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Cynosure Corporate Solutions
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CRM Support and Admin Specialist

CRM Support and Admin Specialist

Cynosure Corporate Solutions

0 - 5 years

|

2 - 3 Lacs

Posted:3 days ago| Platform:

Apply

Skills Required

administrative support client management lead generation crm management outbound calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities:

Conduct outbound calls to potential and existing clients to generate leads, qualify prospects, and promote our products/services.
Build and maintain strong relationships with clients through regular communication and follow-up.
Utilize CRM software to accurately record client interactions, update contact information, and track sales progress.
Develop a thorough understanding of our products/services to effectively communicate their benefits to clients.
Schedule appointments for sales representatives or other team members.
Accurately enter and update client data in the CRM system.
Prepare and submit reports on telemarketing activities and results.
Provide general administrative support as needed.
Collect customer feedback and relay it to the appropriate departments for improvement.
Meet or exceed assigned targets for lead generation, appointment setting, and sales contribution.

Qualifications:

Proficient in basic computer applications (MS Office Suite).
Basic understanding of CRM principles and experience using CRM software (e.g., Salesforce, Zoho CRM, HubSpot) is a plus.
A flair for sales and marketing is desirable.
Excellent communication, interpersonal, and persuasion skills.
Ability to handle objections and resolve customer issues effectively.
Strong organizational and time-management skills with the ability to prioritize tasks.
A customer-centric attitude and a commitment to providing excellent service.
Ability to work effectively as part of a team.
A proactive and persistent approach to achieving goals.

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Cynosure Corporate Solutions

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