1730 Credit Cards Jobs - Page 10

Job role: Manage sales and distribution through the cross channel and open market channels Ensure unilateral growth by adding new DSAs / Branches Manage and grow the Direct Sales team and focus on increased Productivity Marketing and encashing catchment areas Meeting HNI clients and explaining various products related to Loan against property/HF Responsible for Builder relations and Builder Tie Ups to focus on Primary Markets Responsible for Project approvals of Builders Ensure additional revenue generation through cross sell & Multi selling of Insurance, CASA , Credit Cards etc. Training & Development of the DST Team and DSAs Liasoning with Internal teams for business like Credit, Legal, Technical, RCU & Operations Responsible for end to end processing of the case and updating the status of the same to the customers. Ensuring Top Class service for Customers for better NPS Scores Job Requirements: Qualification - Graduate / MBA Skills & Experience Customer relationship management skills - Sales and service orientation

Relationship Manager-Loan Against Property Location Mumbai Reporting Relationships Location Manager The Loan Against Property (LAP) Business vertical is the part of Secured Assets division of the Consumer Bank. This vertical specializes in acquiring retail customers for funding against Residential, Commercial & Industrial Properties. We also provide loans for purchase of Commercial Properties and funding with Lease Rental Discounting. The target customer segment is small & medium traders, manufacturers & service provides and self-employed professionals. We have recently started funding Salaried customers also. The vertical has Pan India presence with coverage in most of the major towns of the country. The Sales team comprises Relationship Managers (RMs) who are responsible for acquiring LAP customers from various channels i.e. Direct Marketing Agents, Direct Sales Teams, Branch Banking & Other Group Businesses etc. Manage sales for Loan against Property business from cross channel and open market Manage sales and distribution through the cross channel and open market channels Ensure unilateral growth by adding new Branches Manage and grow the Direct Sales team and focus on increased Productivity Marketing and encashing catchment areas Meeting HNI clients and explaining various products related to Loan against property/HF/ Working capital. Responsible for Builder relations and Builder Tie Ups to focus on Primary Markets Responsible for Project approvals of Builders Ensure additional revenue generation through cross sell & Multi selling of Insurance, CASA , Credit Cards etc. Training & Development of the DST Team and DSAs Liasoning with Internal teams for business like Credit, Legal, Technical, RCU & Operations Responsible for end to end processing of the case and updating the status of the same to the customers. Ensuring Top Class service for Customers for better NPS Scores Experience in SECURED LOAN SALES is Must Job Requirements: Qualification - Graduate / MBA Skills & Experience Minimum 2 years work experience in Home Loan /Mortgage Sales with DMA/DST/Bank Branches Customer relationship management skills Sales and service orientation

We are looking for a highly motivated and experienced Senior Sales Officer to join our team in the Credit Cards domain. The ideal candidate will have 2 to 7 years of experience in sales, preferably in the BFSI industry. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Build and maintain strong relationships with clients to increase sales and revenue. Conduct market research and analyze competitor activity to stay ahead in the market. Collaborate with cross-functional teams to launch new products and programs. Provide excellent customer service and support to ensure high levels of client satisfaction. Identify and mitigate risks associated with credit card sales. Job Requirements Proven track record of achieving sales targets and driving business growth. Strong knowledge of credit cards and related products. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with sales teams and contributing to business development initiatives. The selected candidate will be responsible for driving sales growth and expanding our customer base. If you are a motivated and results-driven individual who is looking to take your career to the next level, we encourage you to apply for this exciting opportunity.

Department Finance Employment Type Permanent - Full Time Location Pune, India Workplace type Onsite Key Responsibilities Skills, Knowledge and Expertise About ParentPay Group ParentPay Group brings together eleven brands that drive development in EdTech. As Europes largest EdTech provider, we help primary and secondary schools streamline their cashless payments, improve their parent engagement, safely manage meals and securely store their data. Fundamentally, we create time for learning.

