At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Medtronic is expanding their footprint for Diabetes Care with a center in Pune and as the Delivery Lead Collections for Patient Financial Services, India, this role is responsible for the operational management of the insurance collection team within Patient Financial Services. The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. Our portfolio of innovative solutions is designed to provide customers greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease. Responsibilities may include the following and other duties may be assigned: As the Delivery Lead of Insurance Collections for Patient Financial Services, the role involves working in conjunction with Senior Leadership to identify unit, department, and business priorities to successfully deliver on Patient Financial Service accounts receivable metrics. Responsibilities include accounts receivable management, including recovery and reconciliation of denial, and no activity insurance claims. The individual will interact and collaborate with various departments, lead payer issue denial trending, research and recovery of payer issues, system updates, data analytics, strategic work plans, and execution of plans and directives. Required Knowledge and Experience: Bachelor’s degree in business or accounting major is preferred. 10+ years’ experience in healthcare insurance collections, accounts receivable management, billing and claims processing, and insurance payor contracts. Advanced knowledge of insurance contracting, payor regulations, insurance benefits, coordination of benefits, managed care, and healthcare compliance, rules, and regulations. Advanced experience with reading, and understanding medical policy information, and utilizing insurance benefit and coverage information to recovery denied claims. Advanced experience with various insurance plans offered by both government and commercial insurances. Experience with medical billing and collections terminology – CPT, HCPCS, ICD-10 and NDC coding, HIPAA guidelines and healthcare compliance Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here Show more Show less

Primary Responsibilities: Lead a team of 25 - 30 certified coders. Maintains staff by orienting and training employees; maintains a safe, secure, and legal work environment Performance Management - Timeliness, Quality and Productivity metrics Planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies Drive employee engagement and retention activities by sharing companys vision and goals, empowering employees on tasks as per their skill set, providing regular feedback etc. Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Graduate in any discipline Certified coder from AAP/AHIMA 2+ years of experience as Team leader or Assistant Manager Experience in handling a team of minimum 15 Experience from medical coding background only Experience in performance management, coaching, supervision, quality management, results driven, foster teamwork, handles pressure, giving feedback Proven ability to use Microsoft Office Products (Excel, PowerPoint etc.) Proven ability to operate basic office equipment (copier and facsimile machine)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Lead a team of 25-30 certified coders. Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities Performance Management - Timeliness, Quality and Productivity metrics Planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Graduate in any discipline Experience of handling HCC team (QRAO) for 2+ years as assistant manager or working as deputy manager Experience in Performance Management, Project Management, Coaching, Supervision, Quality Management, Results Driven, Developing Budgets, Developing Standards, Foster Teamwork, Handles Pressure, Giving Feedback Proven ability to use Microsoft Office Products (Excel, PowerPoint etc) Proven ability to operate basic office equipment (copier and facsimile machine)

Primary Responsibilities: To be an effective participant in Class room training and clear the training assessments with 85% quality Consistently meet the targets set for MOCK charts Eligible employee will get confirmed as Junior Coder within a max of 6 months from the Joining Punctuality, Attendance and General Adherence to company policies, procedures and practices Strives to provide ideas to constantly improve the process Ensure adherence to external and internal quality and security standards (HIPPA/ISO/ISMS) Be an effective team player Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so #NTRQ Eligibility To apply to an internal job, employees must meet the following criteria SG 22 can apply will move laterally Performance rating in the last common review cycle of "Meets Expectations" or higher Not be on any active CAP (Corrective Action Plan) or active disciplinary action Time in Role Guidelines Should have been in your current position for a minimum of 12 months, if you have not met the recommended minimum time in role, discuss your career interest with your manager and gain alignment prior to applying. And share the alignment email with respective recruiter while applying Required Qualifications: Any degree in Life Science or Bio-Science Any degree in Pharmacy or Pharmaceutical Sciences Any degree in Nursing or Allied Health Any degree in Medicine

