication.Mentor and guide team members (developers, functional consultants, and testers).Handle production support escalations and continuous improvement initiatives.________________________________________Professional & Technical
Skills:Strong understanding of CC&B functional areas "” Billing, Payments, Customer Information, Service Orders, and Financial Management.Hands-on technical experience in:oOracle Utilities Application Framework (OUAF)oJava, SQL/PLSQL, Oracle DBoXAI, Web Services, and Batch frameworkProven track record leading CC&B implementations or upgrade projects.Experience working in a global delivery model with onshore/offshore coordination.Knowledge of utility industry processes (meter-to-cash, customer care, credit & collectionsFamiliarity with related modules "” MDM, MWM, WAM, or C2M "” is a plus.Proven experience in managing project teams and interacting with onshore/offshore stakeholders.Excellent communication, leadership, and problem-solving skills.Should be able to train independently clients as well as junior resources within the team
Additional Information 10–15 years of total IT experience with at least 5 years in Oracle Utilities CC&B (v2.6 / v2.7).Oracle Utilities CC&B Certified Implementation Specialist.Exposure to related products such as C2M, MDM, or WAM.Oracle Utilities Customer Care and Billing Certified Implementation SpecialistMinimum 15 years of full-time education Degree in Engineering will be a plusThis position is based at our Hyderabad office.
Qualification 15 years full time education
