Credit Product Strategy Operations – Officer

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

CPSO team comprises senior Banking and Credit Risk SMEs along with specialized staff with a broad mandate spanning all of credit monitoring, portfolio management, collateral management, transaction management, credit risk middle office, quality assurance, issues management and regulatory issue remediation. The team’s objective is to ensure exceptional outcomes for Citi’s clients while sustaining industry leading safety and soundness as regards credit risk management by the first line of defense.

In this role, you’re expected to:

• Effective Issue Resolution & Risk Mitigation by providing testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues) across Institutional Credit Management (ICM)
• Ensure timely completion of projects within the CPSO book of work.
• Implementation of best practices inline with established guidelines to drive operational consistency across Business Units
• Following established governance mechanisms / controls to prevent recurrence of issues
• Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization

• Actively participate in Learning, Development and Training opportunities including instructor led courses
• Support CPSE VoE Engagement, Belonging (DEI), and Leadership scores
• Travel (less than 10%)

As a successful candidate, you’d ideally have the following skills and exposure:

• Demonstratable financial services experience, including 2-4 years in Banking or FI Industry
• Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain
• Knowledge of Citi´s systems
• Experience in preparing presentations for seniors
• Awareness and adherence to the control environment
• Proven culture carrier. Good interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
• Organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little to no supervision
• Clear written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
• Intermediate Microsoft Office (Word, Excel, and PowerPoint) skills

Education:

• BA/BSc in Finance or Accounting or higher degree in Business (MBA), or CFA, or any other related subject

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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