CRM Specialist

Role Overview: As a CRM Specialist at our company, you will be responsible for managing customer relationships through various channels. Your expertise will play a crucial role in enhancing customer satisfaction and loyalty. Key Responsibilities: - Develop and implement CRM strategies to improve customer engagement. - Analyze customer data to identify trends and insights for targeted marketing campaigns. - Collaborate with cross-functional teams to ensure seamless customer experience. - Monitor and report on CRM KPIs to measure the effectiveness of strategies. Qualifications Required: - Graduates or Post Graduates with proven experience in CRM. - Strong analytical skills and proficiency in CRM software. - Excellent communication and interpersonal abilities to effectively engage with customers. Please forward your resume with the job title in the subject to careerindia@joyalukkas.com to be considered for this position.,