Work From Office Location - Reliable Tech Park Airoli Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round To schedule your interview Call or send your CV through WhatsApp/ mail (number mentioned below)- HR Pratiksha:-8698488197 Mail id:- pratiksha.shirtode@credicus.co

We are looking for a highly motivated and experienced Senior Sales Officer to join our team in the Credit Cards domain. The ideal candidate will have 1-6 years of experience in sales, preferably in the BFSI industry. Roles and Responsibility Develop and execute sales strategies to achieve business objectives and expand the customer base. Build and maintain strong relationships with clients to increase sales and revenue. Conduct market research and competitor analysis to identify new business opportunities. Collaborate with cross-functional teams to develop and implement sales plans. Provide excellent customer service and support to ensure high levels of customer satisfaction. Analyze sales data and performance metrics to optimize sales strategies. Job Requirements Proven experience in sales, preferably in the BFSI industry, with a focus on credit cards. Strong knowledge of sales principles, practices, and techniques. Excellent communication, interpersonal, and negotiation skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills with attention to detail. Experience working with Equitas Small Finance Bank or similar institutions is an added advantage.

ROLE PURPOSE & OBJECTIVE Loan Officer- Secured LOANS Managing secured loans of assigned URC/SFB branch Planning and organizing micro marketing activities for leads and business Looking for Early Warning Signals and informing the same to corporate team for timely corrective action in asset business SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE Customer Base 70 Customers Approximately Portfolio size approx. 5 Crs Customer relationship building Collections Lead generation Marketing activities KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business: Managing Asset Products- managing Kisan Credit Card, Agri Enterprise Loans, other secured loans Knowledge on process and products- mortgage processes of the state in Kisan Credit Card, other product Cross-sell of liability products and third-party products Formation of Farmers Clubs one per branch/leveraging existing clubs, making use of the same for banks business Work with team in harnessing the potential of the area and achieving the set targets Customer: Ensure that issues/ complaints raised by the customer are resolved within agreed TAT, work with Service Quality for improving customer service on an ongoing basis Developing and maintaining rapport with key persons / opinion makers of the village Work closely with Credit and Ops to ensure timely sanctions and DB Customer Internal process: Completing mortgages on time/collection of Post disbursement documents Ensuring the collection efficiency and containing PAR and IOD within threshold levels Learning & performance: Keep self-updated on the latest product, process and regulatory guidelines. Ensure completion of all nominated trainings for self. MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduate, preferably in Agri/Allied Sciences, Post-graduation/ PGDBA/ MBA in Rural Management will be an added advantage Experience (Years and Core Experience Type) Minimum 1-2 years of experience covering assets (agri and allied activity loans) and cross-sell in rural areas in a bank/ rural business focused input company Certifications NA Functional Skills Rich knowledge of rural markets, marketing activities and products suitable for rural / semi-urban markets (Rural urban corridors), team management, stake holder coordination and focus on P&L of overall business, fee income Should have managed a larger team/ geography. Behavioral Skills Positive approach towards rural customers, rapport with Govt. Agencies, go getter, pro-active, motivating in bringing the best of team, mentor in setting examples, good trainer. Competencies NA KEY INTERACTIONS INTERNAL EXTERNAL Branch Team Lead Banks Operations Team BLBC (Block Level Bankers Committee) Service Quality Village Panchayats/Sarpanch PREPARED BY: Alok Sharma DATE: 20-02-2024 REVIEWED BY: Murali Chari DATE: 21-02-2024

We are looking for a highly skilled and experienced Digital Banking Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in digital banking or related fields. Roles and Responsibility Manage and maintain the bank's digital banking platform, including online and mobile channels. Develop and implement strategies to increase digital banking adoption and usage. Collaborate with cross-functional teams to ensure seamless integration of digital banking services. Provide excellent customer service and support to resolve digital banking queries and issues. Analyze market trends and competitor activity to identify opportunities for growth and improvement. Stay updated with industry developments and emerging technologies to enhance digital banking offerings. Job Requirements Strong knowledge of digital banking platforms, including Neo and other relevant technologies. Excellent communication and interpersonal skills to interact with customers and internal stakeholders. Ability to work in a fast-paced environment and adapt to changing priorities and deadlines. Strong analytical and problem-solving skills to analyze data and make informed decisions. Experience working in a branch banking environment with a focus on liabilities and digital banking products. Familiarity with industry-specific regulations and compliance requirements is an asset.

