31 Nbfc Operations Jobs

As a Customer Service Manager at our company, your role will involve leading the customer service team across branches and digital platforms to ensure consistent service delivery. You will be responsible for developing and implementing customer service policies, processes, and SLAs to ensure prompt query resolution and complaint management. Monitoring customer satisfaction levels, implementing initiatives to improve Net Promoter Score (NPS) and retention, and managing escalation handling within defined timelines as per RBI/NBFC guidelines will be crucial aspects of your job. It will also be your responsibility to collaborate with Sales, Operations, Collections, and Risk teams to streamline c...

Role Overview: As a Product Lead at Capup Financial Services Private Limited, located in Bengaluru, with the flexibility for some work-from-home arrangements, you will be responsible for managing the end-to-end lifecycle of financial products. This includes conducting market research, developing products, implementing strategies, and continuously improving them. Your role will involve collaborating closely with cross-functional teams to deliver customized credit solutions and enhance customer experience. Key Responsibilities: - Oversee the end-to-end design and scaling of lending solutions aimed at NBFC clients. - Collaborate with cross-functional teams (risk, credit, compliance, operations)...

Role Overview: You will be the Internal Audit Lead at CARS24, playing a crucial role in establishing and implementing the internal audit framework. Your primary responsibilities will include conducting risk-based audits, enhancing internal controls, and collaborating with stakeholders to drive process improvements and operational efficiency. As a structured problem-solver with meticulous attention to detail, you will ensure that audits contribute significantly to the business's success. Key Responsibilities: - Audit Planning & Execution: - Develop and execute a risk-based annual audit plan in alignment with business priorities. - Conduct financial, operational, and process audits to assess e...

Role Overview: As an Operations & Process Management professional, you will be responsible for overseeing the day-to-day operations of lending, collections, and customer service. You will ensure adherence to Turn-Around Time (TAT) for all operational activities and monitor the performance of field operations and branch activities if applicable. Key Responsibilities: - Ensure compliance with RBI guidelines and internal audit policies. - Manage documentation, audit trails, and reporting as per regulatory requirements. - Supervise operations staff, allocate tasks based on strengths and workloads, and provide training on processes, risk management, and software tools. - Coordinate with the IT te...

End-to-End Accounting Management: Independently handle the complete accounting function for PSN Finance, ensuring accuracy, compliance, and timely reporting. Daily Transactions & Disbursements: Oversee and manage all payment transactions and ensure timely disbursement of loans on a daily basis. Software Transition: Play a key role in the migration to Tally from the existing accounting system; working knowledge of Tally is essential. Team Leadership: Supervise and guide an existing team of 2 direct reports , ensuring smooth operations and skill development. Stakeholder Reporting: Coordinate closely with the CEO, GM, and MD to provide financial reports such as Profit & Loss statements , sales ...

Responsibilities Loan Operations & Disbursement Management: Manage the complete loan lifecycle - from onboarding, sanction, and disbursement to renewal and closure. Ensure timely and accurate disbursements, adherence to policies, and compliance with company and regulatory standards. System & Technical Management: Handle system-related operational issues and coordinate with the IT and vendor teams for enhancements, integrations, and troubleshooting. Ensure data accuracy and timely resolution of workflow and API issues. Compliance & Regulatory Reporting: Oversee compliance requirements including CIBIL and CIC (all four bureau) reporting, CERSAI uploads, NACH memo generation, insurance reportin...

Key Responsibilities: Review customer loan applications and verify KYC and supporting documents. Evaluate applicant eligibility in line with internal credit policies. Coordinate with sales and verification teams for timely loan processing. Maintain and update accurate customer records in the internal database. Assist the Credit Manager in loan approval and disbursement activities. Ensure timely follow-up, error-free documentation, and adherence to compliance norms. Handle customer queries with professionalism and empathy. Required Skills & Qualifications: Graduate in B.Com, BBA, or any related discipline. Good communication, coordination, and interpersonal skills. Strong attention to detail ...

As a Back Office Assistant at Kannattu Fingold Finance Pvt. Ltd., you will be responsible for supporting operational and administrative functions to ensure smooth backend operations and accurate data handling in compliance with NBFC regulatory requirements. Key Responsibilities: - Maintain and update customer records, loan files, and internal databases. - Process documents related to Gold Loans, Fixed Deposits, and Insurance services. - Coordinate with front-office staff for timely and accurate data entry. - Perform KYC verification and documentation checks following RBI guidelines. - Prepare MIS reports, assist with audits, and internal reviews. - Ensure compliance with company policies and...

