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CRBG CSD SERVICE - Delhi

CRBG CSD SERVICE - Delhi

Blue Star MEA

3 - 7 years

0 Lacs

delhi

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

training troubleshooting service marketing product knowledge channel management revenue generation service delivery operations service network development nad customer services amc retention sales channel visits handling escalations retail channel knowledge

Work Mode

On-site

Job Type

Full Time

Job Description

Responsible for handling service delivery operations, including service network development and changes in the territory according to business needs. Prioritize and resolve NAD customer services as per SLA set by HO. Provide training and troubleshooting guidance to technicians in the field and visit major customers under AMC/OW/IW. Promote Blue Star Spares to channel partners for increasing branch revenue. Retain, convert, and acquire AMC contracts based on product category and old database. Conduct sales channel visits and resolve stock issues within specified timelines. Address escalations in the field and resolve them on a top priority basis. Key Responsibilities include having knowledge of Cold Room products, Retail Channel, and Service Business expansion. Possess technical knowledge about service offerings and channel management. Understand revenue generation aspects related to AMC and Spare parts.,

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CRBG CSD SERVICE - Delhi