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About Croma

Croma is a leading digital services platform that specializes in providing innovative solutions in retail and e-commerce sectors.

Associate - Regional/Catchment Marketing @ Croma - A TATA Enterprise

Chennai, Bengaluru, Mumbai (All Areas)

2 - 5 years

INR 7.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities: To provide ongoing support and guidance to store personnel regarding BTL activities and catchment area marketing initiatives. Openings for following Locations - Mumbai, Chennai, Vijayawada, Bangalore, Bhopal, Surat Strategic Planning & Execution: Conduct in-depth market research and competitor analysis to identify trends, opportunities, and potential threats within the assigned region. Develop comprehensive BTL marketing plans aligned with the campaign calendar and regional needs. Measurable goals for BTL campaigns, outlining key performance indicators (KPIs). BTL Campaign Development & Management: Conceptualize and execute innovative BTL activities tailored to the regional audience. Oversee the logistics and execution of BTL activations, ensuring smooth operation and adherence to brand guidelines. Manage and negotiate with vendors and agencies for BTL activations, prioritizing cost-effectiveness and timely deliverables. Catchment Area Marketing: Utilize a diverse marketing mix encompassing hyper-local marketing tactics, and strategic engagement events in coordination with central team. Collaborate with the central catchment marketing team to develop compelling marketing materials that resonate with the local audience Performance Measurement & Optimization: Continuously monitor and analyse the performance of BTL campaigns and catchment area marketing initiatives. Leverage marketing analytics tools to generate insightful reports that track key metrics. Utilize data-driven insights to optimize ongoing campaigns and refine future marketing strategies for maximum impact. Relationship Building & Collaboration Foster strong relationships with local media outlets, community organizations, and key influencers to secure valuable promotional opportunities and brand mentions. Collaborate effectively with store managers within the region to ensure seamless program execution and clear communication across all levels. Preferred candidate profile: Work Locations - Chennai, Vijayawada, Bangalore, Bhopal, Surat Minimum of 2-5 years of experience in BTL marketing and/or retail marketing, with a proven track record of success in developing and implementing measurable BTL campaigns. Demonstrate understanding of local market dynamics, consumer behavior trends, and cultural nuances within the assigned region. Excellent communication, presentation, and interpersonal skills with the ability to influence and motivate stakeholders. Strong project management skills with the ability to manage multiple priorities and meet deadlines under pressure. Budget management and negotiation expertise to secure cost-effective vendor partnerships. Proficiency in MS Office Suite, marketing analytics tools, and project management software. A passion for the retail industry and a strong belief in the power of BTL marketing to drive business growth. Education Qualification: Masters degree in Marketing, Business Administration, or a related field with a focus on marketing

Showroom Sales-TATA Croma, Chennai

Chennai

0 - 5 years

INR 1.75 - 2.5 Lacs P.A.

Work from Office

Full Time

Tata Croma | Customer Service Specialist (Sales) - HR Contact No- 9606556938 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact No- 9606556938

Department Manager

Bengaluru

3 - 6 years

INR 3.5 - 4.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Sales and Customer Service: Generating sales for the assigned category. Providing outstanding customer service by creating a friendly environment and maintaining product knowledge. Assisting customers in locating merchandise. Informing customers about promotions and advertisements. Resolving customer complaints promptly. Merchandising and Operations: Assisting in completing price changes within the department. Bringing up sales at registers and/or bagging merchandise. Assisting in floor moves, merchandising, display maintenance, and housekeeping. Processing and replenishing merchandise and monitoring floor stock. Ensuring availability of products in the assigned category. Participating in year-end inventory and cycle counts. Ensuring adherence to SOPs (Standard Operating Procedures) in the store. Team Management and Development: Assisting in achieving set targets for service standards and operations. Providing timely review and feedback to store employees. Updating colleagues on business performance, new initiatives, and pertinent issues at weekly sales meetings. Sales Performance and Execution: Executing plans to maximize sales as set by the immediate superior. Monitoring sales performance in the assigned category against budgets. Contributing to achieving overall sales goals. Perks and benefits Sales Incentives

Human Resource Intern @ Croma - A TATA Enterprise

Ahmedabad, Bengaluru, Delhi / NCR

0 - 1 years

INR 0.5 - 0.5 Lacs P.A.

