Creative Program Head

Role Overview:

Creative

Key Responsibilities:

1)Project & Workflow Management

• Own end-to-end project planning and execution for creative campaigns and deliverables
• Drive efficiency in processes, timelines, and resource allocation across video, design, content, and digital assets
• Track ongoing projects using project management tools; enforce adherence to deadlines

2)Team Leadership & Administration

• Lead and manage a large team of project coordinators, producers, and operations staff
• Set clear responsibilities, KPIs, and performance metrics
• Drive a high-performance culture through clarity, accountability, and structured feedback

3)Technical & Strategic Planning

• Build workflows and systems for better execution and bandwidth visibility
• Coordinate closely with other departments performance, growth, brand to align marketing deliverables with business objectives

4)Stakeholder & Cross-functional Management

• Act as the single point of contact for internal stakeholders regarding campaign timelines and status updates
• Build strong working relationships across teams to facilitate smooth collaboration
• Handle ad-hoc requests with agility without compromising planned priorities

5)Efficiency & Reporting

• Establish processes for reporting and dashboards around project progress, team efficiency, and deliverable timelines
• Anticipate blockers and proactively resolve resource gaps or timeline issues

What Were Looking For:

• 8+ years of experience in project/program management, preferably in marketing or creative operations in D2C/e-commerce.
• Account directors or Account managers from creative agencies
• Strong team management and administrative skills; proven ability to lead large multifunctional teams
• High ownership and execution focus someone who gets things done without needing follow-ups
• Skilled in tools and project management platforms
• Excellent communication, coordination, and people management skills
• Assertive, proactive, and comfortable driving alignment across high-paced environments
• Experience working closely with creative, performance, and brand marketing teams is a strong plus