Responsibilities · Conduct comprehensive data analysis using statistical and exploratory methods to uncover patterns and insights that drive data-driven decision-making in the US healthcare domain. · Work with large datasets, including healthcare business unit (BU)-specific data such as claims, eligibility, provider networks, patient demographics, payments, and utilization trends. · Leverage knowledge of healthcare industry metrics (e.g., HEDIS, CMS Star Ratings, risk adjustment models, and revenue cycle data) to optimize analytics strategies. · Collaborate with data science and engineering teams to ensure data quality, availability, and reliability for AI/ML-driven healthcare analytics solutions. · Design and maintain data pipelines for efficient ingestion, transformation, and storage of claims, electronic health records (EHR), HL7/FHIR data, and real-world evidence (RWE). · Ensure compliance with HIPAA, PHI, and other regulatory requirements when handling healthcare datasets. · Develop and maintain dashboards and reports that translate complex healthcare data into actionable insights for business stakeholders. · Use visualization tools such as Streamlit over Snowflake, Power BI, or similar platforms to represent key healthcare metrics, trends, and performance indicators. · Apply expertise in healthcare cost, quality, and operational performance analytics to deliver meaningful insights. · Work closely with cross-functional teams, including data science, engineering, API development, and healthcare operations, to understand data needs and deliver tailored solutions. · Partner with healthcare payers, providers, and revenue cycle management teams to enhance data quality and ensure alignment with industry standards. · Actively engage with Data Science, Data Engineering, and Business Units to enhance process understanding and ensure data accuracy for regulatory and business reporting. · Maintain a proactive mindset in exploring new analytical techniques, regulatory changes, and healthcare industry trends. Engage with industry experts, attend relevant healthcare and data science conferences, and contribute to continuous learning within the team. Qualifications · Bachelor’s degree in computer science, Information Systems, or a related field. · 5-8 years of hands-on experience in data analysis, preferably within the US healthcare domain, with exposure to payer, provider, claims, and financial data analytics. · Strong proficiency in SQL and Python, including libraries such as pandas for data manipulation and analysis. · Experience with healthcare data visualization and storytelling using tools such as Streamlit, Snowflake, Power BI, Tableau, or similar. · Familiarity with ETL pipelines, data warehousing, and cloud platforms (AWS, Azure, GCP) for healthcare data processing. · Deep understanding of US healthcare data, including claims, payments, eligibility, patient encounters, and provider networks. · Strong knowledge of healthcare standards and regulations (HIPAA, PHI, HL7, FHIR, CMS, Medicare/Medicaid reporting, NCQA, HEDIS, and risk adjustment models). · Experience in revenue cycle management (RCM), medical coding (ICD, CPT, DRG), and healthcare cost/utilization analytics is a plus. · Ability to analyze complex healthcare datasets and derive meaningful insights that impact operational efficiency, patient outcomes, and cost optimization. · Experience working with predictive modeling and AI-driven healthcare analytics is an advantage. · Excellent communication and stakeholder management skills, with the ability to translate technical findings into business insights. · Strong collaboration skills to work effectively with healthcare business teams, IT, and data science professionals. A curious mindset with a willingness to explore new challenges and drive innovation in healthcare analytics. Show more Show less

Role : Bench Sales Recruiter Location : Telecom Nagar, Gachibowli(On-site). Experience : 1-3 Years Job Roles and Responsibilities: 1. Marketing our Bench Consultants (H1B/OPT/CPT/F1/L1, GC & US CITIZEN) resumes with tier1 vendors/clients. 2. Developing new contacts with tier 1 vendors / Clients. 3. Understanding their resume skillset, keywords, tools and formatting it as required. 4. Searching Requirements on Job boards and submitting the resume. 5. Communicating with the consultants daily and update about submission and interviews. 6. Arranging interviews with tier one vendors or end clients. 7. Follow up with the candidate and client in each stage and until closing the candidate profile. 8. Strong experience in US Recruitment Cycle (Contract, Contract to Hire , Permanent) and terminology (Tax Terms, Employment Status, Time Zones etc.) 9. Clear understanding of the US Staffing processes/ Techniques, W2/ 1099/ Corp-to-Corp/ H1 Transfers 10.Negotiate rates with the Vendors/ Clients. Track the submissions and make regular follow-ups. 11. Meet or exceed sales targets on a consistent basis. Maintain accurate records of sales activities and client interactions. 12. Keep up-to-date with industry trends and developments. Benefits: 1. Best in industry, 2. Employee friendly workplace, 3. Perfect work-life balance, 4. Amazing incentive structure, 5. Provident Fund . Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid sick time Provident Fund Schedule: Day shift Fixed shift Morning shift UK shift Experience: Bench Sales Recruiting : 1 year (Required) Language: English (Required) Work Location: In person

We are looking for a CPC (Certified Professional Coder) certified medical coder to join our dynamic healthcare team. As a CPC coder, you will play a crucial role in ensuring accurate medical coding of diagnoses, procedures, and services, facilitating efficient billing and regulatory compliance. ✅ Key Responsibilities: Review and assign accurate CPT, ICD-10-CM, and HCPCS codes based on medical documentation. Ensure coding practices align with current coding guidelines and regulatory requirements. Work closely with providers and billing staff to clarify diagnoses and services for appropriate code assignment. Perform audits and coding reviews to ensure coding accuracy and compliance. Assist in identifying and resolving coding-related billing issues and denials. Maintain up-to-date knowledge of coding changes, payer guidelines, and compliance standards. Ensure data integrity, privacy, and confidentiality of patient records. Utilize coding software and EMR/EHR systems efficiently. Requirements: CPC certification from AAPC (American Academy of Professional Coders) [Mandatory] Freshers and HCC experienced Candiates can apply for the position. Strong knowledge of anatomy, physiology, and medical terminology Familiarity with insurance and payer rules including Medicare/Medicaid High attention to detail and strong analytical skills Excellent communication and organizational abilities Work from office, No WFH option Why Join Us? Competitive salary and benefits package Opportunities for growth and continuing education Supportive team environment Flexible working arrangements. Commitment to compliance and excellence in healthcare documentation Job Types: Full-time, Permanent, Fresher Pay: ₹13,500.00 - ₹45,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Overtime pay Performance bonus Work Location: In person Application Deadline: 25/06/2025

