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5.0 - 9.0 years
0 Lacs
thrissur, kerala
On-site
Role Overview: As the Operations & Process Manager, your primary responsibility will be to oversee the day-to-day operations of lending, collections, and customer service. You will need to ensure adherence to Turn-Around Time (TAT) for all operational activities and monitor the performance of field operations and branch activities if applicable. Key Responsibilities: - Ensure compliance with RBI guidelines and internal audit policies - Manage documentation, audit trails, and reporting to meet regulatory requirements - Supervise operations staff, allocate tasks, and provide training on processes and software tools - Coordinate with the IT team to ensure the smooth functioning of Loan Management Systems (LMS) and CRMs - Oversee customer onboarding, grievance redressal, and service delivery for a positive customer experience - Prepare regular MIS reports on disbursements, collections, overdue accounts, and operational bottlenecks Qualifications Required: - Strong understanding of NBFC operations, lending products, and RBI guidelines - Process-oriented with knowledge of automation tools - Excellent communication and leadership skills - Analytical thinking and decision-making ability - Familiarity with Loan Origination Systems (LOS), LMS, and core financial software Additional Details: This is a full-time job opportunity with benefits including food provision and health insurance. The work location is in person. Please note that the above job description is indicative and subject to change based on business requirements.,
Posted 17 hours ago
5.0 - 9.0 years
0 Lacs
west bengal
On-site
Job Description: Vector Finance Private Limited, a Non Banking Finance Company (NBFC) approved by the Reserve Bank of India, is dedicated to providing loans to micro enterprises in order to facilitate income generation. Operating predominantly in semi urban and rural areas, we assist our clients in establishing or expanding their businesses, thereby contributing to the cause of financial inclusion. We are currently seeking a Head of Finance and Accounts for a full-time position based in Kolkata. The responsibilities of this role include overseeing financial statements, applying analytical expertise, managing finance operations, preparing financial reports, and creating budgets for the organization. Additionally, the role entails building and maintaining relationships with lenders, as well as engaging in fund-raising activities. Qualifications: - Proficiency in Financial Statements and Financial Reporting - Strong Analytical Skills - Expertise in Finance and Budgeting - Prior experience in financial management and accounting - Knowledge of regulatory compliance and NBFC operations - Excellent leadership and communication abilities - A Master's degree in Finance, Accounting, or a related field - Mandatory experience in the Microfinance Institution (MFI) industry If you meet the above qualifications and are looking to make a significant impact in the finance sector while contributing to the growth of micro enterprises, we encourage you to apply for this exciting opportunity with Vector Finance Private Limited.,
Posted 6 days ago
2.0 - 7.0 years
18 - 22 Lacs
gurugram
Work from Office
Job Title: Affiliate Manager / Partner Manager (NBFC, DSA, Affiliate) Location: India / Remote Overview: We are looking for an experienced Partner Manager to help scale our NBFC operations through affiliate platforms. The ideal candidate has a proven track record in the financial sector, particularly in digital lending and NBFC segments. We welcome candidates with experience working at platforms such as BankSathi, ZetApp, Gromo, Fibe, KreditBee, or Branch, who have successfully driven acquisition of over 10,000 new credit customers per month. Strong existing relationships with partners and the ability to negotiate directly with decision-makers are highly valued. Key Responsibilities: Onboarding and activating new partners (DSAs, agencies, apps, aggregators, etc.) Analyzing performance of partner channels (ROI, CAC) Calculating rates and partner terms based on unit economics Managing reporting and consolidating data on leads, loan disbursements, commissions, and KPIs Collaborating with internal sales, risk, and marketing teams to improve processes Requirements: 2+ years of experience in fintech, NBFCs, or affiliate marketing Understanding of the customer acquisition funnel in fintech (from lead to disbursement and repayment) Experience handling high traffic volumes (10k+ new customers/month) Proficiency in Excel/Google Sheets, basic understanding of BI tools Strong partner negotiation and KPI alignment skills Self-driven, structured, and results-oriented Preferred Qualifications: Prior experience with NBFCs or digital lending platforms Existing network of DSA or affiliate partners Familiarity with CPA, CPL, Revenue Share, and Hybrid models
Posted 1 week ago
12.0 - 16.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
