Credit Operations Manager (NBFC Segment)

Credit Operations Manager (NBFC Segment)

Roles and Responsibilities:

• Manage daily operations related to

  NBFC (Non-Banking Financial Company) activities

  , ensuring compliance with regulations and operational efficiency.
• Oversee

  documentation processes

  and ensure the timely activation of accounts, products, or services.
• Coordinate effectively with internal departments such as finance, sales, and customer service to ensure a

  smooth workflow

  and cross-functional collaboration.
• Serve as a primary point of contact for customers, addressing any queries or issues related to documentation and activations.
• Implement strategies aimed at improving overall

  operational efficiency and service delivery

  .
• Ensure strict

  compliance with regulatory requirements

  and internal policies.
• Assist in the preparation and submission of comprehensive operational reports to senior management, providing insights into performance and areas for improvement.

Skills Requirement:

• Strong understanding of

  documentation and activation processes within the NBFC segment

  .
• Good

  organizational and communication skills

  , with a proven ability to coordinate across departments and interact with customers effectively.
• Highly

  detail-oriented

  with the ability to manage multiple tasks simultaneously and prioritize effectively.
• Proficiency in

  Microsoft Office

  and relevant operational management software/tools.
• Ability to implement process improvements and drive efficiency.
• Strong problem-solving abilities in an operational context.

QUALIFICATION:

• Bachelor's degree in Commerce (B.Com) or a graduate degree in the commerce stream.

Key Skills:

• Documentation Management
• Backend Operations
• NBFC Operations
• Compliance Management
• Operational Efficiency
• Customer Service