Role & responsibilities CEO * Develop and articulate the long-term strategic plan for MML, aligned with the Groups vision. Lead business expansion into new geographies, products, and channels (digital, retail, branch, online). Oversight of financial performance: revenue growth, margins, asset quality, cost management, risk metrics. Ensure robust governance frameworks, compliance with RBI/NBFC regulations, fair-practice codes. Build and nurture a high-performance leadership team, drive culture, talent development. Represent the company externally: stakeholders, investors, regulators, media. Drive innovation in gold-loan processes, fintech integration, customer experience. Monitor and manage m...

As a Chartered Accountant with deep experience in digital lending, you will play a crucial role in owning and scaling the finance operations, portfolio health tracking, and financial reporting for our client - a publicly listed NBFC pioneering 100% digital loans in India. **Key Responsibilities:** - **Loan Book & Portfolio Management** - End-to-end oversight of the loan book across direct sourcing, co-lending, and BC partnerships. - Build and maintain real-time dashboards to monitor loan book performance including NPA %, PAR, collections efficiency, etc. - Ensure accurate reconciliation of all loans (direct and partner-sourced) with bank statements, LMS, and accounting systems. - **FLDG & Pa...

As the Finance Manager at the NBFC, your primary responsibility will be to oversee and manage the overall financial health of the organization. Your role will involve handling various financial aspects such as accounting, financial planning, fund management, compliance, and ensuring smooth operations in alignment with RBI/NBFC guidelines. Your strong experience in the finance field, especially within NBFC operations, will be crucial for success in this role. **Key Responsibilities:** - Manage day-to-day financial operations, accounting, and reporting of the NBFC. - Prepare, analyze, and present monthly/quarterly/annual financial statements. - Monitor cash flow, fund utilization, and working ...

Hiring for Business Operations Executive Fintech (Mumbai / Bangalore) Location: Gurgaon-Delhi Experience: 35 years | Work Mode: On-site | Working Days: MonSat Timing: 9AM TO 6.30 PM NOTE: Startup company- so need someone who is comfortable to work with the startup Job Description: Looking for a dynamic Business Operations Executive to support credit and client onboarding functions in a fast-growing Fintech / EV financing setup. The role involves coordinating with clients, credit & lender teams, managing documentation, onboarding customers on the digital platform, and ensuring smooth disbursement and operations flow. Key Responsibilities: Assist in document collection, credit coordination & l...

Position: Vice President Operations (NBFC- Lending) Location : Mohali Department : Operations Reports to : COO Role Overview:- The Vice President Operations (NBFC) will be responsible for the planning and monitoring strategic initiatives as well as tracking key metrics for the whole operation of NBFC. It is a highly collaborative role and provides a 360-degree view of the organization. Essentially, you will be the go-to person for all NBFC related matters, solving for inter-department dependencies as well conducting extensive primary/ secondary research. The role comes with a high degree of ownership, and we need a person who can take up tasks who is willing to get involved with the mission ...

Taking care Affordability NBFC, Banking & Fintech Finance partners Making an EMI Offers Required as per management Do Offline Online meeting with finance partners in regards of area and business expansion Training to sales team on customer offers Required Candidate profile Consulted with EMI finance partners regarding business sale support & growth retailer EMI Cost making and analysis On-time support for sales team regarding market escalation Preparing MIS Reports

Job Title: Senior Finance Manager Location: Mumbai (On-site as required) About Apollo Finvest: Apollo Finvest is a publicly listed NBFC, pioneering 100% digital loans in India with zero manual intervention. We specialize in unsecured personal loans and partner with fintechs and NBFCs to build innovative lending models like FLDG, co-lending, and business correspondence (BC). We are looking for a Chartered Accountant with deep experience in digital lending who can own and scale our finance operations, portfolio health tracking, and financial reporting. Key Responsibilities: 1. Loan Book & Portfolio Management ? End-to-end oversight of Apollo Finvest's loan book across direct sourcing, co-lendi...

As a President - NBFC Insurance at Srivay Industries, your role will involve overseeing the financial operations of the non-banking financial company (NBFC) and ensuring compliance with insurance regulations. You will be responsible for developing strategic plans, managing risk assessment, leading insurance product development, and monitoring financial performance. Key Responsibilities: - Develop strategic plans for the NBFC operations - Manage risk assessment processes - Lead insurance product development initiatives - Monitor and analyze financial performance - Ensure compliance with insurance regulations Qualifications: - Experience in financial management, risk assessment, and insurance ...

Company Description Saarathi Finance is a registered NBFC dedicated to simplifying access to capital for small business owners and MSMEs across India. We offer secured and unsecured loan options, quick processing with minimal documentation, and flexible tenures with easy EMIs. With a pan-India reach, including doorstep service in Tier 2 and Tier 3 towns, we provide tailored loan solutions for real-world challenges. Our mission is to support businesses with care, clarity, and confidence because we understand the significance of taking a loan and believe no one should walk that path alone. Role Description This is a full-time, on-site role for a Branch Manager located in the Greater Coimbatore...

