Credit Control Officer

0 - 4 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Service Coordinator, your primary role will be to coordinate and schedule preventive maintenance visits, installation visits, and breakdown visits according to the customer's schedule. This involves being the main point of contact for customer inquiries related to service and creating, assigning, and managing work orders in the system. You will also be responsible for monitoring job progress to ensure that service delivery meets company standards and deadlines. Key Responsibilities: - Communicating with Field Service Engineers to track job status and provide necessary support - Managing warehouse inventory to ensure the availability of required materials - Handling customer feedback and escalating issues when necessary - Verifying field team expense claims and attendance Qualification Required: - Graduation or Diploma qualification Additional Company Details (if available): The company is committed to providing efficient and high-quality service to its customers.,

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