You will be joining Kannattu Fingold Finance Pvt. Ltd. as a Back Office Assistant, where your main focus will be to support operational and administrative functions. Your attention to detail and organizational skills will be crucial in ensuring smooth backend operations, accurate data handling, and timely documentation that aligns with NBFC regulatory requirements. Your responsibilities will include maintaining and updating customer records, loan files, and internal databases. You will also process documents related to Gold Loans, Fixed Deposits, and Insurance services. It will be important for you to coordinate with front-office staff to ensure that data entry is done in a timely and accurate manner. Additionally, you will be responsible for performing KYC verification, documentation checks as per RBI guidelines, preparing MIS reports, and assisting with audits and internal reviews. Ensuring compliance with company policies and regulatory standards will also be a part of your role. Handling internal documentation, correspondence, and filing systems will be essential tasks, along with supporting other administrative and clerical tasks as needed. To excel in this role, you should have a good understanding of NBFC operations and financial documentation. Proficiency in MS Office tools such as Excel and Word, as well as basic data entry software, will be necessary. Attention to detail and accuracy in handling sensitive customer data, along with the ability to multitask and prioritize work effectively, are key competencies required. Familiarity with KYC norms and RBI compliance is preferred, along with good communication and coordination skills. Ideally, you should hold a graduate degree in Commerce, Business Administration, or a related field, along with at least 2 years of experience in back-office operations, preferably in an NBFC or financial institution. This is a full-time position with a day shift schedule. Proficiency in English is preferred and the work location is in person.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
As an ideal candidate for this position, you should have a minimum of 2 years of experience in NBFC Operations with a focus on Gold Loan and Vehicle Loan processes. Proficiency in Excel is a mandatory requirement for this role. This is a full-time position that offers benefits such as health insurance. The work schedule is during day shifts and the work location is in person.,
Posted 1 month ago
3.0 - 8.0 years
3 - 8 Lacs
Mumbai, Maharashtra, India
On-site
We are seeking a diligent Credit Operations Manager (NBFC Segment) to manage daily operations, ensuring compliance and efficiency within the NBFC activities. You will oversee documentation processes, ensure timely activation of accounts, and coordinate with internal departments for a seamless workflow. This role involves serving as a key point of contact for customers, implementing strategies for operational improvement, and assisting in preparing reports for senior management. Roles and Responsibilities: Manage daily operations related to NBFC (Non-Banking Financial Company) activities , ensuring compliance with regulations and operational efficiency. Oversee documentation processes and ensure the timely activation of accounts, products, or services. Coordinate effectively with internal departments such as finance, sales, and customer service to ensure a smooth workflow and cross-functional collaboration. Serve as a primary point of contact for customers, addressing any queries or issues related to documentation and activations. Implement strategies aimed at improving overall operational efficiency and service delivery . Ensure strict compliance with regulatory requirements and internal policies. Assist in the preparation and submission of comprehensive operational reports to senior management, providing insights into performance and areas for improvement. Skills Requirement: Strong understanding of documentation and activation processes within the NBFC segment . Good organizational and communication skills , with a proven ability to coordinate across departments and interact with customers effectively. Highly detail-oriented with the ability to manage multiple tasks simultaneously and prioritize effectively. Proficiency in Microsoft Office and relevant operational management software/tools. Ability to implement process improvements and drive efficiency. Strong problem-solving abilities in an operational context. QUALIFICATION: Bachelor's degree in Commerce (B.Com) or a graduate degree in the commerce stream. Key Skills: Documentation Management Backend Operations NBFC Operations Compliance Management Operational Efficiency Customer Service
Posted 1 month ago
4.0 - 8.0 years
3 - 5 Lacs
Ernakulam, Alleppey, Thrissur
Work from Office
