Credit Associate-3

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Job Description:

This position handles complex credit issues. He/she gets cross trained on every phase of the quality department. This position provides coverage for employees that are out of the office. He/she works closely with supervisor on special accounts.

• This position involves communicating with customers via emails and calls for collection of unpaid invoices.
• He/She should have very good communication skills and should have the ability to understand the concern/dispute raised by customer thereby bringing resolution and negotiating to arrange payments.
• He/She will be responsible for daily/weekly/monthly tasks to be performed within the agreed deadlines.
• He/She should have the multitasking ability and decision-making skills to take important decisions related to the accounts handled by them.
• He/She should have prior experience related to customer handling/AR
• Hands on experience on MS Excel is a must

Employee Skill Requirement:

Excellent written and verbal communication skills.

Excellent interpersonal skills.

Analytical and problem solving skills.

Must be customer focused.

Good typing speed.

Eye for detail and must meet stiff deadlines.

Good MS Excel Knowledge

Educational Qualification - B. Com/M. com/MBA