Key Responsibilities Lead the customer service team across branches and digital platforms to ensure consistent service delivery. Develop and implement customer service policies, processes, and SLAs to ensure prompt query resolution and complaint management. Monitor customer satisfaction levels and implement initiatives to improve Net Promoter Score (NPS) and retention. Manage escalation handling, ensuring resolution within defined timelines as per RBI/NBFC guidelines. Collaborate with Sales, Operations, Collections, and Risk teams to streamline customer communication. Implement training and coaching programs for service staff to enhance customer interaction quality. Ensure regulatory complia...

We are looking for an experienced and dynamic Chartered Accountant (CA) to lead the finance function at Credflow Group. The ideal candidate will have deep expertise in NBFC operations, fundraising, treasury management, and regulatory compliance, with proven ability to manage investor relations and banking partnerships. This is a leadership role that requires strong financial acumen, stakeholder management skills, and the ability to drive strategic financial initiatives in alignment with organizational goals. Key Responsibilities Lead the finance function and provide strategic direction on financial planning, budgeting, and reporting. Manage investor relations by building strong engagement, p...

As an Internal Audit Lead at CARS24, your role is pivotal in developing and executing the internal audit framework. You will lead risk-based audits, enhance internal controls, and collaborate with stakeholders to drive process improvements and operational efficiency. Your structured problem-solving skills and attention to detail will ensure that audits provide tangible value to the business. Key Responsibilities: - Audit Planning & Execution: - Develop and implement a risk-based annual audit plan aligned with business priorities. - Conduct financial, operational, and process audits to assess effectiveness, efficiency, and control gaps. - Identify areas for improvement in internal controls an...

As the Customer Service Manager at our company, you will play a crucial role in leading and managing the customer service team to ensure consistent service delivery across branches and digital platforms. Your responsibilities will include: - Developing and implementing customer service policies, processes, and SLAs to ensure prompt query resolution and complaint management. - Monitoring customer satisfaction levels and implementing initiatives to improve Net Promoter Score (NPS) and retention. - Managing escalation handling and ensuring resolution within defined timelines as per RBI/NBFC guidelines. - Collaborating with Sales, Operations, Collections, and Risk teams to streamline customer co...

Role Overview: As a Product Lead at Capup Financial Services Private Limited, located in Bengaluru with some work-from-home flexibility, you will be responsible for managing the entire lifecycle of financial products. Your role will include conducting market research, overseeing product development, implementing strategies, and continuously improving offerings. Collaboration with various teams will be crucial in delivering tailored credit solutions and enhancing customer satisfaction. Key Responsibilities: - Manage the design and scaling of lending solutions specifically for NBFC clients. - Collaborate with cross-functional teams (risk, credit, compliance, operations) for strategic planning ...

Role Overview: As the Operations & Process Manager, your primary responsibility will be to oversee the day-to-day operations of lending, collections, and customer service. You will need to ensure adherence to Turn-Around Time (TAT) for all operational activities and monitor the performance of field operations and branch activities if applicable. Key Responsibilities: - Ensure compliance with RBI guidelines and internal audit policies - Manage documentation, audit trails, and reporting to meet regulatory requirements - Supervise operations staff, allocate tasks, and provide training on processes and software tools - Coordinate with the IT team to ensure the smooth functioning of Loan Manageme...

Job Description: Vector Finance Private Limited, a Non Banking Finance Company (NBFC) approved by the Reserve Bank of India, is dedicated to providing loans to micro enterprises in order to facilitate income generation. Operating predominantly in semi urban and rural areas, we assist our clients in establishing or expanding their businesses, thereby contributing to the cause of financial inclusion. We are currently seeking a Head of Finance and Accounts for a full-time position based in Kolkata. The responsibilities of this role include overseeing financial statements, applying analytical expertise, managing finance operations, preparing financial reports, and creating budgets for the organi...

Job Title: Affiliate Manager / Partner Manager (NBFC, DSA, Affiliate) Location: India / Remote Overview: We are looking for an experienced Partner Manager to help scale our NBFC operations through affiliate platforms. The ideal candidate has a proven track record in the financial sector, particularly in digital lending and NBFC segments. We welcome candidates with experience working at platforms such as BankSathi, ZetApp, Gromo, Fibe, KreditBee, or Branch, who have successfully driven acquisition of over 10,000 new credit customers per month. Strong existing relationships with partners and the ability to negotiate directly with decision-makers are highly valued. Key Responsibilities: Onboard...