Roles & Responsibilities Branch Manager/BIC A Branch Manager is an employee who oversees the operations of a branch. The branch manager's responsibilities include managing resources and staff, developing and attaining sales goals, delivering customer service, and growing the location's revenues. 1. Branch Operations Management Responsible for overseeing the day-to-day operations of the branch, including managing customer interactions, ensuring compliance with regulatory requirements, Leading and managing a team and ensure branch is well maintained and presentable for customers. 2. Sales Business Development Responsible for driving business growth by acquiring new customers, expanding the customer base, and increasing loan disbursements and increase business within the branch's jurisdiction. 3.Team Management Responsible for managing the branch staff, including recruitment, training, performance evaluation, and motivation. Ensure that the team is adequately trained and equipped to handle their responsibilities effectively. 4. Customer Relationship Management Responsible for building and maintaining strong customer relationships, providing excellent customer service, resolving customer complaints, and addressing customer queries. Ensure that customers are satisfied with the services provided by the branch and that their needs are met. Build and maintain strong relationships with members and promote customer retention. 5. Risk Management Responsible for managing various risks associated with NBFC operations, including credit risk, operational risk, and compliance risk. Implement risk management processes, monitoring risk indicators, and ensuring compliance with internal policies and regulatory guidelines. Implement effective risk management strategies to safeguard the financial health of the branch. 6. Compliance and Regulatory Management Responsible for preparing and submitting various reports to senior management and regulatory authorities, ensuring timely and accurate reporting of branch performance, loan portfolio, and compliance with regulatory requirements. 7. Financial Management Responsible for managing the financial aspects of the branch, including budgeting, expense control, revenue generation, and profitability. Ensure that the branch is operating within the allocated budget and is meeting its financial targets. Monitor expenses and revenue, taking necessary steps to improve financial performance. 8. Marketing and Promotion Responsible for formulating and implementing the branch's business strategies in alignment with the overall business objectives of the Company. Identify market opportunities, developing product offerings, and implementing sales strategies to achieve business growth, and promotional activities to attract new customers 9. Customer Service & Conflict Resolution Provide excellent customer service and address customer queries and concerns promptly. Build and maintain strong relationships with members and promote customer retention. Handle customer complaints and disputes efficiently, ensuring that resolutions are in accordance with company policies and regulations. 10. Training and Development Provide ongoing training and development opportunities for branch staff to enhance their skills and knowledge.
Posted 3 months ago
5.0 - 10.0 years
10 - 20 Lacs
noida
Work from Office
We're Hiring: Senior Manager Finance @ CredFlow At CredFlow, were on a mission to revolutionize how SMEs access and manage working capital. Our fast-growing team is the engine driving our success and we are looking for a dynamic and experienced Chartered Accountant to lead the finance function at CredFlow Group. This is a strategic managerial role with full ownership of financial operations, compliance, investor relations, and long-term financial planning. Location: Noida, Sector 3 Key Responsibilities: Lead financial operations including projections, budgeting, forecasting, cash flow, and treasury management Manage investor relations, fundraising, and maintain strong relationships with banks and financial institutions Ensure timely and accurate financial reporting, audit closure, and compliance with RBI, taxation (GST, TDS, Income Tax), and secretarial regulations Oversee legal and commercial contract review, cost optimisation, and vendor negotiations Drive finance process automation, strengthen internal controls, and support NBFC operations Track key business and financial metrics, prepare MIS reports and board-level presentations for decision-making Maintain accounting accuracy in Tally, support month-end closings, and lending reconciliations Hire, mentor, and lead the finance team, ensuring continuous performance and process improvement What We’re Looking For: Chartered Accountant with 5+ Years Experience at Managerial level (NBFC background work experience) Strong knowledge of NBFC operations, RBI guidelines, and statutory compliance Experience in banking relationships, fundraising, and stakeholder communication Solid understanding of budgeting, forecasting, and financial modelling Familiarity with Companies Act and secretarial matters Proficient in Tally, Excel, and financial reporting tools Strong leadership, analytical, and communication skills Interested? Drop your CV at hr@credflow.in !
Posted Date not available
2.0 - 4.0 years
2 - 3 Lacs
navi mumbai
Work from Office
Key Responsibilities: End-to-end disbursement for MSME LAP cases. Document verification, coordination with legal/technical teams. Ensure compliance with RBI, KYC, and audit norms . Handle system updates, MIS, and record maintenance. Address disbursement-related queries and escalations. Skills & Qualifications: Graduate/Postgraduate in Commerce/Finance. 2-5 years' experience in MSME LAP or secured loan operations. Knowledge of LAP documentation, valuation, and compliance. Proficient in Excel and Loan Management Systems (LOS/LMS) . Strong communication and cross-functional coordination skills.
Posted Date not available
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