We are looking for a highly skilled and experienced Sales Manager to lead our credit card sales team at Equitas Small Finance Bank. The ideal candidate will have a strong background in sales management, particularly in the BFSI industry, with 13-17 years of experience. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Lead and manage a team of sales professionals to meet or exceed sales targets. Build and maintain relationships with key stakeholders, including customers, partners, and internal teams. Analyze market trends and competitor activity to identify opportunities and threats. Collaborate with cross-functional teams to drive business growth. Monitor and control expenses to ensure profitability and efficiency. Job Requirements Proven track record of success in sales management, preferably in the BFSI industry. Strong understanding of credit cards and sales principles. Excellent leadership and communication skills. Ability to analyze data and make informed decisions. Strong problem-solving and negotiation skills. Experience working with sales teams and managing budgets.

We are looking for a highly motivated and results-driven Associate - Telesales with 1-5 years of experience to join our team. The ideal candidate will have a strong background in sales and telemarketing, with excellent communication and interpersonal skills. Roles and Responsibility Develop and execute effective sales strategies to achieve business objectives. Build and maintain strong relationships with clients through regular follow-ups and calls. Identify new business opportunities and generate leads through cold calling and networking. Collaborate with internal teams to resolve customer queries and issues. Meet or exceed monthly sales targets and performance goals. Provide exceptional customer service and ensure high levels of customer satisfaction. Job Requirements Proven experience in telesales, preferably in the BFSI industry. Strong knowledge of credit cards, sales, product & programs, and telemarketing techniques. Excellent communication, interpersonal, and negotiation skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills with attention to detail. Familiarity with Equitas Small Finance Bank's products and services is an added advantage. Location - Credit Cards,South,Tamil Nadu,Tamil Nadu,Chennai,Chennai,Chennai,9999,Head Office

We are looking for a highly skilled and experienced Personal Banker to join our team at Equitas Small Finance Bank. The ideal candidate will have 3-4 years of experience in the BFSI industry, preferably with a background in liabilities, branch banking, or personal banking. Roles and Responsibility Manage and maintain strong relationships with existing clients to increase business growth. Identify new business opportunities and develop strategies to acquire new customers. Provide excellent customer service and support to ensure high levels of client satisfaction. Collaborate with internal teams to achieve sales targets and improve overall performance. Develop and implement effective sales plans to meet or exceed monthly and quarterly targets. Stay up-to-date with industry trends and competitor activity to identify potential risks and opportunities. Job Requirements Strong knowledge of personal banking products and services, including savings accounts, loans, and credit cards. Excellent communication and interpersonal skills to build strong relationships with clients and colleagues. Ability to work in a fast-paced environment and meet sales targets consistently. Strong analytical and problem-solving skills to analyze market trends and competitor activity. Proficiency in using CRM software and other banking systems to manage customer data and transactions. Ability to work collaboratively as part of a team to achieve shared goals and objectives.

We are looking for a skilled Branch Receivable Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 4 years of experience in the BFSI industry, preferably with a background in Assets, Inclusive Banking, SBL, Mortgages, and Receivables. Roles and Responsibility Manage and oversee branch receivables operations for efficient cash flow. Develop and implement strategies to improve receivables management. Collaborate with cross-functional teams to resolve customer issues and enhance service quality. Analyze and report on receivables performance metrics to senior management. Ensure compliance with regulatory requirements and internal policies. Train and guide junior staff members to improve their skills and knowledge. Job Requirements Strong understanding of BFSI industry trends and regulations. Experience in managing assets, inclusive banking, SBL, mortgages, and receivables. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Proficiency in Microsoft Office and other relevant software applications.

We are looking for a highly experienced and skilled professional with 1 to 22 years of experience to lead our Fraud Risk Management team as a Unit Head. The ideal candidate will have a strong background in managing assets, credit cards, and fraud risk management. Roles and Responsibility Manage and oversee the development and implementation of fraud risk management strategies. Lead a team of professionals in identifying, assessing, and mitigating potential fraud risks. Develop and maintain relationships with key stakeholders to ensure effective communication and collaboration. Analyze data and trends to identify areas of improvement in fraud prevention and detection. Implement process improvements to increase efficiency and effectiveness in fraud management. Collaborate with cross-functional teams to align with business objectives. Job Requirements Strong knowledge of asset management, credit cards, and fraud risk management principles. Proven experience in post-issuance processes and unit head roles. Excellent leadership and management skills, with the ability to motivate and guide a team. Strong analytical and problem-solving skills, with attention to detail and strategic thinking. Effective communication and interpersonal skills, with the ability to build strong relationships. Ability to work in a fast-paced environment and adapt to changing priorities. Location - Credit Cards,South,Tamil Nadu,Tamil Nadu , Chennai , Chennai , Chennai , 9999 , Head Office

