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CRM Executive

Miracle group of companies

1 years

1 - 3 Lacs

Bagru, Jaipur, Rajasthan

Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

Microsoft Powerpoint Microsoft Excel English In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: CRM Executive
Company: Miracle Group of Companies
Location: Bagru, Jaipur
Industry: Printing & Packaging
Salary: Up to ₹25,000 per month

Responsibilities & Requirements

Must have prior experience in the printing & packaging industry.
Minimum 1 year of relevant experience in CRM or sales roles.
Build and maintain strong client relationships to ensure long-term satisfaction and loyalty.
Respond promptly to client inquiries and resolve issues effectively.
Develop and implement CRM strategies aimed at improving client engagement and retention.
Conduct regular follow-ups to ensure client needs are well understood and fulfilled.
Collaborate with internal teams (sales, marketing, operations) to enhance the overall client experience.
Analyze client feedback and CRM data to identify trends and recommend process improvements.
Prepare and present detailed CRM activity reports to senior management.
Maintain organized and accurate records of all client interactions and transactions.
Proficient in Microsoft Excel, PowerPoint, and other standard computer applications.
Excellent written and verbal communication skills in English.
Strong analytical, problem-solving, and organizational skills.
Ability to multitask, prioritize, and work independently as well as within a team.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Health insurance
Provident Fund

Schedule:

Day shift

Work Location: In person

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