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Under direct supervision, the Surgery Coder is responsible for accurate coding of the professional services (diagnoses, procedures, and modifiers) from medical records in a hospital/clinic setting. Analyzing the medical record, assigning ICD-CM, CPT, and HCPCS Level II codes with appropriate modifiers. Medical coding is performed in accordance with the rules, regulations and coding conventions of ICD-10-CM Official Guidelines for Coding and Reporting, CPT guidelines for reporting professional and surgical services, CMS updates, Coding Clinic articles published by the American Hospital Association, assigning codes from HCPCS code book for supplies and equipment, NCCI Edits, and Client Coding Guidelines. Primary Responsibilities: Verifies and abstracts all the relevant data from the medical records to assign appropriate codes for the following settings: Multispecialty Outpatient Surgery centre and hospital Ability to code 4-6 charts per hour and meeting the standards for quality criteria. Needs to constantly track and implement all the updates of AMA guidelines, AHA guidelines, and CMS guidelines Expertise in determining the correct CPT for procedures performed and appending modifiers to CPT codes as per NCCI edits and CPT guidelines Ability to check NCCI edits and LCD & NCD coverage determinations and modify ICD-10-CM codes, CPT codes, and modifiers accordingly An ideal team player who can work in a large group and provide inputs to the team for betterment of the team in terms of quality and productivity Under general supervision, organizes and prioritizes all work to ensure that records are coded and edits are resolved in a timeframe that will assure compliance with regulatory and client guidelines Adherence with confidentiality and maintains security of systems. Compliance with HIPAA policies and procedures for confidentiality of all patient records Demonstrates knowledge of security of systems and associated policies and procedures for maintaining the security of the data contained within the systems. Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Life Science or Allied Medicine Graduates with certification from AAPC or AHIMA 4+ years in multispecialty Surgery Hands-on experience in coding multispecialty Surgical services such as Orthopaedics Dermatology, Gastroenterology, Cardiology, Otolaryngology, ENT, Eye, OBGYN etc. Sound knowledge in Medical Terminology, Human Anatomy & Physiology Proficient in ICD-10-CM, CPT, Modifier and HCPCS guidelines At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Job Title: Healthcare AR Specialist. Industry: US Healthcare Employment Type: Full-Time | Night Shift (US Time Zone) Location: Office-Based | Immediate Joiners Preferred Join a leading US healthcare revenue cycle team! We’re hiring experienced Healthcare AR Specialists to manage accounts receivable, resolve denied claims, and drive reimbursement outcomes using top-tier EMR and RCM tools. Key Responsibilities: Track and follow up on unpaid/denied claims via Epic, Oracle Cerner, Meditech, CPSI, NextGen, Athena, and Artiva. Investigate denials, correct errors, and prepare appeals with supporting documentation. Engage with US payers and patients to resolve payment issues and clarify balances. Analyze AR aging to prioritize collections and reduce outstanding receivables. Ensure compliant, audit-ready documentation aligned with HIPAA and payer rules. Collaborate across coding, billing, and revenue cycle teams to streamline workflows. Generate reports and KPIs to monitor performance and identify denial trends. Required Qualifications: 5+ years of experience in US medical AR, denial resolution, or insurance follow-up. Proficient in EMR/RCM systems: Epic, Cerner, Meditech, CPSI, NextGen, Athena, and Artiva. Strong knowledge of CPT, ICD-10, HCPCS codes, and AR workflows. Hospital medical billing experience with UB04 claims. Excellent communication, analytical, and time management skills. Preferred: Bachelor’s degree in life sciences, healthcare, finance, or a related field. Certifications: CMRS, CRCR, or equivalent. Experience handling Medicare, Medicaid, and commercial payers. Why Join Us? Be a part of a high-performance team transforming healthcare revenue cycles! Work with industry-leading tools and processes. Gain exposure to advanced US RCM operations. Access ongoing training and career progression opportunities. Show more Show less

Job Description: We are seeking a detail-oriented and experienced TPA Billing Specialist to join our team. The ideal candidate will have a strong background in medical billing, particularly in handling billing processes for patients covered by third-party insurance administrators. The role involves verifying insurance coverage, preparing and submitting claims, and ensuring timely and accurate billing and collections. The TPA Billing Specialist will also be responsible for resolving billing discrepancies, communicating with insurance companies, and providing exceptional customer service to patients and insurance providers. Responsibilities: Verify insurance coverage and eligibility for patients covered by third-party administrators Prepare and submit insurance claims accurately and timely Follow up on unpaid claims and denials, and appeal as necessary Resolve billing discrepancies and answer patient inquiries regarding billing Maintain up-to-date knowledge of insurance regulations and billing guidelines Communicate with insurance companies, patients, and third-party administrators to ensure proper billing and collections Provide exceptional customer service to patients and insurance providers Assist in training and mentoring other billing staff as needed Qualifications: High school diploma or equivalent required; Associate's or Bachelor's degree preferred Minimum of 2 years of experience in medical billing, specifically with third-party administrators Proficient in billing software and electronic medical records (EMR) systems Knowledge of medical terminology, ICD-10, and CPT coding Strong attention to detail and accuracy Excellent communication and customer service skills Ability to work independently and as part of a team Certified Professional Coder (CPC) certification a plus Job Type: Full-time Benefits: Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Experience: total work: 3 years (Required) Billing: 2 years (Required) Work Location: In person