We are looking for a highly motivated and results-driven Associate - Telesales with 1-8 years of experience to join our team. The ideal candidate will have a strong background in sales and telemarketing, with excellent communication and interpersonal skills. Roles and Responsibility Develop and execute effective telesales strategies to achieve business objectives. Build and maintain strong relationships with clients through regular follow-ups and calls. Identify new business opportunities and generate leads through cold calling and prospecting. Collaborate with internal teams to resolve customer queries and issues. Meet or exceed monthly sales targets and performance metrics. Continuously update knowledge of products, services, and industry trends. Job Requirements Proven experience in telesales, preferably in the BFSI sector. Strong understanding of credit cards, sales, product & programs, and telemarketing principles. Excellent communication, negotiation, and persuasion skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills with attention to detail. Familiarity with Equitas Small Finance Bank's products and services is an added advantage.

We are looking for a highly motivated and results-driven Associate - Telesales with 1-6 years of experience to join our team. The ideal candidate will have a strong background in sales, product & programs, and telesales. Roles and Responsibility Develop and execute effective sales strategies to achieve business objectives. Build and maintain strong relationships with clients to increase sales and revenue. Identify new business opportunities and generate leads through cold calling and other methods. Collaborate with cross-functional teams to develop and implement sales plans. Provide excellent customer service and support to existing clients. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Proven experience in sales, product & programs, and telesales. Strong knowledge of credit cards and asset management. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with Equitas Small Finance Bank is an added advantage.

We are looking for a highly skilled and experienced MIS Manager - Credit Cards to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-12 years of experience in the BFSI industry, with expertise in credit cards, sales, product & programs, and MIS. Roles and Responsibility Manage and analyze credit card data to inform business decisions. Develop and implement effective sales strategies to drive revenue growth. Collaborate with cross-functional teams to design and launch new products and programs. Conduct market research and competitor analysis to identify trends and opportunities. Prepare and present regular reports on credit card performance and sales metrics. Identify and mitigate risks associated with credit card operations. Job Requirements Strong understanding of credit card operations, sales, and marketing principles. Excellent analytical and problem-solving skills, with the ability to interpret complex data sets. Effective communication and collaboration skills, with experience working with cross-functional teams. Ability to work in a fast-paced environment and meet deadlines. Strong attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Experience with MIS systems and tools, and the ability to develop and maintain dashboards and reports.

Hiring for Home Loan Relationship Officer Axis bank under team lease We hiring for various departments under Relationship Officer/Executive Profile on Partners Payroll. * Payroll will be with one of leading partners with Axis Bank. * Career progression opportunity to Axis Bank payroll for top performers. Contact HR 7893771391 Raj kumar * Attractive earning opportunity & best incentives schemes in the industry. Job Title: Home Loan Team Leader/ Relationship officer, Location: Gachibowli, Miyapur, Kukatpally, Hyderabad, Secunderabad, (Entire Telangana) Job Type: Full-time Job Specification: Experience: 6 months in any sales profile (Filed Sales) & Fresher' s can also apply who are ready to build their career in sales. Qualification: Minimum Intermediate (12th) pass/Graduate/Post Graduate Salary Range Max: Rs. 26000/-CTC (Unlimited Incentives) *Kindly attend the interview on the below mentioned location in Formals Walk in @ PSSG - Hyderabad (Entire Telangana) Interview Location:- Address: PSSG Branch 2nd floor, Lala 1 Land Mark, Above Nissan showroom, Opp. Ranigunj Bus depot, Secunderabad -500003 Documents required- All Xerox copies . 1. Resume 2. Aadhar card 3. PAN Card 4. Educational Documents-10TH/12th/Degree. If you have experience, bring all the 5. Offer Letters 5. Latest 3 months Pay slips 6. Relieving letters ------------------------------------------------------------------------------------------------------------ Job Location in the Following Branches Entire Hyderabad/ Secunderabad, Gachibowli, Kukatpally, Miyapur, Towlichok ,Mehidpatnam, LangerHouse Hyderabad/ Secunderabad (Tarnaka ,Vijayanagar Colony, Tolichowki, Tirumalghery, Hyderabad, Serilingampally, Secunderabad, S D Road Secunderabad, Road No.36 Jubilee Hills, Road No.2, Banjara Hills, Road No.10 Jublilee Hills, Patancheru, Panjagutta, Narsingi, Nanakramguda, Nallagandla,MLA Colony, Mehdipatnam Ring Road, Mehdipatnam Junction Road, Masab Tank, Manikonda, Madhuranagar, L B Nagar, Kukatpally, Kothapet, Hyderabad, Khairatabad, Kavuri Hills, Gachibowli, Diamond Point, Chandrayangutta , Champapet, Botanical Garden, Basheerbagh, Banjara Hills, Hyderabad, Bachupally, Alwal, , Vivekanandanagar, Vikrampuri, Vanasthalipuram, Uppal Kalan, Tarnaka, Suncity, Suchitra, Nizampet) NOTE-you can also get your FRIENDS with you who are looking for job and get selected with us. If you have missed this Interview Slot, Please directly come during working days@10:00 am to the same interview venue mentioned above.Address: Axis PSSG Branch 2nd floor, Lala 1 Land Mark, Above Nissan showroom, Opp.Ranigunj Bus depot, Secunderabad -500003 Google Map Location:- https://goo.gl/maps/M6Brp5E3Xy8Siyyo7 Documents required- Zerox Copy COPIES. 1.Updated Resume 2. updated E-Aadhar card 3. PAN Card 4. Educational Documents-10TH/thisInter/Degree. If you have experience details, bring all Experience letters ,Re-leaving letter & 3 months Payslips as well.

