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Customer Service Executive

CENTREAL BAZAAR INDIA LIMITED

0 years

0 Lacs

Kakkanad West, Kochi, Kerala

Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

In-person

Work Mode

On-site

Job Type

Full Time

Job Description

Maintain strong customer relationships by responding professionally and appropriately to inquiries. Manage the customer service process from start to finish, including asking customers about their issues, troubleshooting solutions, assembling and forwarding information, and verifying the customer’s understanding of that information. Escalate customers inquiries to the appropriate department when needed. Research and stay up to date with company products, services, and processes. Recommend process improvements and identify new product and service opportunities based on customer needs. Accurately process customer transactions, handle payments, and issue receipts. Provide excellent customer service, respond to customer inquiries, and resolve issues. Benefits:- Staff Discounts ESI/PF Casual Leaves Job Types: Full-time, Permanent Pay: ₹8,538.98 - ₹13,200.00 per month Schedule: Day shift Work Location: In person

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Customer Service Executive