CSA (Customer Service Associate)

Job Description: As a Customer Service Associate (CSA) at our locations in Iringalakkuda, Villadam, and Kodungallur, your role is crucial in providing excellent customer service and ensuring a positive shopping experience for our customers. Your friendly demeanor and effective communication skills will be essential in resolving queries and assisting customers effectively. Key Responsibilities: - Greet and assist customers in a polite and professional manner - Handle customer inquiries and resolve complaints promptly - Process sales transactions accurately using POS systems - Assist with billing, returns, and exchanges - Maintain cleanliness and order in the customer service area - Coordinate with other departments for smooth store operations - Maintain records of customer interactions and transactions - Promote store products and services - Participate in promotion activities Qualifications Required: - Minimum plus two pass or equivalent - Prior experience in customer service or retail is an advantage - Good communication and interpersonal skills - Basic computer knowledge - Positive attitude and problem-solving abilities If you are looking to join a team that values customer service excellence, this role might be the perfect fit for you. Contact us at 7593833444 or 7593812021 or abhijith.s.v@vanitham.com to express your interest. Note: Benefits include health insurance and provident fund. The work location is in person.,