Work from Office

Full Time

Croma is looking for dynamic and passionate HR Interns to support our Talent Acquisition team. This internship provides hands-on experience in recruitment. Role & responsibilities: Assist in sourcing potential candidates through various channels Screen resumes and conduct initial assessments of applicants. Coordinate interviews and manage communication with candidates. Preferred candidate profile: PGDM/MBA in HR Strong communication and interpersonal skills. Passion for recruitment and people management. Ability to multitask. Proficiency in MS Office and familiarity with job portals is a plus. Duration - 3 to 6 months Location - Pan India Perks & Benefits: Hands-on experience in HR and Talent Acquisition. Exposure to corporate recruitment practices. Learning opportunities from experienced HR professionals. Paid Opportunity

TATA Croma Store Sales Executive

Tumkur, Bangalore Rural, Bengaluru

1 - 4 years

INR 1.5 - 2.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Job Title: Customer Service Specialist (CSS) Band: L1 Reports to : Department Manager Key Responsibilities: Customer Service : Greet customers in a friendly and approachable manner. Assist customers in finding products and answering questions about product features, pricing, and availability. Provide product demonstrations, if applicable. Handle customer complaints or issues professionally, escalating them to management if necessary. Sales : Actively promote store products and services to meet and exceed sales goals. Cross-sell and upsell products to maximize sales opportunities. Stay informed about current promotions and discounts to communicate with customers effectively. Process sales transactions at the register, including handling cash, credit, and other forms of payment. Merchandising & Inventory : Assist in stocking shelves and organizing product displays. Ensure that merchandise is displayed neatly and attractively. Monitor inventory levels and notify management when items need to be reordered. Assist in periodic inventory counts as needed. Store Maintenance : Keep the store clean, tidy, and well-organized. Ensure aisles and displays are free from clutter and hazards. Report any store maintenance or safety concerns to management. Teamwork : Collaborate with team members and management to create a positive work environment. Participate in staff meetings and training sessions as required. Other Duties : Perform other tasks as assigned by management to support store operations. Key Qualifications: High School (10+2) / Diploma or equivalent Customer service or retail experience (preferred) Strong communication and interpersonal skills Ability to work flexible hours, including weekends, and holidays Basic math skills for handling transactions and counting inventory Ability to stand for extended periods and lift moderate weights (depending on store requirements)

Department Manager

Ahmedabad, Gujarat, India

0 years

Not disclosed

On-site

Full Time

Company Description Croma, a brand of Infiniti Retail Ltd. and a wholly-owned subsidiary of Tata Sons, is a leading consumer durables and electronics retailer in India. With over 540 stores across more than 200 cities, Croma is expanding its presence, particularly in suburban regions of metro cities as well as tier-2 and tier-3 cities. Croma offers a world-class shopping experience both in stores and online at www.croma.com, providing a seamless ‘omni-channel’ shopping experience. Products from Croma are also available on the Tata Neu app, thanks to its deep integration with the Tata Neu ecosystem. Croma is recognized among the 100 most valuable Indian brands in the 2024 Brand Finance India 100 report. Role Description This is a full-time on-site role for a Department Manager located in Ahmedabad. The Department Manager will be responsible for overseeing the daily operations of a specific department, ensuring that customer service is up to standard, managing inventory and staff, implementing sales strategies, and achieving sales targets. The Department Manager will also be involved in training and mentoring staff, budgeting, and maintaining the store's overall appearance and functionality. Qualifications Leadership and Team Management skillsCustomer Service and Interpersonal skillsInventory Management and Organizational skillsSales Strategies and Target Achievement skillsPlanning, Budgeting, and Analytical skillsExcellent written and verbal communication skillsAbility to work independently and handle multiple tasksExperience in the retail industry is a plusBachelor's degree in Business Administration, Retail Management, or a related field

