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CRM Manager and Executive Level

4 - 8 years

4 - 6 Lacs

Posted:2 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Objective of this Role: The primary objective of this role is to build and maintain strong relationships with clients, ensuring their satisfaction and addressing any concerns. The role involves end-to-end sales CRM operations, coordinating with internal departments, and ensuring compliance with company procedures. Roles and Responsibilities Build and maintain relationships with clients, addressing and resolving their concerns. Conduct business reviews to ensure client satisfaction and coordinate with internal departments to meet business needs. Lead post-sales CRM operations, including managing payments and collections, and updating clients on project progress. Ensure timely, comprehensive, and accurate documentation of all sale and service-related activities. Assist clients with queries related to legal matters, agreements, registration, taxation, and banking, while ensuring compliance with company processes and procedures. Skills and Qualifications: Bachelors degree in Business, Finance, or a related field; additional certifications in CRM or project management preferred. Minimum 5 years of experience in the real estate industry. Proven experience in client relationship management and CRM operations, preferably in the real estate industry. Ability to prepare and present various reports (daily, weekly, quarterly, and monthly) and ensure adherence to company policies and procedures.

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Satyam Infra Realty
Satyam Infra Realty

Real Estate

N/A

N/A Employees

3 Jobs

    Key People

  • Rajesh Sharma

    CEO
  • Anita Singh

    Managing Director

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