Hiring for Home Loan Relationship Officer Axis bank under team lease We hiring for various departments under Relationship Officer/Executive Profile on Partners Payroll. * Payroll will be with one of leading partners with Axis Bank. * Career progression opportunity to Axis Bank payroll for top performers. Contact HR 7893771391 Raj kumar * Attractive earning opportunity & best incentives schemes in the industry. Job Title: Home Loan Team Leader/ Relationship officer, Location: Gachibowli, Miyapur, Kukatpally, Hyderabad, Secunderabad, (Entire Telangana) Job Type: Full-time Job Specification: Experience: 6 months in any sales profile (Filed Sales) & Fresher' s can also apply who are ready to build their career in sales. Qualification: Minimum Intermediate (12th) pass/Graduate/Post Graduate Salary Range Max: Rs. 26000/-CTC (Unlimited Incentives) *Kindly attend the interview on the below mentioned location in Formals Walk in @ PSSG - Hyderabad (Entire Telangana) Interview Location:- Address: PSSG Branch 2nd floor, Lala 1 Land Mark, Above Nissan showroom, Opp. Ranigunj Bus depot, Secunderabad -500003 Documents required- All Xerox copies . 1. Resume 2. Aadhar card 3. PAN Card 4. Educational Documents-10TH/12th/Degree. If you have experience, bring all the 5. Offer Letters 5. Latest 3 months Pay slips 6. Relieving letters ------------------------------------------------------------------------------------------------------------ Job Location in the Following Branches Entire Hyderabad/ Secunderabad, Gachibowli, Kukatpally, Miyapur, Towlichok ,Mehidpatnam, LangerHouse Hyderabad/ Secunderabad (Tarnaka ,Vijayanagar Colony, Tolichowki, Tirumalghery, Hyderabad, Serilingampally, Secunderabad, S D Road Secunderabad, Road No.36 Jubilee Hills, Road No.2, Banjara Hills, Road No.10 Jublilee Hills, Patancheru, Panjagutta, Narsingi, Nanakramguda, Nallagandla,MLA Colony, Mehdipatnam Ring Road, Mehdipatnam Junction Road, Masab Tank, Manikonda, Madhuranagar, L B Nagar, Kukatpally, Kothapet, Hyderabad, Khairatabad, Kavuri Hills, Gachibowli, Diamond Point, Chandrayangutta , Champapet, Botanical Garden, Basheerbagh, Banjara Hills, Hyderabad, Bachupally, Alwal, , Vivekanandanagar, Vikrampuri, Vanasthalipuram, Uppal Kalan, Tarnaka, Suncity, Suchitra, Nizampet) NOTE-you can also get your FRIENDS with you who are looking for job and get selected with us. If you have missed this Interview Slot, Please directly come during working days@10:00 am to the same interview venue mentioned above.Address: Axis PSSG Branch 2nd floor, Lala 1 Land Mark, Above Nissan showroom, Opp.Ranigunj Bus depot, Secunderabad -500003 Google Map Location:- https://goo.gl/maps/M6Brp5E3Xy8Siyyo7 Documents required- Zerox Copy COPIES. 1.Updated Resume 2. updated E-Aadhar card 3. PAN Card 4. Educational Documents-10TH/thisInter/Degree. If you have experience details, bring all Experience letters ,Re-leaving letter & 3 months Payslips as well.