Department Manager

Bengaluru

3 - 6 years

INR 3.5 - 4.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Sales and Customer Service: Generating sales for the assigned category. Providing outstanding customer service by creating a friendly environment and maintaining product knowledge. Assisting customers in locating merchandise. Informing customers about promotions and advertisements. Resolving customer complaints promptly. Merchandising and Operations: Assisting in completing price changes within the department. Bringing up sales at registers and/or bagging merchandise. Assisting in floor moves, merchandising, display maintenance, and housekeeping. Processing and replenishing merchandise and monitoring floor stock. Ensuring availability of products in the assigned category. Participating in year-end inventory and cycle counts. Ensuring adherence to SOPs (Standard Operating Procedures) in the store. Team Management and Development: Assisting in achieving set targets for service standards and operations. Providing timely review and feedback to store employees. Updating colleagues on business performance, new initiatives, and pertinent issues at weekly sales meetings. Sales Performance and Execution: Executing plans to maximize sales as set by the immediate superior. Monitoring sales performance in the assigned category against budgets. Contributing to achieving overall sales goals. Perks and benefits Sales Incentives

Sales Executive - Tata Croma, Pondicherry

Puducherry, Tindivanam, Cuddalore

0 - 5 years

INR 1.75 - 2.5 Lacs P.A.

Work from Office

Full Time

Tata Croma | Customer Service Specialist (Sales) - HR Contact No- 9606556938 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact No- 9606556938

Stores Sales Executive - TATA Croma, Sahakar Nagar

Bengaluru

0 - 3 years

INR 1.75 - 2.5 Lacs P.A.

Work from Office

Full Time

Tata Croma | Customer Service Specialist (Sales) - HR Contact No- 9606377534 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact No- 9606377534

Department Manager

Chennai

3 - 8 years

INR 3.0 - 4.75 Lacs P.A.

Work from Office

Full Time

HR Contact - Adithya Priyan - 9606556938 Role & responsibilities Sales and Customer Service: Generating sales for the assigned category. Providing outstanding customer service by creating a friendly environment and maintaining product knowledge. Assisting customers in locating merchandise. Informing customers about promotions and advertisements. Resolving customer complaints promptly. Merchandising and Operations: Assisting in completing price changes within the department. Bringing up sales at registers and/or bagging merchandise. Assisting in floor moves, merchandising, display maintenance, and housekeeping. Processing and replenishing merchandise and monitoring floor stock. Ensuring availability of products in the assigned category. Participating in year-end inventory and cycle counts. Ensuring adherence to SOPs (Standard Operating Procedures) in the store. Team Management and Development: Assisting in achieving set targets for service standards and operations. Providing timely review and feedback to store employees. Updating colleagues on business performance, new initiatives, and pertinent issues at weekly sales meetings. Sales Performance and Execution: Executing plans to maximize sales as set by the immediate superior. Monitoring sales performance in the assigned category against budgets. Contributing to achieving overall sales goals. Perks and benefits Sales Incentives HR Contact - Adithya Priyan - 9606556938

