CSE/SR.CSE

As a Customer Service Executive/Senior Customer Service Executive at Medusind, your role involves handling client inquiries, managing customer accounts, resolving billing issues, and ensuring customer satisfaction. You will also be responsible for providing detailed reports, coordinating with internal teams, and maintaining updated records of all customer interactions. Key Responsibilities: - Handle client inquiries and manage customer accounts effectively - Resolve billing issues in a timely manner - Ensure high levels of customer satisfaction - Provide detailed reports on customer interactions - Coordinate with internal teams for seamless operations Qualifications Required: - Strong customer service skills with experience in managing client accounts - Knowledge of medical billing, coding, and revenue cycle management - Excellent communication and problem-solving abilities - Proficiency in using CRM software and relevant technology - Ability to thrive in a fast-paced and dynamic environment - Experience in the healthcare industry is a plus - Bachelor's degree in Business Administration, Healthcare Management, or a related field,