Sales Executive - Tata Croma, Pondicherry

0 - 5 years

1 - 2 Lacs

Puducherry, Tindivanam, Cuddalore

Posted:4 weeks ago| Platform: Naukri logo

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Skills Required

Sales Sales Activities Retail Sales Electronics Sales Retail Outlets Sales Promotion Showroom Sales Executive Activities Communication Skills Counter Sales Customer Interaction Showroom Sales Laptop Sales Mobile Sales Sales Execution

Work Mode

Work from Office

Job Type

Full Time

Job Description

Tata Croma | Customer Service Specialist (Sales) - HR Contact No- 9606556938 Job Description: Retail Sales Follow the 10 feet Rule :Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow "Lean time equals Learn Time" principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers. Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process: Maintaining the proper display of goods in the section as per merchandising mantra. Ensure Ticketing is done as per standards and is always updated. Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register. Continuous Learning : Keeping oneself updated with all the product knowledge, promotions, processes and policies Attend mandatory staff meetings and training sessions. Knowledge of procedures in emergency situations. HR Contact No- 9606556938

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Croma
Croma

Retail, E-commerce

New Delhi

5000+ Employees

111 Jobs

    Key People

  • Amit K. Agarwal

    CEO
  • Rajiv Wadhwa

    CFO

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