1. Educational Qualifications Bachelor’s degree in commerce, Finance, Business Administration, Healthcare Management, or related field Additional certifications in healthcare billing, coding, or hospital administration preferred 2. Work Experience Minimum 3–5 years ’ experience in hospital OPD operations and billing management Experience handling patient registration, appointment scheduling, billing, and collections Familiarity with hospital billing software and medical coding (ICD, CPT codes) 3. Operational Skills Efficient management of OPD workflows, patient flow, and appointment systems Coordination with clinical departments to ensure smooth OPD functioning Handling billing queries, insurance claims, and payment follow-ups 4. Daily OPD Follow-Up Ensure daily tracking of OPD patient revisit, diagnostics, and treatment completion Coordinate follow-up calls/SMS/emails with the front office team Generate and review daily follow-up status reports 5. Billing & Financial Management Accuracy in billing, invoicing, and cash handling procedures Managing insurance billing, third-party payments, and reconciliations Knowledge of healthcare insurance policies and claim processes 6. Technical Skills Proficiency in Hospital Information Systems (HIS), billing software, and MS Excel Ability to generate reports on revenue, patient statistics, and billing metrics 7. Communication & Leadership Strong communication skills for managing billing staff and interacting with patients Training and supervising billing and OPD staff for compliance and quality Handling patient complaints and billing disputes effectively 8. Compliance & Documentation Ensuring compliance with hospital billing policies and regulatory standards Maintaining audit-ready billing and financial documentation 9. Performance Indicators Billing accuracy and reduction in billing errors Patient satisfaction related to billing and OPD services Timely billing and claim submissions Revenue cycle efficiency and collection rates Staff productivity and attendance Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Education: Master's (Preferred) Experience: HOSPITAL BILLING & OPD: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Job Family Summary: The Reconciliation Manager will oversee and lead the insurance reconciliation process for a large Qatar-based public healthcare client. The role involves managing a team responsible for reconciling outpatient and inpatient claim payments, identifying payment variances, and driving corrective actions across the claims’ lifecycle. The candidate will act as a subject matter expert in Qatar healthcare payer regulations and will work closely with internal teams and external stakeholders to ensure high-quality reconciliation and financial reporting. Role Summary: The Reconciliation Manager will be responsible for leading the end-to-end insurance reconciliation process for a major public healthcare client in Qatar. This role requires in-depth expertise in analyzing payment variances, resolving underpayments, and ensuring accurate alignment between claims submitted and payments received. The ideal candidate will bring strong knowledge of Qatar healthcare payer processes, regulatory requirements (NHIC/QCHP), and experience in managing a reconciliation team within a provider-side RCM environment. This is a strategic role that involves working cross-functionally with coding, submission, and resubmission teams to improve overall revenue integrity and ensure timely closure of receivables. Primary Responsibilities: · Lead the reconciliation and collections team for Qatar outpatient and inpatient medical claims. · Ensure accurate, timely reconciliation of claims against remittances from payers, with a focus on reducing payment gaps. · Oversee tracking of underpayments, denials, and delayed reimbursements; drive root cause analysis and process improvement. · Coordinate with claims submission, resubmission, and coding teams to support end-to-end RCM effectiveness. · Prepare and review reconciliation dashboards and payment status reports for internal and client reviews. · Stay updated on Qatar RCM regulations, NHIC/QCHP guidelines, and payer-specific payment rules. · Ensure high standards in documentation, audit readiness, and internal controls for all reconciliation activity. · Maintain clean claim rates and optimize first-pass resolution. · Identify operational gaps and proactively recommend improvements to minimize revenue leakage. · Collaborate with client representatives and support any external audits or business reviews. · Manage the performance and development of a reconciliation team working in back-office operations. Job Requirements: · Bachelor’s degree in Healthcare, Business, or related field. · Certification in Medical Coding (CPC, CCS, or equivalent) is required. · Experience working in provider-end RCM for GCC clients is preferred. · 10+ years of experience in Healthcare Revenue Cycle Management, including reconciliation, collections, or AR operations · Prior experience with Qatar or UAE (Northern Emirates) providers or TPAs is highly preferred · Strong knowledge of insurance payment processes, denial types, eClaim standards, and coding (ICD-10, CPT) · Proven ability to work with large datasets, ERP systems, and financial reporting tools · Excellent command of MS Excel for reconciliation and dashboard preparation · Knowledge of Qatar’s eClaim framework and regulatory guidelines (NHIC, QCHP) · Strong people management and team leadership capabilities · Attention to detail, analytical thinking, and ability to work independently · Excellent verbal and written communication skills Job Types: Full-time, Permanent Pay: ₹1,200,000.00 - ₹1,500,000.00 per year Benefits: Flexible schedule Health insurance Paid time off Provident Fund Schedule: Day shift Monday to Friday Weekend availability Supplemental Pay: Performance bonus Ability to commute/relocate: Perungalathur, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your last drawn CTC? What is your expected CTC? What is your notice period with your current organization? Experience: UAE / Qatar: 8 years (Required) Work Location: In person Speak with the employer +91 8939107007

Location- Balewadi Highstreet Shift : US Shift Strong understanding of medical coding including ICD/CPT codes , billing rules , NCCI edits , payer enrolment , and eligibility checks . Experience in handling manual billing and coding processes accurately and efficiently. Responsible for following up with payers to resolve claim rejections and denials , including resubmissions and documentation. Attention to detail and ability to work independently with minimal errors. Good communication skills for coordinating with internal teams and external payers. Show more Show less

Summary As a Manager - Medical Coding you will be Leading your team in assigning ICD and CPT codes based on the medical records provided following ICD and federal/Payor guidelines and client requirements for Evaluation and Management services/Emergency Department services What you'll do Responsible for managing the coding functions. The coding manager is responsible for planning, implementing, and educating coding staff and other departments to ensure coding quality and timely reimbursement. Attend client calls. Primary contact for coding questions relating to Client services and Operations. Review reports to identify specific issues, investigate and correct as per the coding guidelines, and implement solutions. Strong analytical skills, including the ability to manage multiple tasks and create solutions from available information. Establishes and monitors the quality of the departments aligned with coding to support accurate patient information, compliant coding aligned with billing regulations and minimized corrections and re-work. Educate and train coding staff, acts as a professional subject matter expert and mentor to the staff. Assists in the department budget and identifies and recommends opportunities to decrease cost and improve services. Keeps abreast of new technology in coding and coding guidelines, stays informed about future issues impacting the coding functions, and acts as a liaison for other departments regarding coding questions. Manage the coding workflow for efficiency. Handles special projects as requested by leadership/Client. Participate in audits of coded data to validate documentation support services rendered for reimbursement and clinical documentation improvement program. Consistently demonstrates attention to detail and accuracy in work product by meeting or exceeding productivity standards and maintaining a company standard of accuracy. What you have Education : Bachelor's Degree in any life science Licences/Certifications: CPC/COC/CRC/CCS/CIC Interpersonal skills necessary to provide effective leadership to departmental personnel 8+ years experience in multispecialty E&M and surgery procedures 4+ years experience in managing coding team Previous leadership or supervisory experience that includes conducting coaching/training of coding staff Show more Show less

Job Description Develop and deliver comprehensive training programs, focusing on Cybersecurity topics , fundamentals & concepts. Conduct Research , Design and Update curriculum for beginners and advanced learners in order to stay updated with evolving cybersecurity threats, tools, and technologies to ensure the curriculum remains relevant. Train and mentor students on tools, such as Wireshark, Metasploit, Burp Suite, and Splunk. Prepare Students for Certification - Train students to achieve industry-recognized certifications, such as CompTIA Security+, AZ-900, AZ-500, and Certified Ethical Hacker (CEH). This role requires a strong passion for teaching and mentoring students Required Skills with Qualification and Certification : Post Graduate in Computer Science/Information Technology Certifications such as CEH, CompTIA Security+, OSCP, CHFI, CISA/CISM, CPT/CVAPT, or GIAC certifications are required. Experience with cloud security (AWS, Azure, or GCP) , AWS GuardDuty, Azure Defender . Knowledge of data encryption, tokenization, and secure coding practices. Understanding of secure coding practices and CI/CD pipeline security Deep knowledge of firewalls (e.g., Palo Alto, Fortinet, Cisco ASA) Data Loss Prevention (DLP) Experience with IAM tools (Okta, Azure AD, ForgeRock, Ping Identity) with knowledge in Single Sign-On (SSO), Multi-Factor Authentication (MFA), LDAP, SAML, OAuth2 Knowledge of Container and Kubernetes Security Must have knowledge on network defence, Python programming, ethical hacking, intrusion detection, penetration testing, digital forensics, governance risk, cybersecurity fundamentals, and compliance. Should have a detailed understanding of cybersecurity methodologies with solid networking and Linux skills, Minimum 5 years of industry experience in cybersecurity with an experience in instructional design and curriculum development in Cyber Security is preferable. Location - Kolkata Freshers please do not apply. For those interested in applying for this position please send your resume at career@moople.in or call Veronica at 99033 97861 Show more Show less

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy. Especially for CPI, CPL and CPS verticals along with Branding. Responsibilities- - Identify partnership opportunities - Develop new relationships in an effort to grow business and help company expand - Maintain existing business - Think critically when planning to assure project success Qualifications- - Bachelor's degree or equivalent experience - 2 - 4 years' prior industry related business development experience in Affiliate Industry - Strong communication and interpersonal skills - Proven knowledge and execution of successful development strategies - Focused and goal-oriented - Can perform well with the Domestic market - Verticals- CPL,CPA, CPM, CPC, CPT, CPR, CPS, CPI and Branding - Have good hold on campaigns through majorly these verticals- Entertainment , Shopping, Finance , Gaming, Insurance, Banking, BFSI and utilities. Designation- Business Development Manager Experience- 2-4 years Salary- Best as per the industry Office Hours- 10am - 6pm Office Location- Noida, Sector-132 Show more Show less

Omega Healthcare Management Services Private Limited TAMIL NADU Posted On 11 Jun 2025 End Date 25 Jun 2025 Required Experience 1 - 3 Years Basic Section No. Of Openings 20 Grade 1C Designation Senior Coder Closing Date 25 Jun 2025 Organisational Country IN State TAMIL NADU City CHENNAI Location Chennai-I Skills Skill MEDICAL CODING HEALTHCARE HIPAA CPT ICD-9 EMR MEDICAL BILLING HEALTHCARE MANAGEMENT REVENUE CYCLE ICD-10 Education Qualification No data available CERTIFICATION No data available Job Description Role Description Overview: Coder is accountable to manage day to day activities of coding the Patients chart & Diagnosis report. Responsibility Areas: Coding or auditing charts, based on requirements Updating/Clearing the production/pending reports To work closely with the team leader. To review emails for any updates Identify issues and escalate the same to the immediate supervisor Strict adherence to the company policies and procedures. Sound knowledge in Medical Coding concept. Should have 6 months to 3 Yrs of Coding Experience. Understand the client requirements and specifications of the project. Meet the productivity targets of clients within the stipulated time (Daily & Monthly) ing the instructions/updates received from the client during production. Coding or auditing charts, based on requirements. Prepare and Maintain reports

Role : Automation Engineer Experience : 1 to 4 Years Work Mode : WFO / Hybrid /Remote if applicable Immediate Joiners Preferred Responsibilities Develop and execute test plans, test cases, and test scripts for healthcare claims processing systems. Perform functional, integration, regression, and end-to-end testing of claims applications. Verify the accuracy of claims data, including patient demographics, medical codes (CPT, ICD-10), and payment information. Test claims adjudication logic, ensuring compliance with payer rules and regulations. Validate electronic data interchange (EDI) transactions related to claims processing (e.g., 837, 835). Identify, document, and track software defects using bug tracking systems. Collaborate with developers to resolve defects and ensure timely resolution. Perform root cause analysis of defects to prevent recurrence. Work closely with business analysts, developers, and project managers to ensure quality throughout the software development lifecycle. Participate in requirements review and design sessions. Required Skills And Qualifications Bachelor's degree in a related field (e.g., Computer Science, Healthcare Administration). Experience : 2 - 8 years of testing exp. 3-4 of relevant experience working in US Healthcare Claims projects Technical skill : Ability to execute SQL queries for data verification fluent in excel formulas & macros Proven experience in quality assurance testing, preferably in the healthcare industry. Strong understanding of US healthcare payer systems and claims adjudication processes. Knowledge of medical coding (CPT, ICD-10) and healthcare terminology. Familiarity with EDI transactions (837, 835). Experience with test management and bug tracking tools (e.g., Jira, TestRail). Excellent analytical and problem-solving skills. Strong attention to detail and accuracy. Excellent communication and interpersonal skills. Preferred : AHIP AHM 250 certification. (ref:hirist.tech) Show more Show less

Job Title: Assistant Manager – SCFS, Analytics SEAI Location: Bangalore About Unilever Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you. About Uniops Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit. FUNCTION AND SERVICE LINE INTRODUCTION In this role you will work as part of the Supply Chain Finance Services- Asia team at Unilever. Our operational scope includes costing, accounting, reporting and controlling activities within Supply Chain Finance domain. We work in a dynamic environment with significant change in ways of working resulting from continuous improvement projects, automated/robotised solutions, data driven insights. We deliver value through product costing, insightful analytics, process optimization, automation and enabling country SCF/FET teams to focus on core business partnering and unlocking value for Unilever. SCFS team closely partners with the Country Supply Chain Finance (SCF) and Finance Excellence Team (FET) team and main point of contact for Supply chain finance processes. SCFS team is organised as Global SCFS and Regional SCFS Team (Market Ops). SCFS activities are delivered from different locations across 3 continents – Europe (Poland), Americas (Mexico) and Asia (India). SCFS Asia (Market Ops) is Regional SCFS team supporting the following markets: India, Greater China, Greater Asia, Indonesia, IUL APAC and Unilever International. PURPOSE OF THE ROLE This role involves leading Supply Chain Cost Analytics for Asia markets, focusing on Material Cost (Raw Material, packing material, Bought in product – BIP) and Non-Material Supply Chain Costs. It includes partnering with Country FET/SCF and Factory Finance teams to provide actionable insights through detailed analytics and closely working with the 3PSP service provider (Capgemini) to ensure high-quality service delivery. What Will Your Main Responsibilities Be Develop a comprehensive understanding of the standard costing process and regional market nuances to generate insightful analytics comparing actual supply chain costs v/s forecast. Financial Reporting and Analysis Non-Material Supply Chain Cost (NMSCC): Serve as the subject matter expert for the SAP NMSCC forecasting process (Assessment Cycle, Master Recipe hygiene, CoC Make Cost per ton (CPT) analytics) Deliver Month end results analytics at a granular level with actionable insights detailing the variances driven by cost drivers (Ex: Distribution Cost: lane changes, rate changes, sourcing changes, truck utilization etc.) Material Cost: Drive Material forecasting impact discussions with Country FET teams, highlighting variances with deep dive on the drivers of variance, focusing on sourcing impact, rate variances, and formulation changes. Develop an understanding of the CMA (country material adjustments) and ensure consistent delivery of the analysis. Business Partnering: Liaise and cooperate with the dedicated country SCF team/Country FET team to ensure seamless Standard cost and quarterly forecast processes on a monthly and quarterly basis. Subject Matter Expertise: Develop an in-depth understanding of Forecasting and transfer pricing process, business systems and tools, serve as an expert for country queries. Become a subject matter expert for specific sub-processes within the harmonized operating model. Process Delivery & Improvement: Identify process improvement and automation opportunities. Ensure excellent service delivery by supervising the monthly and quarterly service delivery processes to countries, driving excellence through agreed KPIs. Team Leadership: Lead, mentor and motivate team members to achieve both short- and long-term goals. Set clear expectations, conduct regular performance reviews and provide feedback to ensure that the team meets performance metrics. KEY STAKEHOLDERS Country FET/SCF Factory Finance/Industrial Finance team Procurement Finance (CPFET) MDM Global SCFS PEC Automation Factory, Global SCFS Capabilities Automation and Information Team, Geo IT Skills Analytical Skills: Demonstrated proficiency in analysing and interpreting data from various sources, using business systems/tools to prepare and derive actionable business insight through detailed analytics. Technical Skills Experience in Product Costing, knowledge of SAP (FICO module) is an added advantage Strong proficiency in Excel and financial analysis tools. In depth understanding of business systems and tools (SAP, BW, APO, Advanced Excel) Communication Skills Strong written and verbal communication skills for interacting with country finance teams and ability to respond under pressure Active involvement in team meetings – suggest ways of improving efficiency and the service provided. Attention to Detail High level of accuracy and thoroughness in financial reporting and analysis. Problem Solving Ability to proactively identify issues and develop creative solutions. Experiences & Qualifications Necessary Experience & Qualifications 4-6 years experience in FP&A role in Supply Chain, Factory Finance roles, Management Reporting roles, Finance business partnering roles, Finance Controllership roles. Educational Qualification: CA/CMA/ MBA (Finance) Experience in Project management Leadership Skills PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Hold people responsible within the teams and the clusters on agreed ways of working. Personal Mastery Sets high standards for themselves. Actively builds own wellbeing and resilience. Talent Catalyst Creates an inclusive climate, empowering everyone to be at their best. Inspires powerful teamwork and collaboration, connecting people for better results. Business Acumen Understand the business nuances of the markets, understand the impact of the SCFS process on business with focus on Supply Chain Cost (actual and forecast) At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we’ll work to help you become a better you! Show more Show less

Location : Remote (India-based preferred) Type : Full-time | US Client Support Experience : 10+ Years in Healthcare Finance, RCM, and Denials Management Work Hours : Must be available during US Pacific Standard Time (PST) hours About Orchestrate Medical Orchestrate Medical is redefining medical billing and Revenue Cycle Management (RCM) for small to medium-sized practices across the US. We bring together deep industry expertise and AI-driven technology to deliver accurate, compliant, and cost-effective billing support. Our clients rely on us to streamline operations, maximize revenue, and deliver real-time insights. We are growing rapidly and currently hiring a senior-level financial analyst to support our premier client, a leading cardiology practice. Role Overview We are seeking a seasoned Financial Analyst with at least 10 years of experience in medical financial analysis, AP billing , and denials management . This position will play a pivotal role in analyzing performance, identifying financial risks and revenue opportunities, and driving data-backed recommendations across the RCM lifecycle for a large Cardiology Practice. This is a client-facing analytical role where precision, insight, and strategic recommendations will directly impact business performance. Key Responsibilities Analyze financial performance across service lines, providers, and payer contracts using SQL and Power BI dashboards. Prepare monthly and quarterly financial summaries: profitability trends, denial rates, AR aging, reimbursement performance, and scenario planning. Lead deep-dive analysis into AP billing issues and denial root causes , recommending corrective actions for collections improvement. Collaborate with operations and billing teams to align financial strategies with workflow processes and compliance standards. Monitor KPIs like collections ratio, denial rate, revenue per visit, and net collections rate; identify outliers and trend deviations. Build forecasting models for best-case and worst-case scenarios using historical and real-time data inputs. Present insights and strategies directly to US-based leadership + internal stakeholders) on a regular cadence. Qualifications Minimum 10 years of US based RCM environment . Strong domain expertise in Analytics, Accounts Payable (AP) billing , denial management , and compliance tracking . Strong experience with SQL , Power BI , and Excel-based financial modeling. Proven track record of delivering executive-level dashboards and performance insights. Understanding of CPT/ICD-10 coding and payer-specific denial patterns is a strong plus. Strong communication skills with the ability to explain technical concepts to clinical and non-technical audiences. Bachelor's or Master’s degree in Finance, Healthcare Administration, or a related field. Certifications Preferred Certified Healthcare Financial Professional (CHFP) – HFMA Certified Professional Coder (CPC) – AAPC Certified Revenue Cycle Representative (CRCR) – HFMA Six Sigma or Lean Certification (preferred for process improvement expertise) Preferred Attributes Experience working with cardiology practices or specialty clinics in the US. Familiarity with Athenahealth or similar EHR systems. Must be able to work during US Pacific Standard Time (PST) hours to collaborate with US-based clients and internal teams. High attention to detail and proactive approach to identifying and resolving revenue leakage. Why Join Us? Work with a visionary leadership team transforming healthcare billing with AI and automation. Be a strategic partner to a respected cardiology group with high operational standards. Fast-track your career through ownership, autonomy, and impact on high-value deliverables. Remote-first environment with global exposure. How to Apply Please send your resume and a brief cover letter outlining your healthcare financial analysis experience, particularly related to AP billing and denials, to [careers@orchestrate.com] or apply via [LinkedIn/Job Portal Link]. Show more Show less

Description About Norstella At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients Citeline – accelerate the drug development cycle Evaluate – bring the right drugs to market MMIT – identify barrier to patient access Panalgo – turn data into insight faster The Dedham Group – think strategically for specialty therapeutics By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. Job Summary As an HEOR Research Associate on the Norstella RWD team, you will provide research support for Norstella’s US-based HEOR team. Specifically, you will perform basic research and writing tasks for HEOR senior leaders who are partnering with life science companies to conduct observational research studies. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India. Responsibilities Assist U.S. based HEOR leaders with RWE/HEOR study support as assigned: Conduct targeted literature searches, using PubMed and other public websites, to inform clinical background sections for protocols, study cohort definitions, and outcomes definitions. Example assignments could include: Summarize incidence and prevalence estimates for a disease or condition, using published literature and public websites Find published studies that define a patient population or outcomes of interest using U.S. healthcare claims data and/or EMR data Summarize available treatments for a disease or condition Find diagnosis (ICD10), procedure (CPT/HCPCS), and drug (NDC) codes Prepare a set of illustrative tables and figures in Microsoft Excel (i.e., table shells) using information provided in the study protocol. Example tables might include: cohort selection, baseline characteristics, and study outcomes. No programming or data analysis is required for this task, but prior experience working with data will be helpful. Attend daily web-based teleconferences (using Microsoft Teams) with US and India team members during overlapping business hours for US Eastern time zone and IST. Responsibilities may increase with candidate experience. Qualifications 2 to 5 years of experience at a pharmaceutical/biotech company or healthcare consulting/research firm. Prior experience working with US-based or global HEOR teams is preferred. Prior academic or professional experience working with real world data (RWD) including U.S. healthcare claims, electronic medical records (EMR), or lab data is ideal. Minimum of a Bachelor’s degree in a health care or science-related field. Graduate-level training in epidemiology, biostatistics, or pharmacy is preferred, but other relevant degrees will be considered. Execute work in a timely fashion with high accuracy and minimal oversight Excellent written and verbal English language skills The guiding principles for success at Norstella 01: Bold, Passionate, Mission-First We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do. 02: Integrity, Truth, Reality We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals. 03: Kindness, Empathy, Grace We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication. 04: Resilience, Mettle, Perseverance We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission. 05: Humility, Gratitude, Learning We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking. Benefits Health Insurance Provident Fund Life Insurance Reimbursement of Certification Expenses Gratuity 24x7 Health Desk Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. Show more Show less

Hi, Job Title: Radiology / IVR / Denial Medical Coder Department: Medical Coding / Revenue Cycle Management Location: Velachery - Chennai Reports to: Coding Supervisor / Manager Salary: Max 38k CTC Work mode: WFH Notice period: Max 1Month / 15 Days Job Summary: We are seeking a detail-oriented and experienced Radiology Medical Coder to review and assign appropriate ICD-10-CM, CPT, and HCPCS codes for diagnostic and interventional radiology procedures. The ideal candidate will ensure accurate coding and compliance with current coding guidelines and payer requirements to optimize reimbursement and maintain audit readiness. Key Responsibilities: Review radiology reports and documentation to accurately assign CPT, ICD-10-CM, and HCPCS codes. Ensure coding is compliant with federal regulations and payer-specific guidelines. Work closely with radiologists, billing teams, and compliance personnel to clarify documentation. Maintain up-to-date knowledge of radiology coding changes and payer policies. Assist in resolving coding-related denials and rejections. Meet coding productivity and accuracy standards as defined by the department. Participate in internal audits and quality improvement activities. Maintain confidentiality and data integrity in all coding activities. Requirements: Minimum 6 Months of experience in radiology medical coding. Strong knowledge of anatomy, physiology, medical terminology, and radiology procedures. Proficient in using EMR/EHR systems and coding software. Excellent attention to detail and time management skills. Knowledge of Medicare, Medicaid, and commercial payer guidelines. Preferred Qualifications: Experience with Radiology or interventional radiology coding. Familiarity with NCCI edits and LCD/NCD policies. Remote work experience in a healthcare setting. If you are interested ping me Malini HR 9003239650 / 8925808598 (Call or whatsapp) Regards, GLOBAL MALINI HR 90032 39650

Job Title: Customer Support Representative Location: Visnagar, Gujarat Industry: US IT Bench Sales Recruitment Employment Type: Full-Time Shift: Night Shift Key Responsibilities: Act as the first point of contact for candidates regarding inquiries related to any issues in our process. Respond to and resolve customer queries via phone, email, and chat in a timely and professional manner. Track and follow up on issues related to job submissions, profile marketing, documentation, and onboarding delays. Coordinate with the internal Bench Sales and documentation teams to escalate and resolve candidates' concerns. Maintain accurate and detailed records of queries, issues, resolutions, and follow-ups. Ensure clear and transparent communication with candidates during each phase of the bench sales process. Proactively check in with consultants to ensure satisfaction and identify any ongoing support needs. Create and update support documentation and FAQs to reduce repetitive queries. Requirements: Bachelor's degree in Communications, Business, or related field. 1–2 years of experience in a customer support or operations role (preferably in US IT staffing or bench sales). Excellent verbal and written English communication skills. Ability to remain calm and solution-focused under pressure. Familiarity with work authorizations such as H1B, OPT, CPT, GC, and the US recruitment process. Comfortable working in US time zones (EST). Show more Show less

*Excellent oral and written communication skills. *Comfortable in working the night shift *Solid knowledge of sourcing techniques. *Must know to browse and submit online applications. *Technical expertise with an ability to understand and explain job requirements for IT roles *Must be a Self-Starter *Excellent communication skills ***Note : People who are near to ECIL or willing to relocate can apply. And ready to attend face to face interviews only no virtual interviews.

Dear Aspirants, Warm Greetings!! We are hiring for the following details, DIRECT WALKin ( Reference Name : NAUSHEEN HR / 9043004655) Position: - AR Analyst - Charge Entry & Charge QC - Payment Posting Salary: Based on Performance & Experienced Exp : Min 1 year Required Joining: Immediate Joiner / Maximum 10 days NB: Freshers do not apply Work from office only (Direct Walkins Only) Monday to Saturday ( 11 am to 5 Pm ) Everyday Contact person Nausheen HR( 9043004655) Interview time (11Am to 5 Pm) Bring 2 updated resumes Refer( HR Name Nausheen Begum HR) Mail Id : nausheen@novigoservices.com Call / Whatsapp (9043004655) Refer HR Nausheen Begum H Location : Chennai , Ekkattuthangal Warm Regards, HR Recruiter Nausheen Begum H - HR Novigo Integrated Services Pvt Ltd, Sai Sadhan,1st Floor, TS # 125, North Phase, SIDCOIndustrial Estate,Ekkattuthangal, Chennai 32 Contact details:- HR Nausheen Begum H nausheen@novigoservices.com Call / Whatsapp ( 9043004655)