Project Management Lead

Mumbai, Maharashtra, India

0 years

Not disclosed

On-site

Full Time

Job Overview: As the Program Management Office Lead, you will play a critical role in overseeing and managing multiple inter-related projects and programs. You will collaborate closely with the Product Team to align and prioritize initiatives, ensuring a standardized approach to project management while maintaining control over schedules, risks, and deliverables. Your leadership will be key in driving the performance of program managers and ensuring accurate financial management and reporting for Capex programs. Key Responsibilities: Collaborate with Product Team : Work closely with the Product Team to align program initiatives with strategic goals. Prioritize and establish an integrated program view that ensures all initiatives are effectively coordinated and executed. Standardize Project Management Approach : Implement and enforce standardized methodologies for program governance, alignment, assurance, integration, and financial control. Ensure consistent application of best practices across all programs and initiatives. Drive Cross-Functional Team Management : Lead the estimation, planning, organization, and monitoring of cross-functional team activities. Maintain overall control of program schedules, risk management, and delivery commitments. Financial Management : Oversee accurate forecasting, budgeting, and financial management for each project within the program. Ensure that financial resources are allocated efficiently and that projects stay within budget. Manage Program Managers : Supervise and evaluate the performance of program managers Provide guidance and support to ensure program managers meet their objectives and adhere to program standards. Project/Program Reporting : Ensure accurate and consolidated reporting of project and program status to stakeholders. Provide timely updates on progress, risks, and issues to senior management and other relevant parties. Qualifications: Bachelor’s degree in Business Administration, Project Management, or a related field; Master’s degree or PMP certification is a plus. 15 years of experience in program and project management, with a proven track record of managing complex, multi-faceted projects. Strong understanding of project management methodologies, financial management, and cross-functional team dynamics. Excellent leadership, communication, and interpersonal skills. Ability to thrive in a fast-paced environment and manage multiple priorities simultaneously. Proficiency in project management software and tools. Show more Show less

Management Trainee - Operations @ Croma - A TATA Enterprise

Kolkata, Hyderabad, Bengaluru

0 - 2 years

INR 5.0 - 5.5 Lacs P.A.

Work from Office

Full Time

Role & responsibilities: Locations: Bangalore, Tamil Nadu, Hyderabad, Telangana, Kolkata, Bihar, Chhattisgarh To achieve the revenue and profit targets -P&L for the store. To monitor and control expenses through efficient store operations. To control shrinkage. Handle internal & external audits of the store. Implement plans to maximize sales while controlling expenses within the budget. To ensure the set up of a conducive environment at the store to facilitate purchase decisions and provide customer service. To understand customer needs and fulfill need gaps by suggesting the most optimal solution w.r.t. product, services and customer care in a timely manner. To oversee all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback To ensure that the company policy and procedures are communicated in a timely manner and adhered accordingly. To monitor sales figures vis--vis forecast and interpret trends to facilitate planning Communicate actual sales vs. budgeted to all store employees and to ensure achievement of targets. To monitor trade-in products, its inventory management and controlling its logistics and disposal. To optimize age of inventory and ensure stock turns. To oversee the inventory process in the store and ensure damaged and defective goods are processed on time and in an accurate manner. To maintain a competition radar and communicate timely feedback w.r.t product, price and promotions. Constantly innovating methodologies to improve customer footfalls and conversion ratio. Scheduling of floor manpower to customer ratio to adequately meet the customer interface. Ensure that the store maintains outstanding customer standards by providing a friendly environment that treats each customer as a guest with respect and courtesy while providing them with quick and friendly service. Ensuring that the staff presentation is in line with company preferred standards Managing and motivating the store team to increase sales and ensure efficiency. To cultivate, promote and maintain company's culture through teamwork, collaboration, development of people and achievement of targets. Leading the sales team to provide excellent service through greater product knowledge. To ensure timely review and feedback takes place for all store employees.

Associate Supply Chain (Reverse Logistics)

Ahmedabad

2 - 7 years

INR 3.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities:- Raising defective stock movement requests with stores & ensuring physical stock movement takes place as per schedule and process defined. Ensure GRN in SAP. Process Adherence & vigilance during stock intake & report back. Highlight any deviation immediate to all stakeholders. Data maintenance & stock details/movement capture in Excel/backup files End to End coordination with brands for repair/replacement/CN for defective stock End to End coordination with CSM/merchandizer for VTO Ensure proper paper work and filing. Ensure proper audits and stock takes as per SOP. Maximum utilization of available resources with proper scheduling of work with clear guidelines to team Strong intra-team coordination for smooth process flow & task management Preferred candidate profile Graduate/diploma holder in any field. (Technical degree will be given a preference) 2 + years experience in customer service from a reputed consumer durable/retail organization. Experience should include backend support and coordination with external/internal teams. Demonstrates the attitude that ensures customer satisfaction. Excellent written and verbal communication skills. Excellent in time management skills and ability to multi-task. Well versed with usage of MS Office and Outlook

Supply Chain Associate

Nelamangala, Karnataka, India

2 - 3 years

Not disclosed

On-site

Full Time

Company Description Croma, a brand of Infiniti Retail Ltd., is a leading consumer durables and electronics retailer in India. With over 540 stores across 200-plus cities, Croma offers customers a world-class ambience for shopping both in-store and online. The company is part of the Tata Group and is known for its seamless 'omni-channel' shopping experience through the Tata Neu ecosystem. Role Description This is a full-time on-site role for a Supply Chain Associate located in Nelamangala. The Supply Chain Associate will be responsible for tasks related to communication, customer service, inventory management, supply chain management, and procurement on a daily basis. Qualifications Communication and Customer Service skills Inventory Management and Supply Chain Management skill Maintaining an inventory of all incoming and outgoing shipments Reviewing and verifying product details like price, weight and other labelling essentials Maintaining a digital database of all shipment details (SAP/ WMS) Perform cycle counts and physical inventories as needed; Investigate and report any discrepancies Following industry best practices and safety standards Maintaining an inventory of all incoming and outgoing shipments Reviewing and verifying product details like price, weight and other labelling essentials Managing the logistics system by properly organising all products and entering relevant details Experience in retail or supply chain operations Attention to detail and organizational skills Knowledge of inventory software and systems Ability to work in a fast-paced environment Skills & Competencies Required: Bachelor's degree in Supply Chain Management or related field A Minimum 2-3 years of work experience in a relevant warehouse setting Experience with supply chain software, including Microsoft Dynamics AX, SAP, Oracle, etc Working knowledge of MS Office Utilities – Excel, PowerPoint, Word, Inventory skills and excellent communication skills Geography knowledge Strong analytical skills and attention to detail Excellent communication, Analytical, Interpersonal, and Organizational skills Ability to work independently and as part of a team Ability to work on rotational shifts This role involves collaboration with local teams—language familiarity (Kannada) is a plus." Show more Show less

Cluster Trainer (Retail Stores)

Patna

3 - 8 years

INR 6.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities:- Training needs analysis- liaison with all stakeholders. To identify training needs of employees with relation to product, technical knowledge and behavioural skills. Preparation of training calendar for all the allocated stores. Conducting the following Trainings for all store employees: Product Training Process Training Systems training Behavioural training. Coordinating with various brands to conduct training at stores. On floor evaluation and feedback about training effectiveness Preparing MIS for all the trainings conducted including brand and other external trainings. Designing the training activities as required (content creation, mode of delivery etc.) Drive organizational level training initiatives like LMS etc. Monitor the training being conducted internally and externally, plan and take corrective actions wherever required. Manage On-going training of the all the employees at the store and partner with HR and Training team to enhance the capability, skill and knowledge levels of store employees. Skills & Competencies 2+ years of experience in retail or CDIT trainings Qualification/Experience Graduate / Post Graduate

Zonal Training Manager (Stores)

Mumbai

8 - 13 years

INR 20.0 - 30.0 Lacs P.A.

Work from Office

Full Time

Role Purpose:- The Zonal Training Manager (ZTM) will be responsible for driving learning effectiveness across 5090 mapped stores through robust planning, execution, and monitoring of the training calendar. The ZTM will lead a team of 5–6 Cluster Trainers and act as a key liaison between the central training team, zonal sales teams, and business stakeholders. The role is pivotal in aligning training delivery with business outcomes and ensuring measurable impact on store performance. Role & responsibilities:- 1. Training Calendar Planning & Execution • Finalize monthly training calendars in consultation with Cluster Trainers and business stakeholders. • Ensure timely communication of the calendar to all Cluster Trainers and Zonal Sales Managers. • Monitor weekly adherence to the calendar and take corrective actions where necessary. 2. Training Operations & Reporting • Ensure all training data is accurately captured and updated in the central ecosystem. • Conduct weekly reviews to track completion, attendance, and effectiveness of training sessions. • Support the central team in summarizing data for dashboards and business reviews. 3. Business Alignment & Stakeholder Engagement • Engage with Zonal Sales Managers at least twice a quarter to: • Understand evolving business priorities and performance gaps. • Share training updates and achievements. • Co-create future training plans aligned with business needs. 4. Training Impact & Store Performance • Evaluate the effectiveness of training interventions using KPIs like conversion, ATV, UPT, NPS, and sales growth. • Conduct focused visits to high-performing and low-performing stores to derive actionable insights. • Share best practices and learnings across zones for continuous improvement. 5. Collaboration & Agility • Collaborate closely with Content Development and other L&D verticals to support learning initiatives. • Remain agile to address 1020% of unplanned or ad-hoc training requests effectively. • Partner with business teams on new initiatives and ensure timely ground-level execution via Cluster Trainers. 6. Knowledge & Capability Building • Stay updated on business strategies, category innovations, and customer insights. • Enable Cluster Trainers with relevant knowledge, tools, and coaching to improve training effectiveness. • Act as a bridge between field training delivery and content development teams by sharing real-time business context Key Skills & Competencies: • Strong communication and stakeholder management. • Data-driven mindset with ability to interpret performance metrics. • Team leadership and people development. • Planning, organizing, and execution excellence. • High adaptability, ownership, and a solution-oriented approach. • Strong business understanding of retail operations and KPIs. Qualifications & Experience: • Graduate / Postgraduate in Business Administration, Retail Management, or related field. • 8–12 years of work experience, with at least 3–5 years in a Training Manager/Leadership L&D role. • Prior experience in retail or consumer durables industry is preferred. • Exposure to managing field training teams and multi-location responsibilities is an advantage.

Induction Trainer (Retail Stores)

Surat

2 - 7 years

INR 4.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities:- Training needs analysis- liaison with all stakeholders. To identify training needs of employees with relation to product, technical knowledge and behavioural skills. Preparation of training calendar for all the allocated stores. Conducting the following Trainings for all store employees: Product Training Process Training Systems training Behavioural training. Coordinating with various brands to conduct training at stores. On floor evaluation and feedback about training effectiveness Preparing MIS for all the trainings conducted including brand and other external trainings. Designing the training activities as required (content creation, mode of delivery etc.) Drive organizational level training initiatives like LMS etc. Monitor the training being conducted internally and externally, plan and take corrective actions wherever required. Manage On-going training of the all the employees at the store and partner with HR and Training team to enhance the capability, skill and knowledge levels of store employees.

Associate - HR Technology & Analytics (Oracle)

Mumbai

5 - 10 years

INR 8.5 - 18.5 Lacs P.A.

Work from Office

Full Time

Role & responsibilities:- HR Technology: Develop and maintain HR systems: Ensure HR technology systems are up-to-date and functioning efficiently. Maintains systems to ensure continued operations and reporting efficiency, and resolves software issues. HRMS Experience: Preferably hands-on experience working on Oracle HCM or any cloud HRMS software. Data Analysis: Collect, analyse, and interpret HR data to identify trends and patterns. Technical Support: Provide technical support and troubleshooting for HR software and tools. Training: Train HR staff, stake holders and users on the use of technology tools and system utilization. Reporting: Design, Generate and present HR reports and analytical dashboards for senior management. Compliance: Ensure data integrity, system security, and privacy compliance. Project Management: Participate in HR technology projects, including system design, configuration, testing and implementation. Manages full life cycle HRIS projects and the associated project planning Vendor Management: Work with technology vendors to evaluate and implement new systems and tools. HR Analytics: Work closely with HR teams to understand their data needs and provide analytical support in the areas of people metrics, reporting, and predictive analytics. Utilizes technology and analytical tools to develop and analyse enterprise-wide people and other cross-functional data as needed. Analyze HR data to identify trends, patterns, and insights and use statistical methods and data visualization tools to interpret data. Develop predictive models to forecast HR trends such as turnover, hiring needs, and employee performance. Use predictive analytics to inform workforce planning and talent management strategies. Competencies:- Project Management, Analytical Skills, Team Player, Problem Solving Skills, Excellent Interpersonal Skills, Data Accuracy Qualifications, Experience & Skills Required:- MBA/ Post Graduate in HR with 5+ experience in HR. Experience in handling and supporting HR Systems (preferably Oracle) Experience in HR Analytics

Store Design Manager

Mumbai, Maharashtra, India

150 years

Not disclosed

On-site

Full Time

Store Design Manager (Immediate joinees preferred ) Why Croma? Join us and be at the cutting edge of India's electronics revolution. We're not just selling gadgets, we're crafting experiences, driving innovation, and redefining the future of retail. At Croma, every day brings new opportunities to learn, grow, and make a tangible impact. Whether you're passionate about technology, customer experience, or business strategy, you'll find a place to thrive and make a difference. Be part of a team that's not just riding the wave of change, we're creating it. Your ideas, your energy, and your ambition will help shape the way India interacts with technology. Work with a trusted brand As part of the Tata Group, Croma embodies the values of trust, integrity, and excellence. When you work with us you become part of a legacy that's been built over 150 years, and you contribute to a brand that is consistently recognised as one of the most valuable. An equal opportunities employer We provide equal opportunities to all our employees and to all eligible applicants for employment in our company. We do not unfairly discriminate on any ground, including race, caste, religion, colour, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin, disability or any other category protected by applicable law. Roles & Responsibilities: Work closely with internal team, developers and external vendors to obtain interior layouts, detail drawings, etc. Making all good for construction detail drawings and BOQ for submission Work closely with various teams and Departments to obtain project specifications, details etc. Also, document and maintain records of the same Develop and submit the brief for layouts/furniture details for design and detailing as per project requirements Coordinate with interior designers/consultants to conduct site visits and obtain design concepts, working drawings, 3D models, space plans, assembly/construction of mock-ups, etc. in a timely manner Prepare and submit interior specifications to the Various Department in a timely manner Coordinate between the project site and developers/consultants; Ensure the correctness of drawings issued on-site and timely creation of mock-ups Maintain a database of all designs and related documentation Provide timely support to all related Internal Departments on all related matters May be involved with work review activities for Team Skills & Competencies: Certification in Interior Designing Hands on knowledge of AutoCAD, 3D Max and MS Office Knowledge of Construction Methodology, Technology & Material Qualification/Experience: Graduate/Diploma in Civil 12+ years of relevant experience Knowledge of the Retail Industry Show more Show less

Department Manager- Accounts and Admin

Tiruppur, Dharmapuri

3 - 6 years

INR 3.5 - 4.0 Lacs P.A.

Work from Office

Full Time

Roles and Responsibilities inancial Responsibilities: To ensure zero outstanding beyond the credit period and have no discrepancy in DA v/s Invoice Monitor discrepancy in collection Reduction in Trade-in Loss Monitoring and reporting of DBD Increase DC/CC EMI penetration HR Responsibilities: Assisting onboarding and offboarding of employees Process & Performance Management: Ensure 100% adherence to the SOP To check all activities as per the Day End checklist and sign off daily Improve scores on internal Processes and Audits SOP, SMART, NPS, Mystery audits through timely interventions Gaps identified in the Internal Audits to be fixed and to be complied to Asist HR in disseminating communication and updates to store employees People Management Shift scheduling and roastering to ensure the sections are manned at all times Develop and train team members on SOP & SAP Desired Candidate Profile Strong Process Orientation, Good Communication, Attention to detail, Organised and Meticulous, Good numerical ability, Team management Qualification: Graduate Perks and Benefits 1.5 Day week off in week days Leaves, National holiday extra pay, 9 Hours working, Incentive additional HR Contact - Kavya S - 9606377543 / kavya.s@croma.com

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Croma

Croma

Croma

Retail, E-commerce

New Delhi

5000+ Employees

122 Jobs

    Key People

  • Amit K. Agarwal

    CEO
  • Rajiv Wadhwa

    CFO

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