Creative Program Head

As an experienced and assertive Creative Program Head, you will lead the execution engine of our content team. Your role will involve managing large teams, ensuring efficiency, coordinating production schedules, and aligning projects with business goals. You will serve as the operational backbone, a detail-oriented taskmaster who ensures timely delivery, resource optimization, and cross-functional alignment. Your key responsibilities will include owning end-to-end project planning and execution for creative campaigns and deliverables. You will drive efficiency in processes, timelines, and resource allocation across video, design, content, and digital assets. It will be essential to track ongoing projects using project management tools and enforce adherence to deadlines. Additionally, you will lead and manage a large team of project coordinators, producers, and operations staff. Setting clear responsibilities, KPIs, and performance metrics will be crucial in driving a high-performance culture through clarity, accountability, and structured feedback. In terms of technical and strategic planning, you will be required to build workflows and systems for better execution and bandwidth visibility. Close coordination with other departments such as performance, growth, and brand will be necessary to align marketing deliverables with business objectives. As the single point of contact for internal stakeholders regarding campaign timelines and status updates, you will need to build strong working relationships across teams to facilitate smooth collaboration. Handling ad-hoc requests with agility without compromising planned priorities will also be part of your responsibilities. Establishing processes for reporting and dashboards around project progress, team efficiency, and deliverable timelines will be crucial. Anticipating blockers and proactively resolving resource gaps or timeline issues will also be essential in ensuring operational efficiency. To be successful in this role, you should have at least 8+ years of experience in project/program management, preferably in marketing or creative operations in D2C/e-commerce. Experience as account directors or account managers from creative agencies will be advantageous. Strong team management and administrative skills, along with the ability to lead large multifunctional teams, are required. You should possess high ownership and execution focus, be skilled in tools and project management platforms, and have excellent communication, coordination, and people management skills. Being assertive, proactive, and comfortable driving alignment across high-paced environments is key, and experience working closely with creative, performance, and brand marketing teams is a strong plus.,