CEC Team Leader - Inbound - Credit Cards Department Customer Experience Center Location Thane/Noida/Bangalore Reporting Relationship CEC Team Manager- Inbound Position Grade Manager Job Role Responsible for managing a team of 15-18 officers handling inbound calls in Credit Cards Manage Team to deliver on Quality, Call productivity, Sales, and Shrinkage as per the defined benchmarks Manage Floor to monitor discipline on floor, resolve officers queries to assist customers, raise issues to respective dept. for resolution, update officers on process/product updates, workstation availability, shrinkage, etc. Manage escalated customer calls (complaints) with end-to-end resolution Graduate Minimum 5 to 6 years of relevant experience in servicing of financial products and at least one year in managing a team Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females7AM till 8PM) including Sunday/holidays Leadership skills including team motivation, make team adaptable to changes, deliver overall SOPs, etc Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Job Role Responsible for managing a team of 70-100 officers & 6-7 Team leaders handling inbound calls for HNI/Wealth Customers, for Retail Liabilities, Credit Cards and Retail Assets Responsible for Recruitment and People retention Core delivery on Sales, Portfolio Management & Campaign objectives. Manage and Deliver on other business metrics such as Productivity, Quality, Staffing, etc. Liaise with Product & Business teams to understand business impact factors, bring efficiency in the processes and resolve issue-based situations. Manage Floor to monitor discipline on floor, resolve officers queries to assist customers, raise issues to respective dept. for resolution, update officers on process/product updates, workstation availability, etc. Manage customer escalations with end-to-end resolution Graduate or MBA Minimum 8 to 10 years of relevant experience in servicing of financial products and at least one year in managing supervisors (in turn handling officers) Excellent communication skillsVerbal & Written Flexible to work 24/7 (For Females7AM till 8PM) including Sunday/holidays Leadership skills including team motivation, make team adaptable to changes, deliver overall SOPs, etc Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

811 Digital Outbound Officer Department Retail Liabilities | Digital Banking Location Mumbai, Thane Number of Positions Multiple Position Grade M1 Assisting in resolving customer queries. Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers. Monitoring sales performance. Closing sales deals. Keeping a record of calls and relevant details. Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Make sales or recommendations for products or services that may better suit customer needs Adhere to all company policies and procedures Graduate with decent English communication. Candidate should have a pleasing personality and should be presentable. Should be dedicated and display integrity. Willingness to learn with an attitude of continuous improvement. Willing to work in rotating shifts

CEC Officer - Inbound Credit Cards Department Customer Experience Center Location Thane/Noida/Bangalore Reporting Relationship CEC Team Leader - Inbound Position Grade Assistant Manager Job Role To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

CEC Leader & Development Department Customer Experience Center Location Thane Reporting Relationship CEC Team Manager- Inbound Position Grade Deputy Manager/Manager Job Role Mentor New joinees during OJT Responsible for new joinees quality control and customer servicing within laid down productivity and service benchmarks To Assist new people understand the working of the contact center and provide them comfort to approach for any clarification/issue w.r.t knowing people, knowing manager and make them aware about the contact centers guidelines To conduct daily refresher session on product/process/system basis the queries To conduct daily mail reading session to coach officers on Quality and Handling times To take customer escalations on calls taken by new officers Ensure Officers understands the SOPs and deliver the expected performance level Ensure workstation and system IDs readiness Working with FG group and improvement their performance. Graduate Minimum 2 experience with Kotaks contact center and excellent on product/process knowledge Minimum Rating of 2 in the appraisal Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females7AM till 8PM) including Sunday/holidays Leadership skills including team motivation, make team adaptable to changes, deliver overall SOPs, etc Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers