Role : BY WMS Solution Architect Scope Of Work BY WMS solution for all DCs and Stores2. Validate design for Croma Serial Number (CSN)3 related outcomes for data persistence. Successful delivery of a solution t : migrate existing inventory from SAP t : BY WMS, including the capture of CSN and Serial numbers Review of current BY WMS configuration and providing an assessment report before next DC go-live Review of code developed by EY team for Custom Modification. Delivery of template-based solution of BY WMS which can be easily enhanced basis the growing demand of the business. Job Responsibilities BY WMS Solution Architecture Design : Design and own Blue Yonder WMS solutions t : meet the needs of Croma landscape having large-scale DCs, Stores and multi-site operations. Develop scalable BY WMS architecture that is aligned with Cromas long term business goals and objectives1 ensuring the solution t : meet the demand of our business objectives. Ensure the solution design enables long-term business growth, flexibility, and new technology integration. Ensure the functional solution supports long term business plans of croma supply chain. Cross-Functional Collaboration : Work with cross-functional teams t : ensure end-to-end solutioning for CSN data persistence & Serialization process. Collaborate with other enterprise architects, IT teams, business stakeholders, and external vendors t : ensure seamless integration of the WMS with other enterprise systems (SAP, OMS, TMS, SFDC). Review process flows (L1, L2) on the Future state process Solution Integration : Design the functional solution for integration touch points of BY WMS with other core business systems, such as SAP, OMS, TMS, SFDC and ensure BY functional solution is in line with the Croma process design across systems. Guide integration teams t : resolve any interface specific design challenges during Solutioning phase Strategic Planning : Lead the design of developing a template-based WMS solution, ensuring it meets future business and operational needs. Work with SCM lead (WMS) t : optimize warehouse efficiency, reduces costs, and supports business growth. Technical Governance : Establish standards, and best practices for BY WMS implementations across the organization. Provide technical leadership and oversight t : ensure that WMS solutions are aligned with corporate governance, security, and compliance requirements. Escalate any skillset issues with the vendor Signoff the Technical Design for BY process (within the box and Integration touch points) Deliverables Assumptions : Croma would provide timely information on the long-term business goals and objective t : ensure relevant points are considered for BY WMS solutioning. Store solutions on BY WMS will be based on the solution demonstrated by Blue Yonder and feasibility evaluation for croma network. Solution for CSN will be leveraging BY WMS base capabilities as much as possible. Customizations would be necessary if the requirements are not completely deliverable via OOB capabilities. Any dependencies with Blue Yonder product issues will be pursued with BY representative via support case. BY WMS Solution architect would not be responsible for quality and timeline of deliverables from partners. Respective delivery managers would oversee the quality and timeliness of deliverables against program timelines. (ref:hirist.tech) Show more Show less

Croma, one of India’s leading electronics retail chains, is hiring for the position of Customer Service Desk (CSD) Executive at our Perinthalmanna store. If you’re passionate about customer service and retail, this is a great opportunity to grow with us! --- Position: CSD Executive Salary: ₹13,000 – ₹15,000 per month Job Type: Full-time Experience: 0–2 years (Freshers can apply) --- Key Responsibilities: Greet and assist customers at the service desk Handle billing, product returns/exchanges, and basic service queries Coordinate with internal teams for customer resolutions Maintain reports, records, and ensure smooth desk operations Ensure excellent customer experience at the store --- Eligibility Criteria: Good communication skills (Malayalam and English preferred) Minimum education: 12th Pass or Graduate Basic computer knowledge Friendly and professional behavior Willing to work in a retail shift environment --- 📌 Immediate joiners will be given preference Show more Show less