CRBG CSD SERVICE - Delhi

0 years

0 Lacs

Posted:1 month ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

"> Responsible to handle service delivery operations.> Service Network development and changes as per business need in territory.> NAD customer services prioritize and resolve as per SLA set by HO.> Training and troubleshooting guidance to technician on field and visit to major customers under AMC/OW/IW> Service Marketing - Promoting Blue Star Spares to channel partners and adding in to business revenue of branch> AMC retention, conversion and acquire as per product category and old data base> Sales channel visits and settle stock issues within timeline> Handling escalations in field and resolve on top priority"

Key Responsibilities

"> Knowledge of product(Cold Room), Retail Channel, Service Business expansion>Technical knowledge about Service offerings and Channel Management>Knowledge of Revenue Generation (AMC, Spare parts)"

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