CRM Executive

Job Title:

What You Will Do (Responsibilities)

• Answer customer questions and complaints via phone, email, or social media.

• Convince and handle customers politely.

• Keep customer records updated.

• Follow up with customers on service or product issues.

• Work with sales, service, and technical teams to solve customer problems.

• Prepare reports about customer feedback and engagement.

• Help in customer loyalty and retention programs.

• Support customers after they buy (onboarding and relationship building).

What You Need (Requirements)

• At least 1 year of work in customer service, CRM, or client handling.

• Good communication and people skills.

• Know how to use CRM software and MS Office (Excel, Word).

• Problem-solving attitude, customer-first mindset.

• Automotive/Electric Vehicle industry experience is a plus.

• Can handle multiple tasks.

• Graduation in Business, Marketing, or related field (preferred, not compulsory).

What the Company Offers

• Good salary + performance incentives.

• Work in a growing EV company.

• Friendly, team-oriented culture.

• Career growth opportunities.
  Interested candidates can share their CVs at the below-mentioned number and email.7042484878 , vimhr10@gmail.com Regards Chhavi HR recruiter