Posted:1 week ago|
Platform:
Work from Office
Full Time
Dear Candidate,
We are seeking an experienced Credit Operations Executive to join our team. The successful
candidate will be responsible for ensuring the smooth operation of our credit processes, including
KYC (Know Your Customer), loan document valuation, and handling TVR (Telephonic
Verification of Report) calls.
Key Responsibilities:
• Verify customer identity and ensure compliance with regulatory requirements.
• Review and validate KYC documents, including identification, address proof, and income
verification.
• Ensure accurate and timely updating of customer information in our systems.
• Review and validate loan documents, including loan agreements, promissory notes, and
security agreements.
• Ensure compliance with regulatory requirements and internal policies.
• Handle TVR calls from customers, providing timely and accurate responses to their
queries.
• Verify customer information and ensure that all necessary documentation is in place.
• Resolve customer complaints and issues in a professional and courteous manner.
Requirements:
• Bachelor's degree in Finance, Accounting, or a related field.
• Minimum 2-3 years of experience in credit operations, KYC, or loan document valuation.
• Proven experience in handling TVR calls and resolving customer complaints.
• Strong knowledge of credit operations, KYC, and loan document valuation.
• Ability to work in a fast-paced environment and meet deadlines.
• Good communication in Hindi is mandatory.
Avani Consulting
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