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CRM Executive

0 years

1 - 0 Lacs

Posted:14 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Develop, implement, and optimize CRM strategies and campaigns to drive customer acquisition, retention, and loyalty.
  • Manage the CRM database to ensure data accuracy and segmentation for personalized communication.
  • Collaborate with marketing, sales, and customer service teams to create cohesive customer experiences.
  • Coordinate with sales teams, architects, designers, and contractors to ensure seamless client communication and satisfaction.
  • Analyze customer behavior and campaign performance to generate actionable insights.
  • Set up automation workflows and customer journeys to improve efficiency and engagement.
  • Ensure compliance with data protection regulations (e.g., GDPR).
  • Provide regular reports and dashboards on CRM KPIs and metrics.
  • Monitor and report on CRM campaign performance, providing insights for optimization.

Job Type: Full-time

Pay: ₹12,435.07 - ₹32,731.34 per month

Work Location: In person

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