CRM - Marketing & Sales

2 - 3 years

3 - 7 Lacs

Posted:5 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities

Client Communication & Follow-Up*

* Contact prospective buyers and explain project features, pricing, and benefits.

* Build strong customer relationships through regular follow-up.

* Handle client inquiries via phone, WhatsApp, or email professionally.

Site Visit Coordination

* Schedule and coordinate site visits with clients and internal teams.

* Escort clients to the project location and explain features on-site. * Ensure a smooth and impressive site visit experience.

CRM & Documentation

* Update leads and follow-up status in CRM tools or Excel trackers.

* Coordinate with sales team for booking formalities.

* Share project brochures, pricing, and necessary documents with clients.

Sales Support

* Assist the sales team in closing deals and post-sales coordination.

* Follow up on pending documentation and feedback.

* Provide after-sales service and customer care as required.

*Desired profile of the candidate

Excellent verbal and written communication skills (English, Kannada, and Hindi advantage)

Strong persuasion and interpersonal skills

Basic knowledge of digital marketing and real estate market trends

Well-versed with MS Office, WhatsApp Business, CRM tools

Smart, confident, and customer-centric attitude

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